We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Tugu Malang

#1 of 54 Hotels in Malang
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Hotel Tugu Malang
Hotel Tugu Malang
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

526 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Tugu Malang
See the most recent reviews
Showing 374: English reviews
Liedekerke, Belgium
Reviewed 22 January 2017

The Tugu hotel is a hotel, but at the same time it's also a museum. We stayed here for 2 nights and we had an amazing experience. Because of the low season we could choose our room. The staff was incredible. No question was ever too much to answer and everything was arranged with a smile. Every staff member knew...

 Report
Helpful?
Thank Jens L
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Jone & Jens, It is really our great thanks to your comprehensive reviews to our Hotel. It's been nice to hear your comment to all of our services. once again...heartfelt thanks from us! Promise , we will keep to maintain our service until your next coming in Hotel Tugu Malang. Indeed , we've feel miss to your next coming...

Reviewed 3 January 2017

Spent Christmas and New Year at the Tugu and was not sure what to expect as the hotel was fully booked. However, we received excellent service from the time we checked in to the time we checked out. The staff remembered our names and made a genuine effort to make us feel welcome. Despite the size of the hotel it...

 Report
Helpful?
Thank Cozzer63
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Cozzer63, Thank you very much for your chance to stay with us - Hotel Tugu Malang. It's been great hearing that you could enjoy your staying in Hotel Tugu Malang. Really hope you could have another time to visit us , then we could make your time more enjoyable. thanks and warmest regards, Hotel Tugu Malang family.

Santa Cruz do Sul, RS
Reviewed 24 December 2016 via mobile

I have been in countless hotels of all styles. Tugu made it to the top of my preferred stays list impressing me not for a day or two, but for 20 days of the perfect treatment and incredible structure. They have a touch of kindness and detail everyday! Little fresh flowers in your room. Complimentary local fruits. Impeccable cleanliness. Gorgeous...

 Report
Helpful?
1Thank erikabufv
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear erikabufv, Best regards from all of Hotel Tugu Malang family. It's been great to have your really-really enthusiastic reviews to Hotel Tugu Malang. Our heartfelt thanks from Tugu Staff. Really hope you could have another chance to stay with us who always feels you as our family. We all are keen to see you again in the near future....

Reviewed 14 December 2016 via mobile

Tugu Hotel is an icon in Malang, East Java province, and most likely it's the best hotel in town. It has all the facilities of a 5-star hotel, bar, restaurant, swimming pool to identify some. The environment is very lush and greenish, a plus point. It's also centrally located in the heart of the city, yet another plus point. The...

 Report
Helpful?
Thank anthioc
Reviewed 9 December 2016 via mobile

I really love this hotel. It's so amazing and wonderful. They have a lot of etnic equipment. Every room has difference style. Here they have equipment from Oei Tiong Ham, the very rich people in 1900. All the staf is kind dan very helpful. some of staf could be a guide for the guest to explain each room, each equipment...

 Report
Helpful?
Thank Somavita S
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Somavita S, Our most gratitude for your supporting reviews to Hotel Tugu Malang. Thank you very much for your appreciation to Indonesian culture which we try to share to all of our customers. Really hope you could visit us in another time that we could prepare more enjoyable. Our warmest regards, Hotel Tugu Malang family.

Reviewed 24 November 2016 via mobile

My second visit. Staff remembered and adressed me with my name. Arrived 5 mins to high tea but was accommodated. Rooms uniquely decorated. As the common room with peranakan-javanese style furnitures and paintings. ENJOYED SO MUCH....

 Report
Helpful?
Thank Jack H
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Jack H, Thank you very much for your review and visiting us- Hotel Tugu Malang. Our appreciation also for your great attention as well as being our loyal guest. Please inform us immediately if you need for further assistance whenever you need us to prepare the accommodation in Malang. Our warmest regards, Hotel Tugu Malang Family

Reviewed 21 November 2016 via mobile

I'm a travel agent and made a trip to Singapore, Java and Bali. On our trip through Java we stayed 2 nights at Tugu Malang. On our first night we did the tour "romantic breakfast at Bromo", this tour was perfectly arranged by Tugu Malang. Sunset at Bromo, savannah and the crater of Bromo is a must see and certainly...

 Report
Helpful?
Thank Simone D
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Simone D, Warm greeting from Hotel Tugu Malang. It is our great appreciation to have your comprehensive review on your experience while in Hotel Tugu Malang. It's good hearing that you could really enjoy the trip to Mt. Bromo. Hope it could inspired us to provide the best service for all of our customers. We will try to provide...

kent
Reviewed 15 November 2016 via mobile

Stayed here 2 nights and wanted to move in! The hotel has a wonderful collection of artefacts and antiques. Could spend hours just looking at them. The staff were absolutely fantastic and couldn't do enough for us. The room was beautiful and spacious with a lovely bathroom. The pool area is exceptional surrounded by greenery. There is even a wonderful...

 Report
Helpful?
Thank lizry
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Lizry, Thank you very much for your comprehensive review on our property. Indeed, our great opportunity to have you in Hotel Tugu Malang that we could share with you the Indonesian culture as well as our services. Meanwhile, we need to apologize when you found our crew did lack of service in our restaurant. We have share this issue...

Zurich, Switzerland
Reviewed 7 November 2016 via mobile

i only stayed one night and liked it a lot. we were given a tour if the hotel and learned so much about the history of the house. there are so many pieces of art with so much history. stay there and take the tour. don't forget to eat there!

 Report
Helpful?
Thank najrasum
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Najrasum, Warm greeting from Hotel Tugu Malang. Thank you very much for your kind review on our Hotel Tugu Malang. Even only for one night , you've been share us your positive things that could make us more tight in full filling all of our guest with the satisfaction. Hopefully you could back again in our property...longer for sure....

Reviewed 3 November 2016

Very unique hotel with museum. They are boutique chain hotel. They have coffee places that you can find local snack & own made bread. At night, they have life music on other part. The room was OK but a bit spooky as they set light quite dim

 Report
Helpful?
Thank Gary I
Crescentia H, Manager at Hotel Tugu Malang, responded to this review

Dear Gary I, Warmest greeting from Hotel Tugu Malang. Appreciated indeed for your time in reviewing our Hotel Tugu Malang. Hopefully we could have another time to serve you with more satisfaction. Your comment is our power to keep Hotel Tugu Malang stronger and stronger every time. Thanks again. Our warmest regards, Hotel Tugu Malang Family.

893 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (560)
Viewed
Pool/Beach Area (22)
Viewed
Hotel & Grounds (104)
Viewed
Bathroom (21)
Viewed
Room/Suite (49)
Viewed
Dining (43)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (317)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (268)
Viewed
Amenities (42)
Viewed
Babah Suite (33)
Viewed
Devata Suite (30)
Viewed
Executive Suite (29)
Viewed
Honey Moonlight Suite (34)
Viewed
Pool (10)
Viewed
Dining (37)
Viewed
Superior Deluxe (27)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Room/Suite (19)
Viewed
Hotel & Grounds (13)
Viewed
Dining (14)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (5)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (10)
09/04/2017 10/04/2017
Hotels you might also like...
Travellers also viewed these Malang hotels
5.9 km away
HARRIS Hotel & Conventions Malang
3.2 km away
Atria Hotel Malang
Atria Hotel Malang
#4 of 54 in Malang
669 reviews
1.3 km away
Kertanegara Premium Guest House
Show Prices
Show Prices
Show Prices
2.9 km away
Swiss-Belinn Malang
Swiss-Belinn Malang
#5 of 54 in Malang
359 reviews
2.8 km away
Ibis Styles Malang
Ibis Styles Malang
#7 of 54 in Malang
387 reviews
2.1 km away
Hotel Santika Premiere Malang
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This most unique hotel in East Java, the only 5-star luxury hotel in Malang, is not just a hotel. It is a whole destination by itself. It is a beautiful living museum filled with priceless beautiful antiques and artworks of Indonesia, and every corner of this hotel celebrates the colorful history of Indonesia, of Java, and of Malang in particular. Every single staff so naturally carries the "hospitality from the heart" that is so authentically Indonesian gracefully, and nothing is ever a problem. This is the very place to experience the true soul of Java and Indonesia. ... more   less 

Additional Information about Hotel Tugu Malang

Address: Jl. Tugu no. 3, Malang 65119, Indonesia
Region: Indonesia > Java > East Java > Malang
Price Range: $102 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Tugu Malang 5*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Agoda so you can book your Hotel Tugu Malang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tugu Hotel Malang
Hotel Style:
#1 Spa Hotel in Malang
#1 Luxury Hotel in Malang
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Tugu Malang staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Hotel Tugu Malang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor interior with pool view away from the street noise.”
 of 5 bubbles C5528TLjackb, 17 Feb 2017 | Read review
“Rooms on the second floor away from the street were nice and quiet.”
 of 5 bubbles 765jensl, 22 Jan 2017 | Read review
“If you like to sleep with antiquities, you can request the room with traditional bed.”
 of 5 bubbles 680denia, 1 Nov 2016 | Read review
“Room 114 was very good.”
  • Room 114
 of 5 bubbles AlanMichaelWard, 24 Oct 2016 | Read review
“Second floor is quieter but there is no lift.”
 of 5 bubbles boosey_10, 26 Aug 2016 | Read review
5 of 5
No availability for your dates from these sites
TripAdvisor
* /night
View Deal
Booking.com
Expedia.com
Hotels.com
View all 5 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates