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Jl. Hayam Wuruk no. 6, Surabaya 60242 Indonesia
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US$43
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Traveller (285)
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Panoramas (10)
Room & Suite (377)

About

#23 of 496 hotels in Surabaya
Location
Cleanliness
Service
Value
ARTOTEL TS Suites - Surabaya is an iconic art-inspired design hotel residing in the heart of Surabaya. The hotel is the epitome of lifestyle with a complete Stay - Dine - Shop - Play experience with preeminent hospitable service. ARTOTEL TS Suites - Surabaya invites you to roam the nature of passionate human senses, awaken and teased throughout your stay. Reignite the excitement through visually pleasing artworks curated by emerging local artists. Relive a whole new international standard of hospitality and service. Rediscover yourself within a transcending journey through stay, dine, shop at connected prominent mall Surabaya Town Square, and play 24/7. ARTOTEL TS Suites – Surabaya has 126 suites with the vibrant and sophisticated design, spacious, a unique non enclosed four fixtures bathroom, a wide LCD Screen TV, and executive working desk. Indulge yourself with options of curated F&B outlets from day to night.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
603Reviews2Q+A97Room tips
Traveller rating
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devi s wrote a review Yesterday
Bandung, Indonesia1 contribution
Excellent room, spacious and bathroom was unique. It’s suitable for business and leisure. Breakfast menus are awesome, mix between tradisional and various western dishes. And the people deliver service with warm heart
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Relaxing during your business trip
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yadhi Z wrote a review 23 Jan
Bandung, Indonesia2 contributions
Clean and good room, the GM, security and all the staff was very helpful during the event. Will definitely recomend, the minus is the mall was very quite and many tenant closed. Thank youuuuu and keep the good work
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL TS Suites Surabaya, Other at ARTOTEL TS Suites Surabaya
Responded 5 days ago
Dear Mr. Yadhiz, Thank you for choosing ARTOTEL TS Suites - Surabaya as a place to stay and held your event. We appreciate that you leave such a great review. It's our pleasure to assist you during your stay and event. Looking forward to have you back here, We heART You, Teddy Patrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alicia S wrote a review Dec 2022
Surabaya, Indonesia317 contributions61 helpful votes
Spacious rooms. Big bed and have bathtub in room. I think big tv needed because the range to far from bred. They have nice coffee maker in room. Have study table so we can working from here. Clean room, neat. They have mini museum in here . Very nice place
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL TS Suites Surabaya, Other at ARTOTEL TS Suites Surabaya
Responded 8 Dec 2022
Dear Wandererindonesia, Thank you for staying at ARTOTEL TS Suites - Surabaya. We are very happy to know that your overall stay experience was satisfying. Your feedback regarding our TV size will be mentioned to our team to be considered. Once again, thank you for leaving such a positive feedback. We heART You, Teddy Patrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
deana y wrote a review Nov 2022
Malang, Indonesia9 contributions1 helpful vote
I stay here bc of Artotel brand instead of TS Suite itself, big expectation comparing with Artotel Suites Bianti in Yogya. The reality didnt meet my expectation : 1. i didnt feel the particular Artotel ambience, 2. noise from fhe Sutos groundfloor was annoying, 3. small breakfast area, the cleanliness and comfortablility is not good, i feel like eating at "warung", the tables, chairs, and food stall, it's dirty and old
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Pay attention with event at Sutos and Suite label
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL TS Suites Surabaya, Other at ARTOTEL TS Suites Surabaya
Responded 15 Nov 2022
Dear Mrs. Deana, Thank you for taking the time to share your experience during your stay. Guest satisfaction is our priority, therefore we are very sorry to hear that we didn't exceed your expectation. We also would like to inform you that we are a Boutique Hotel which it will not the same in terms of facilities with ARTOTEL Suites Bianti in Yogyakarta. Once again, thank you for staying at ARTOTEL TS Suites - Surabaya. We heART You, Teddy Patrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ciarachmns wrote a review Sep 2022
1 contribution
I came here for vacation. Overall the hotel is satisfying from the service, accomodation and the food is really good. I would love to come back to this hotel with family or friends. I got nice view from my room.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL TS Suites Surabaya, Other at ARTOTEL TS Suites Surabaya
Responded 3 Oct 2022
Dear Mrs. Ciarachmns, Thank you for taking the time to give us such a good review. We are very happy to know that your overall stay experience was satisfying. Looking forward to have you back here with us. We Heart You, Teddy Patrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Agus R wrote a review Sep 2022
1 contribution
Nice location, rooms were clean, very comfortable, and the staff was friendly, Perfect choice, everything was clean, with good public access to the city center, breakfast is plentiful. Staff are very helpful & plenty of restaurants luv it
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: parking space gratis n near shopping mall
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL TS Suites Surabaya, Other at ARTOTEL TS Suites Surabaya
Responded 3 Oct 2022
Dear Mr. Aguz, Thank you for staying with us. It's our pleasure able to fulfill your b=needs during your stay. Hopefully we can see you more often. We Heart You, Teddy Patrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erris K wrote a review Aug 2022
Surabaya, Indonesia4 contributions1 helpful vote
I have a wonderful visit here. The food was delicious, room clean and spacious. Staff was friendly and professional, cater to our needs and always smiling. The One Deck Gastropub has great ambience. Truly great experience!
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL TS Suites Surabaya, Other at ARTOTEL TS Suites Surabaya
Responded 18 Aug 2022
Dear Mr. Erris, Thank you for taking the time to give us an excellent review. We are glad to know that you had pleasant experience during your stay with us. Looking forward to have you back here. We Heart You, Teddy Patrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FadlyBas wrote a review Aug 2022
Jakarta, Indonesia19 contributions1 helpful vote
+1
I was amazed by how large and spacious their standar room...with Bathtub!..and VERY CLEAN ! The breakfast was great ..The service was excellent ..Even the waitress ( if I am not mistaken her name is Aya ) , asked my how about my breakfast for that day. Everyone so helpful.. Thank you also for their GM , Mr Teddy Patrick with such a warm welcome when I arrived there... Will come back again to stay for sure.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL TS Suites Surabaya, Other at ARTOTEL TS Suites Surabaya
Responded 18 Aug 2022
Dear Mr. Fadly, Thank you very much for giving us such a wonderful review. It's a great pleasure to know that you were satisfied with our overall facilities and service from our staff, miss Aya and certainly we will share your feedback to her. If you are planning on visit Surabaya City again, please feel free to let us know. We HEART You, Teddy Patrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
iqballeks wrote a review Jul 2022
1 contribution1 helpful vote
+1
Artotel TS Suites such as comfortable rooms with bathtub and big size working space. The room is very cozy and rest room area are very clean, I had lunch at Hotel Restaurant the taste's are very good, there's live music and also so many variant for breakfast served by buffet style. Friendly Staff as well and free access to Gold Gym during stay.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Rooms on the right side corridor got Sunrise and City View
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ARTOTEL TS Suites Surabaya, Other at ARTOTEL TS Suites Surabaya
Responded 3 Aug 2022
Dear Mr. Iqbal, Thank you for taking the time to give us a positive review. We are very happy to know that your overall stay experience with us was pleasant. Once again, thank you for trusting ARTOTEL TS Suites - Surabaya to fulfill your needs during your stay. We Heart You, Teddy Patrick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Denisa Andri wrote a review Oct 2021
28 contributions
Free minibar , cek out time 14.00 wib which is nice :) Breakfast below standard for four stars hotel , but its not a big deal , just take a walk less than 2 minutes annnnnd taraaa !! Welcome to sutos .
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$46 - US$59 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ts hotel surabaya
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
126
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ARTOTEL TS SUITES SURABAYA (S̶$̶8̶4̶) S$63: UPDATED 2023 Hotel Reviews, Price Comparison and 612 Photos (Java) - Tripadvisor

Frequently Asked Questions about ARTOTEL TS Suites Surabaya
Which popular attractions are close to ARTOTEL TS Suites Surabaya?
Nearby attractions include Surabaya Town Square (0.04 km), Cinema XXI (0.09 km), and Inul Vizta (0.1 km).
What are some of the property amenities at ARTOTEL TS Suites Surabaya?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at ARTOTEL TS Suites Surabaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ARTOTEL TS Suites Surabaya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at ARTOTEL TS Suites Surabaya?
Yes, free parking is available to guests.
What are some restaurants close to ARTOTEL TS Suites Surabaya?
Conveniently located restaurants include D'kampoeng, Holycow Steakhouse, and Starbucks Surabaya Town Square.
Are there opportunities to exercise at ARTOTEL TS Suites Surabaya?
Yes, guests have access to a fitness centre during their stay.
Does ARTOTEL TS Suites Surabaya have airport transportation?
Yes, ARTOTEL TS Suites Surabaya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ARTOTEL TS Suites Surabaya?
Yes, dry cleaning and laundry service are offered to guests.
Does ARTOTEL TS Suites Surabaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.