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Crowne Plaza Semarang

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639 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Vancouver, Canada
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW via mobile

This hotel never stops to impress me. Crown Plaza - Semarang is conveniently located in the heart of the city of Semarang. The services are excellent, staffs are polite and I always got upgraded... thank's to the IHG platinum elite membership.

Helpful?
Thank YusufW79
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Yusuf W79 Greetings! Thank you for choosing Crowne Plaza Semarang and being IHG Platinum Rewards Club member! We are delighted to know you had a wonderful stay with us, I conveyed this great comment to colleagues and it is such a motivation for us to always give the best for our guest We definitely looking forward to welcome you... More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEW

I am satisfied stay at this hotel. very nice room, great services and breakfast as IHG member. Price is below the average of a five stars hotel. Strategic location, but bit disadvantage that the hotel has the same access with Paragon Mall.

Helpful?
Thank BayuMurtiyoso
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Bayu, Greetings! Thank you for choosing Crowne Plaza Semarang and being IHG Rewards Club Member We are delighted to know that you had a great stay with us especially with the room,Location, service and breakfast provided at Gris Restaurant. We looking forward to welcome you back in the near future Warm Regards, Angeline Josephine Marketing Communication Manager More 

Jakarta, Indonesia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Stayed at Crowne Plaza Semarang from 22/11/16 until 24/11/16. Joined the IHG Club to get better offer for the room rate (worth it). Hotel located in the City Center of Semarang. Direct access from Lobby and 7th fl to the Paragon Shopping Mall (one of the biggest Mall in Semarang) which is next to the Hotel. Closed to Simpang Lima... More 

Helpful?
Thank FaisalSiswanto
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear FaisalSiswanto, Thank you for taking your time to sharing your experience pertaining to your stay at Crowne Plaza Semarang. We are delighted to know that you had great time stay with us. We appreciated for your wonderful feedback toward every details from our hotel, location, service, amenities and food. We appreciate your comment regarding flowers in hotel area, i... More 

2 reviews
Reviewed 2 weeks ago via mobile

This hotel is a nice hotel for family trip, near the paragon mall ,so we can watch a movie in cinema , the pool is wide and the restaurant is good for the food. We take a rest in last Lebaran Holiday in 2015. And for bussiness trip ,this hotel so recomended too.

Helpful?
Thank Sayid Faisal A
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Sayid and family Greetings! Thank you for choosing Crowne Palza Semarang and taking time to give review We are happy to know that you had a great stay especially with our strategic location, breakfast at Gris Restaurant Your comment is a motivation for us to always give the best product and service for guest we looking forward to... More 

Jakarta, Indonesia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Stayed in the hotel for many times and always feel comfort The mall is just few steps away from your room The breakfast taste improve from time to time, they have many varieties of food with the great taste

Helpful?
Thank fadil_ls
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Fadil_ls Thank you for choosing Crowne Plaza Semarang and welcome back! We are delighted to know that you had a wonderful stay with us especially with the breakfast at Gris Restaurant. Everyday we are strive forward to improve our product and service to make our guest stay better Once again thank you and we looking forward to welcome you... More 

Level Contributor
263 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 2 weeks ago via mobile

Probably as good as it's going to get around the area. Business Hotel that is comfortable and clean. The staff are polite and speak English. It's also conveniently located next to a shopping centre so you don't have to fight traffic to do some shopping.

Helpful?
Thank Ken S
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Ken S Thank you for choosing Crowne Plaza Semarang and taking time in trip advisor We are delighted to know that you had a great stay especially with the staff, and strategic location, your comment is a motivation for us to always give the best for our guest We looking forward to welcome you back in the near future... More 

Singapore, Singapore
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

Didn't get to spent much time in the hotel but it was a comfortable stay. Modern hotel with full amenities. They provide Martha Tilaar toiletries which is nice .. supporting local company. Front office staff were friendly. Hotel provides complimentary airport shuttle but do book hotel airport early as space is limited.

Helpful?
Thank Lilaclines
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Lilaclines Thank you for choosing Crowne Plaza Semarang and taking time to give review in Trip Advisor We are happy to know that you had a nice stay especially with the rooms, services by front office, airport shuttle and amenities, As per International Crowne Plaza Brand Standards, we may use the best selected local product for the amenities to... More 

Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

I checked in at 10.30 PM and very dissapointed with the front office staff that took so long to organize my room. I ordered King Size, they gave me twin without a cliche reason. But the dissapointment did not end in the front office but it continued to the room. I had the room for guest with wheelchair. I complained... More 

Helpful?
Thank Andri A
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Andri A, Thank you for taking the time to communicate on why our services and facilities did not meet your expectations. We are very disappointed to hear about your experience on your recent stay. We have noted your concerns on a few issues that you have faced during your stay, for your information our check in time is 14:00... More 

Level Contributor
247 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 weeks ago via mobile

I read high rating of this hotel in tripadvisor and decided to book. I'm not disappointed. The check-in process was efficient. I had club room so allowed to enjoy club lounge benefit incl. free cocktails until 8PM. The room was clean, quite spacious, modern feel and good amenities. The staffs were helpful and friendly. Conviniently located on a mall which... More 

Helpful?
Thank Bobby S
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Bobby S, Thank you for choosing Crowne Plaza Semarang and taking time to give review in Trip Advisor We are happy to know that you had a great stay especially with the check in process, club room access, room, amenities, location and services provided by our colleagues Guest satisfaction is our utmost priority and your comment is a... More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

While the porter, housekeeping staff are friendly, the receptionist have lots of room to improve. I don't know what the big deal is in providing late check out when the hotel is not exactly busy, but being stingy with it is such a turn off. It does not cost you a single cent but it would have created a great... More 

Helpful?
Thank dattamimi
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear dattamimi, Thank you for taking the time to express your thoughts and concerns. We are very disappointed to hear about your experience on your recent stay. We have also noted your concerns on our services that you had during your stay Please be rest assured that it will be our continued endeavor to improve our services. We hope that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 

Additional Information about Crowne Plaza Semarang

Address: Jln. Pemuda no. 118, Semarang 50132, Indonesia
Region: Indonesia > Java > Central Java > Semarang
Price Range: $83 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Semarang 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, HotelTravel.com, Agoda, IHG, Travelocity and Booking.com so you can book your Crowne Plaza Semarang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Semarang Hotel Semarang
Hotel Style:
#1 Spa Hotel in Semarang
#1 Business Hotel in Semarang
#1 Luxury Hotel in Semarang
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Semarang staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Semarang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with city view”
 of 5 bubbles sekarayuwidyaputri, 5 Sep 2016 | Read review
“i think the best choice the 11 floor! where is the club lounge! :)”
 of 5 bubbles bodanszky, 27 Aug 2016 | Read review
“room in the highest floor is best”
 of 5 bubbles 759prasannak, 25 Aug 2016 | Read review
“city view would be better”
 of 5 bubbles 136annisas, 14 Jul 2016 | Read review
“Look spend a little more but also get a lot more depends what you want and need. the rooms are great”
 of 5 bubbles NagaMas, 9 Jul 2016 | Read review
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