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Crowne Plaza Semarang

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659 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Reviewed 22 July 2016 via mobile

If i visit semarang, i always stay in this hotel. Location is close to airport. Only take 15 minutes by car, no traffic jam, only traffic when you're out from the airport tho. Room is super clean and modern. They now provide a room mist which is matters to me, a lot, personally!!! And i just realize that this is...

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Helpful?
Thank Pauwlla
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Pauwlla, Warm greetings from Crowne Plaza Semarang Thank you for taking your time to sharing your experience pertaining to your stay at Crowne Plaza Semarang. We are delighted to know that you had great time stay with us. We appreciated for your wonderful feedback toward every details from our hotel, location, service, room amenities, and breakfast provided by Gris...

Reviewed 18 July 2016 via mobile

I come to semarang alot but this time , it was a special occasion my 4 wedding anniversary so we stayed at the crown plaza great hotel great food amazing breakfast great wifi connection and of course its in paragon mall so great for people that love shopping.

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Helpful?
Thank Arnaud B
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Mr Arnaud B, Warm Greetings from Crowne Plaza Semarang Thank you for choosing our hotel and share wonderful review for your wedding anniversary We are very happy to know that you had a great stay especially with the wifi connection, location which adjacent to the mall and breakfast at Gris Restaurant Your comment is a motivation with us Once...

Jakarta, Indonesia
Reviewed 15 July 2016

1. Check in process Lack of communication between last person in charge and the other person in charge at that time. We (me and my sister, Ibu Fransisca) had to explain and re-explain several times regarding the same thing. For example, we need 4 bedroom (each two will be connecting room) which mentioned on the first reservation email. My sister...

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Helpful?
Thank Annisa S
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Ms Annisa S, Thank you for taking the time to communicate on why our services and facilities did not meet your expectations. We are very disappointed to hear about your experience on your recent stay. We have noted your concerns on a few issues that you have faced during your stay. Please be rest assured that it will be...

Reviewed 14 July 2016 via mobile

It is an excellent hotel standard especially in Semarang. You can expect the normal International Hotel Chain, a rare gem in the capital city of Central Java. Room was spacious, amenity was above expectation. I was here for a wedding celebration and The food was quite all right even for vegan. Included breakfast was of a good international standard too....

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Helpful?
Thank Veraveganz
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Veraveganz Thank you for choosing Crowne Plaza Semarang and taking time to give review in Trip Advisor We are happy to know that you had a great stay We noted your comment regarding parking area, please be reassured that it will be our consideration to improve guest satisfaction in the future We looking forward to welcome you back in...

Jakarta, Indonesia
Reviewed 12 July 2016 via mobile

Our families like to staying at The Crown Plaza. They have the privilege which connect to the Paragon Mall, as well as the property facilities are great. I really enjoyed these 4 days getaways. Our suite room was really big and neat. The only thing I would like to complain about was the tea spoons near the mini bar. They...

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Helpful?
Thank poohchan7
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Poohchan7 Thank you for choosing Crowne Plaza Semarang and taking time to give review in Trip Advisor We are happy to learn that you and your family had a great stay We noted your comment regarding cleanlines ,please be rest assured that we will do what is necessary to ensure that such an occurrence does not repeat. Once again,...

Sri Lanka
Reviewed 11 July 2016

We travel frequently to Semarang on business and we always stay at Crowne Plaza. This time however we were on holiday with our family and they too enjoyed the experience. The staff are so friendly and the breakfast spread is superb! Will recommend this hotel to anyone!

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Helpful?
Thank Dinushi A
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Dinushi A Thank you for choosing Crowne Plaza Semarang and taking time to give a wonderful review We are very happy to know that you had a great stay also give recommendations your comment is a definitely high motivation for us to always give the best service and product for our guest once again, thank you and we looking...

Surabaya, Indonesia
Reviewed 10 July 2016 via mobile

I have nothing to complain about this hotel. The room was clean, the bathroom has both bath tub and shower. The facility inside the room was complete, it have water boiler, refrigerator, hair dryer, it even have body weight scale!! :) The food was great, the staff was friendly and helpful. Not to mention the location is very strategic, next...

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Helpful?
Thank Nungky S
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Ms Nungky S Greetings! Thank you for taking your time to sharing your experience pertaining to your stay at Crowne Plaza Semarang. We are delighted to know that you had great time stay with us. We appreciated for your wonderful feedback toward every details from our hotel, location, room amenities and services provided by our colleagues I will convey...

Denpasar, Indonesia
Reviewed 9 July 2016

Was very surprised at this Hotel property, Has the best pillows in the World. As I often travel and feel a good nights sleep is very very important and I git fantastic rest at Crowne Plaza. Excelent choice at breakfast All in All great stay

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Helpful?
Thank Tony V
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Nagamas Greetings! Thank you for posting wonderful review pertaining your recent stay at Crowne Plaza Semarang. We are delighted to know that you had great stay with us especially with our pillows and breakfast at Gris Restaurant As per Crowne Plaza worldwide standard we provide pillow menus in the room that contain 4 types of pillow that will make...

Jakarta, Indonesia
Reviewed 8 July 2016

My family and I always stay in here every year, because we must to get rest for 1-2 night(s) after getting a long journey from Jakarta-Surabaya. This hotel has good location, it nears many origin restaurants from Semarang (Mie Godok, Loenpia, etc). Also, when you come to this hotel you can get free welcome infused water. The people are very...

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Helpful?
Thank Dhandi M
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear Dhandi M Warm greetings from Crowne Plaza Semarang and welcome back! Thank you for choosing Crowne Plaza Semarang and give recommendation We are very happy to know that you had a wonderful stay especially with our location, welcome drink and services provided by our colleagues I will convey your compliment about our excellent service to all staff. I believe...

Tegal, Indonesia
Reviewed 8 July 2016

This time i stayed here for Business, maybe because that not full house the service was really awesome, The Breakfast was really good, many choice here, checking in and out really fast and friendly. Although The hotel near to mall this Hotel are not too noisy, easy to get other food too here. If you Like Udon, The Paragon mall...

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Helpful?
Thank C_Agustino
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review

Dear C_Agustino, Thank you for choosing Crowne Plaza Semarang and taking time to give review in Trip Advisor We are happy to learn that you had a great stay especially with variety breakfast at Gris Restaurant, our prime location and services provided by our colleagues Your comment is a motivation for us to always improve and maintain our services Last...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 

Additional Information about Crowne Plaza Semarang

Address: Jln. Pemuda no. 118, Semarang 50132, Indonesia
Region: Indonesia > Java > Central Java > Semarang
Price Range: $77 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Semarang 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Crowne Plaza Semarang Hotel Semarang
Hotel Style:
#1 Luxury Hotel in Semarang
#1 Business Hotel in Semarang
#1 Spa Hotel in Semarang
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Semarang staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Semarang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy accessibility”
 of 5 bubbles ayu_sanda, 18 Jan 2017 | Read review
“choose a room on the top floor, view it would be great”
 of 5 bubbles VDHA2014, 4 Dec 2016 | Read review
“room with city view”
 of 5 bubbles sekarayuwidyaputri, 5 Sep 2016 | Read review
“i think the best choice the 11 floor! where is the club lounge! :)”
 of 5 bubbles bodanszky, 27 Aug 2016 | Read review
“room in the highest floor is best”
 of 5 bubbles 759prasannak, 25 Aug 2016 | Read review
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