We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stayed at IBIS Malang during Christmas 2017. The rooms were clean and well maintained. The staff was polite and courteous. I checked in to a smaller room and then to a bigger room, as my family was to arrive later. They made sure my...More
Response from Grandi S, General Manager at Ibis Styles MalangResponded 1 week ago
Thank you for have a very beautiful review! Our associates strive to provide professional personalized service to all our guests and I'm glad that you were able to get that experience thank you for your comment during your stay that our...More
Spending couple of days in Ibis Malang and the experience was awesome.
A very quick check in process, they directly link with my Accor reservation, hassle free, got the room right away (we are check in at 2pm). And we got what we asked for...More
Response from Grandi S, General Manager at Ibis Styles MalangResponded 2 weeks ago
Greetings from Ibis Styles Malang. Thank you for your valuable support and taking time to share your lovely experience with us here. Thank you for your comment that Ibis A very quick check in process, they directly link with my Accor...More
I stayed in Malang for 3 nights and decided to booked a room at Ibis Styles Malang.
Based on what i experienced, you can do the early check in but not that early though. I arrived at 8.30 AM and hoped that i can do...More
Response from Grandi S, General Manager at Ibis Styles MalangResponded 10 January 2018
Your personal review of ibis styles malang is really appreciated. We are honored to have you stayed with us. apologize that you can't get early check in time due our occupied last night was high occupancy and our check in time...More
I really do not know how they manage the hotel in term of administration and services to its customer. I am a platinum membership of Accor, in which the hotel is part of the Accor group. But this is my experiences during my stay:
Response from Grandi S, General Manager at Ibis Styles MalangResponded 4 January 2018
Happy Mood Makers from Ibis Styles Malang
Thank you for your review of ibis Styles Malang.
I'm truly sadden to learn the Hotel's team performance didn't match to the expectation on delivering quality service to all our Guests on your recent stay with...More
The distance of the hotel from Malang Airport is about 40 minutes, depends on traffic. The hotel does provide airport transfer for a fee. You can also rent a car and ask the driver to pick you up at the airport
Dear Bapak/Ibu Dike
Untuk early check in bisa dilakukan tergantung dari ketersediaan pada saat check in, adapun untuk kedatangan di atas jam 11.00 tidak dikenakan biaya, namun untuk kedatangan antara 08.00 - 11.00 kami... More
Dear Bapak/Ibu Dike
Untuk early check in bisa dilakukan tergantung dari ketersediaan pada saat check in, adapun untuk kedatangan di atas jam 11.00 tidak dikenakan biaya, namun untuk kedatangan antara 08.00 - 11.00 kami kenakan biaya 50% dari harga publish yang berlaku di hari tesebut, dan kedatangan sebelum pukul 08.00 kami kenakanan biaya penuh seharga 1 malam