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Hotel Santika Pandegiling Surabaya

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#21 of 125 Hotels in Surabaya
Certificate of Excellence
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Hotel Santika Pandegiling Surabaya
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184 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 1 week ago via mobile

The process of check in already faster and good by hendi.There are variations in traditional food and beverages,All tasty!!AC was noisy.The room is standard,not anything unique.But overall is well....

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Helpful?
Thank changwencheng
Malang, Indonesia
Reviewed 23 October 2016

This hotel located near Basuki Rahmad which Tunjungan Plaza located, and darmo which any office located. This is business hotel, 3stars. But once I enter this hotel every staffs greeting me, make me feel like 5stars hotel. Lobby is modern and luxurious for me. Guest room is amazingly clean, wide enough, and the bed is amazing. But the breakfast session...

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Helpful?
Thank Bambang N
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear Bambang N, Warm greeting from Hotel Santika Pandegiling Surabaya, Thank you so much for choosing Hotel Santika Pandegiling Surabaya as your accommodation during your trip to Surabaya. Thank you so much for your compliment regarding our product and service quality. We would like to express our profound apologies for your inconvenience, we deeply regret that our breakfast experience did...

Reviewed 22 October 2016 via mobile

Truly hospitality from the heart, best services, best staffs especially GRO,they are all friendly,easy going and never failed to make me impressed. There are so many menu to choose in restaurant for breakfast. Rooms are very comfortable for long stay. So far been staying in this hotel for 3 Months for bussines trip and ofcourse this hotel is one stop...

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Helpful?
Thank Agung H
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear Agung S-Net, Warm greeting from Hotel Santika Pandegiling Surabaya, We would like to say thank you for your trust to be our loyal guest. We very much appreciate your best reviews regarding Hotel Santika Pandegiling Surabaya. We very glad to know that our guest feel great experience during stay with us. Once again thank you so much to share...

Singapore, Singapore
Reviewed 18 October 2016

Stayed here again for the 4th time for 2 nights with a group on 12-14 Oct. Everything about the hotel is perfect. Would like to say a big thank you to all staff - Front office - Laily, Dita, Yuli, Vita, Eka, Hendi, Febri, Concierge - Ardi, Thomas, Yani, Yudi, Marketing - Imam, Manager - Sumaryono, Waiter - Salsa and...

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Helpful?
1Thank KhatijahTamby
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear KhatijahTamby, Warm greeting from Hotel Santika Pandegiling Surabaya, We would like to say thank you for your trust to be our loyal guest. We proud to know that our loyal guest have great experience during stay with us. Thank you for your compliment regarding our room, our food menu, also regarding our warm ambiance from our staffs. Once again...

Calgary
Reviewed 16 October 2016 via mobile

We stayed here for two nights while visiting Mt Bromo. Hotel and staff are quite nice. Breakfast buffet was massive and caters more to Asian client than Western but we tried a bit of everything and I highly recommend Longtok if you haven't had it before and are celiac - it was quite nice warm. Cold not as good. Location...

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Helpful?
1Thank Francine Z
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear Francine Z, Warmest greeting from Hotel Santika Pandegiling Surabaya, Thank you for choosing Hotel Santika Pandegiling Surabaya as your accommodation during your vacation trip to Bromo. We proud to know that our guest have great experience during stay with us. Thank you for your compliment regarding our warm welcoming and our food variety. Once again thank you so much...

Reviewed 14 October 2016 via mobile

I was here 5 days and enjoy so much the breakfast, this hotel always provide local food and for me that was so tasty. Friendly F&B staff who always help your needs when you are in dinning room or during breakfast. I was in Executive Room and that time was quite noisy since in front of my room is public...

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Helpful?
Thank Triari H
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear Triari Hl, Warm greeting from Hotel Santika Pandegiling Surabaya, Thank you so much for choosing Hotel Santika Pandegiling Surabaya as your accommodation during your trip to Surabaya. We proud to know that our guest have great experience during stay with us. Thank you for your compliment regarding our traditional food menu and our quality of services. We also like...

Reviewed 13 October 2016 via mobile

Nice hotel, just like at home. Western meet Nusantara breakfast, nite time laundry (when necesary), nice gym, nice evening musictainment (pop, keroncong, & sometimes jazzy) in the lobby, and sometimes I played Pingpong at the basement.. :)

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Helpful?
Thank Yudistira R
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear Yudistira R, Warmest greeting from Hotel Santika Pandegiling Surabaya, Thank you for choosing Hotel Santika Pandegiling Surabaya as your second home during your trip to Surabaya. We proud to know that our guest have great experience during stay with us. Thank you for your compliment regarding our quality of product and services. Once again thank you so much for...

Jakarta, Indonesia
Reviewed 10 October 2016 via mobile

I had one day trip. They had excellent hospitality & services (they would washed our car, gave extra towel and everything we need) and great welcoming drink & breakfast.. I will recommend santika pandegiling to my family/colleague..

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Helpful?
Thank Faizal S
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear Faizal S, Warmest greeting from Hotel Santika Pandegiling Surabaya, Thank you for choosing Hotel Santika Pandegiling Surabaya as your accommodation during your trip to Surabaya. We proud to know that our guest have great experience during stay with us. Thank you for your compliment regarding our hospitality and services. Once again thank you so much for share your experience...

Reviewed 19 September 2016 via mobile

this is a few time staying at this hotel, last staying on September 16 for 1 night, i am still enjoy and relax for this hotel, cause starting check in until check out, all the staff always smile and helpfull, the room are renovated, oh ya for this occasion, i use this hotel for launching, we use bromo room, i...

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Helpful?
Thank Addy g
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear Addy G, Warm greeting from Hotel Santika Pandegiling Surabaya, Thank you so much for choosing Hotel Santika Pandegiling Surabaya as your accommodation during your business trip to Surabaya. We proud to know that our guest have great experience during stay and have an event with us. Thank you for your compliment regarding our quality of product and services.. We...

lumajang
Reviewed 4 September 2016 via mobile

I stay for 1 night on the weekend . Lovely hotel in the center of town, near with major shopping center. The badroom (bathroom also) so spacious, lovely, cozy, clean. Their staff so kindness, always smile with guess. Breakfast so adorable, so yummy with many choices. Great hotel with reasonable price. Recomended for family, couple, or business trip. I'll be...

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Helpful?
Thank sidhartaindargo
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this review

Dear Sidhartaindargo, Warm greeting from Hotel Santika Pandegiling Surabaya, Thank you so much for choosing Hotel Santika Pandegiling Surabaya as your accommodation during your trip to Surabaya. We proud to know that our guest have great experience during stay with us. Thank you for your compliment regarding our quality of product and services. Once again thank you so much to...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Hotel Santika Pandegiling Surabaya

Address: Raya Darmo Jln. Pandegiling 45, Surabaya 60264, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $45 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika Pandegiling Surabaya 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hotel Santika Pandegiling Surabaya Java
Hotel Style:
#9 Business Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santika Pandegiling Surabaya staff and other travellers.
3 questions
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Questions? Get answers from Hotel Santika Pandegiling Surabaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the view of darmo street has better view”
  • Clean simple guest room
  • Very nice BED
  • Bed with sofa
  • Writing desk is BIG and the wardrobe is BIG enough
  • Clean, simple and modern bathroom
 of 5 bubbles 307bambangn, 23 Oct 2016 | Read review
“Higher floor with better views.”
 of 5 bubbles KhatijahTamby, 17 Oct 2016 | Read review
“great view”
 of 5 bubbles DhayanDirgantara, 21 Apr 2016 | Read review
“Room facing East has best view. Get room on floors 6 or higher.”
 of 5 bubbles paulsD1610XG, 5 Apr 2016 | Read review
“Nice property, would be better adding some elevators :)”
 of 5 bubbles kfirs904, 22 Aug 2015 | Read review
5 of 5
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