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The staff is really nice and always have smile, check in process was fast and easy.
The room was so small, Maybe the furniture and the location to place the furnish lil bit confusing me. Even theres no space to walk in front of bed...More
i stay here for business trip. its nice place and good food, near location to Shangrila Hotel for business and Ciputra World Mall for shopping. The Java Paragon Hotel is comfortable and the price is reasonable.
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Upon entering the hotel, I was greeted warmly by friendly staff. The check-in process was fast and we could easily access the room.
The room was comfortable. Although ants and small cockroaches appeared in my colleague's room, overall experience is still fine.
I did not...More
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Pleasant place to stay while in Surabaya. Citra World is just within a walking distance.
The service staff are excellent, friendly and very accommodating. Java Paragon provide a safe heaven for travellers.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Staying in Java Paragon for a family reunion. I booked standard room for 2 nights. The room was clean and comfort. Speed Check in process handled by Ratih. Happy to know that she was coming from Bali same as me. Breakfast was delicious and tasty....More
Dear all22tecc,
Warmest Greeting from Java Paragon Hotel and Residences Surabaya!!
Kindly be informed that you are able to cross the street from our Hotel to Shangri La. Our security team will be more than happy to assist... More
Dear all22tecc,
Warmest Greeting from Java Paragon Hotel and Residences Surabaya!!
Kindly be informed that you are able to cross the street from our Hotel to Shangri La. Our security team will be more than happy to assist you.
Should you have any assistance do not hesitate to contact us directly.
Thank you and regards,
Ratih
Guest Service Manager