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Royal Tulip Darmo Surabaya

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Jalan Bintoro Nomer 21 - 25 DR. Soetomo, Surabaya 60264 Indonesia
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Traveller (182)
Room & Suite (8)
Dining (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 18/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 18/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 487 hotels in Surabaya
Location
Service
Value
A new, 5-star luxury icon in Surabaya, Royal Tulip Darmo Surabaya provides well-appointed 227 elegant guest rooms in exquisite settings. With four categories of rooms of Deluxe, Executive Deluxe, Suite and Royal Suite, each room is presented with comfort bed, luxurious amenities, high speed internet access, hi-tech in-room communications system and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Kids pool
Business Centre with Internet Access
Electric vehicle charging station
Internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Swimup bar
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Full body massage
Hand massage
Head massage
Hot spring bath
Massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Shared lounge / TV area
ATM on site
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Chinese, Indonesian, Malay
246Reviews2Q+A4Room tips
Traveller rating
  • 232
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  • 1
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Popular mentions
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Most Recent
Solichati wrote a review Sep 2022
Sidoarjo, Indonesia1 contribution
+1
I really happy and comfortable stay in this hotel Royal Tulip Darmo Surabaya, the room is really comfort, the bed make me sleep well and really do not want to wake up. And then for bath room really clean. For food really nice. And the service is very satisfying. Especial Mr. Hidayat that help me to operated TV in my room when there is trouble. All of them really friendly. And the ball room on the 20th floor is really great. And the swimming pool also but o can not swim...so just sit over there. If I have to stay in hotel again when in Surabaya, I would like back and stay here again.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Just keep it especially for the service that always friendly and smile.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Owner at Royal Tulip Darmo Surabaya
Responded 3 weeks ago
Yang terhormat Connector23195306091 Salam hangat dari Royal Tulip Darmo Surabaya Terima kasih atas kepercayaan yang Anda berikan kepada kami dan meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Tulip Darmo Surabaya. Kami senang Anda merasa nyaman ketika menginap bersama kami. Saran anda sangat berarti bagi kami Kami tunggu kunjungan anda kembali ke Royal Tulip Darmo Surabaya dengan memberikan pengalaman dan pelayanan terbaik dari kami Nantikan penawaran terbaik yang akan kami hadirkan untuk Anda dengan mengikuti sosial media kami di: @royaltulipsurabaya Salam hangat, Rino Andri E- Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ardhi S wrote a review Aug 2022
3 contributions
Good hospitality during stayed here, all staff were friendly. Great services from Olivia & Citra during breakfast. Room was in a good shape, there is no dust in window gordent. Thanks to all staff for the great work, keep it up!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Pemilik at Royal Tulip Darmo Surabaya
Responded 17 Aug 2022
Yang terhormat njedit Salam hangat dari Royal Tulip Darmo Surabaya Terima kasih atas kepercayaan yang Anda berikan kepada kami dan meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Tulip Darmo Surabaya. Kami senang Anda merasa nyaman ketika menginap bersama kami. Kami tunggu kunjungan anda kembali ke Royal Tulip Darmo Surabaya dengan memberikan pengalaman dan pelayanan terbaik dari kami Nantikan penawaran terbaik yang akan kami hadirkan untuk Anda dengan mengikuti sosial media kami di: @royaltulipsurabaya Salam hangat, Rino Andri E- Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ardy bee wrote a review Aug 2022
Jakarta, Indonesia4 contributions
Hotel room was nice. Service at the restaurant quite good. Their hostest also super warm, i met citra and another girls both super nice. Food need to improve. Room big and spacious. Wifi not that fast, sometimes when do concall a little bit disturbing, especially provider phone was also not really good.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Pemilik at Royal Tulip Darmo Surabaya
Responded 7 Aug 2022
Dear Mr.dumpb Greeting from Royal Tulip Darmo Surabaya Thank you for taking the time to leave us your rating on Tripadvisor we would like to apologize if our quality and service did not meet your expectations. Your comment has been duly passed to person in charge for their immediate attention and to avoid similar experience occurring again in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Rino Andri E-Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rytis M wrote a review Aug 2022
7 contributions
We stayed here just before our flight. Before coming here we were exploring East Java and experienced not so comfortable stays, but this hotel was like a breath of fresh air. Food was amazing (everything we tried for breakfast was delicious) , rooms were clean and comfortable. You get all the amenities you need.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Pemilik at Royal Tulip Darmo Surabaya
Responded 6 Aug 2022
Yang terhormat 795rytism Salam hangat dari Royal Tulip Darmo Surabaya Terima kasih atas kepercayaan yang Anda berikan kepada kami dan meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Tulip Darmo Surabaya. Kami senang Anda merasa nyaman ketika menginap bersama kami. Kami tunggu kunjungan anda kembali ke Royal Tulip Darmo Surabaya dengan memberikan pengalaman dan pelayanan terbaik dari kami Nantikan penawaran terbaik yang akan kami hadirkan untuk Anda dengan mengikuti sosial media kami di: @royaltulipsurabaya Salam hangat, Rino Andri E- Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pandyaka A wrote a review Jul 2022
1 contribution
One of the best hotel in Surabaya, recommended for either solo or family, or even business trip. Located in the heart of Surabaya city, make your trip easier to go wherever you want. Delicious and best food for breakfast, with good service especially from Mbak Citra, Mas Awak, and Mas Choirul.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Owner at Royal Tulip Darmo Surabaya
Responded 1 Aug 2022
Yang terhormat pandyakaa Salam hangat dari Royal Tulip Darmo Surabaya Terima kasih atas kepercayaan yang Anda berikan kepada kami dan meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Tulip Darmo Surabaya. Kami senang Anda merasa nyaman ketika menginap bersama kami. Kami tunggu kunjungan anda kembali ke Royal Tulip Darmo Surabaya dengan memberikan pengalaman dan pelayanan terbaik dari kami Nantikan penawaran terbaik yang akan kami hadirkan untuk Anda dengan mengikuti sosial media kami di: @royaltulipsurabaya Salam hangat, Rino Andri E- Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raden Prisya wrote a review Jul 2022
Jakarta, Indonesia37 contributions13 helpful votes
+1
Great service, nice modern rooms, impaccable breakfast and awesome location. Value worth much more than the price. Halal food is also provided. The staff can do almost anything for your needs. I ask them to make a smoothie with my protein powder etc, and they are willing to do so. And once again I would like to highlight the breakfast. Just top notch! From jamu, bubur ketan hitam to kacang hijau, fresh eggs (really they know how to cook eggs, even in a 5-star hotel in Bali they might not know how to really cook a sunny side up properly lol). Will be back? For sure! I would happily splurge for a bigger room next time :)
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Breakfast buffet at Grand Kitchen is a must!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Pemilik at Royal Tulip Darmo Surabaya
Responded 18 Jul 2022
Yang terhormat radenprisya Salam hangat dari Royal Tulip Darmo Surabaya Terima kasih atas kepercayaan yang Anda berikan kepada kami dan meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Tulip Darmo Surabaya. Kami senang Anda merasa nyaman ketika menginap bersama kami. Kami tunggu kunjungan anda kembali ke Royal Tulip Darmo Surabaya dengan memberikan pengalaman dan pelayanan terbaik dari kami Nantikan penawaran terbaik yang akan kami hadirkan untuk Anda dengan mengikuti sosial media kami di: @royaltulipsurabaya Salam hangat, Rino Andri E- Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rizki_widiastuti wrote a review Jul 2022
Malang, Indonesia5 contributions
+1
Staying for our first time here on 14-15 July 2022. The first impression to this luxurious hotel was great for the staffs' excellent service in handling guest with special needs. I made reservation by phone and check-in process was smooth, both assisted by Mr. Stiven. The hotel room was clean, comfortable and very spacious for the movement of our son's wheelchair. The satisfying experience was continued on the next day (15 Juli 2022) by delicious breakfast in the Grand Kitchen. Cozy, modern and instagrammable restaurant. The buffet has various delicious food. We can enjoy Indonesian and American breakfast. Staffs on-duty in Grand Kitchen have given excellent service and hospitality, one of them is Ms. Nilas. Thank you for the warm and excellent service, Royal Tulip Hotel Darmo Surabaya.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Pemilik at Royal Tulip Darmo Surabaya
Responded 18 Jul 2022
Yang terhormat rizki_widiastuti Salam hangat dari Royal Tulip Darmo Surabaya Terima kasih atas kepercayaan yang Anda berikan kepada kami dan meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Tulip Darmo Surabaya. Kami senang Anda merasa nyaman ketika menginap bersama kami. Kami tunggu kunjungan anda kembali ke Royal Tulip Darmo Surabaya dengan memberikan pengalaman dan pelayanan terbaik dari kami Nantikan penawaran terbaik yang akan kami hadirkan untuk Anda dengan mengikuti sosial media kami di: @royaltulipsurabaya Salam hangat, Rino Andri E- Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Primayannnnji wrote a review Jul 2022
Bekasi, Indonesia2 contributions
The hotel is great. It's a comfortable hotel with clean, tidy rooms, and the bathroom is also clean. Foods are okay, just need a little variation for the desserts. Overall, made my trip comfortable and great, would definitely recommend to others and will be my first choice if I ever travel to Surabaya again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Pemilik at Royal Tulip Darmo Surabaya
Responded 6 Jul 2022
Yang terhormat Primayani F Salam hangat dari Royal Tulip Darmo Surabaya Terima kasih atas kepercayaan yang Anda berikan kepada kami dan meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Tulip Darmo Surabaya. Kami senang Anda merasa nyaman ketika menginap bersama kami. Kami tunggu kunjungan anda kembali ke Royal Tulip Darmo Surabaya dengan memberikan pengalaman dan pelayanan terbaik dari kami Nantikan penawaran terbaik yang akan kami hadirkan untuk Anda dengan mengikuti sosial media kami di: @royaltulipsurabaya Salam hangat, Rino Andri E- Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fenny w wrote a review Jun 2022
2 contributions
1st time staying here, beautiful hotel, comfortable and cozy. Brand new and quite luxurious hotel foe good price. Putri, Awak and Citra from Grand kitchen resto are very kind and informative. Food are excellent, bit cold, but satisfying compared to Santika. Overall, very good stay. Will stay here again
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Pemilik at Royal Tulip Darmo Surabaya
Responded 22 Jun 2022
Yang terhormat 464fennyw Salam hangat dari Royal Tulip Darmo Surabaya Terima kasih atas kepercayaan yang Anda berikan kepada kami dan meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Tulip Darmo Surabaya. Kami senang Anda merasa nyaman ketika menginap bersama kami. Kami tunggu kunjungan anda kembali ke Royal Tulip Darmo Surabaya dengan memberikan pengalaman dan pelayanan terbaik dari kami Nantikan penawaran terbaik yang akan kami hadirkan untuk Anda dengan mengikuti sosial media kami di: @royaltulipsurabaya Salam hangat, Rino Andri E-Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jodi wrote a review Jun 2022
1 contribution
First we came, the receptionist was very friendly, check-in also went smoothly. After entering the room the AC was a bit hot, after we told the hotel it was immediately repaired in less than 15 minutes. The swimming pool is quite adequate, but the gym equipment choice is limited. For Dinner I ordered fish n chips and fried rice. Both are delicious, but the portion of fish n chips is not as much as fried rice. For breakfast the menu choices are not too many. But it's quite satisfying. Very good hotel in this price range.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Tulip Darmo Surabaya, Pemilik at Royal Tulip Darmo Surabaya
Responded 17 Jun 2022
Dear jdmlkn, Thank you for your review. We are glad that you take the time to share your experience with us. We will surely take action to make our product and service better. Please do come again. Thank you, stay healthy and safe. Warms Greetings Rino Andri E- Commerce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$38 - US$47 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
227
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Frequently Asked Questions about Royal Tulip Darmo Surabaya
Which popular attractions are close to Royal Tulip Darmo Surabaya?
Nearby attractions include Bungkul Park (0.7 km), Suroboyo Monument (1.1 km), and Monumen Perjuangan POLRI (0.7 km).
What are some of the property amenities at Royal Tulip Darmo Surabaya?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Royal Tulip Darmo Surabaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Tulip Darmo Surabaya?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Royal Tulip Darmo Surabaya?
Yes, free parking is available to guests.
What are some restaurants close to Royal Tulip Darmo Surabaya?
Conveniently located restaurants include Ayam Bakar Primarasa Dr. Soetomo, Carpentier Kitchen, and Carl's Jr Raya Darmo.
Are there opportunities to exercise at Royal Tulip Darmo Surabaya?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Royal Tulip Darmo Surabaya located near the city centre?
Yes, it is 0.4 km away from the centre of Surabaya.
Does Royal Tulip Darmo Surabaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Tulip Darmo Surabaya?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.
Are there any historical sites close to Royal Tulip Darmo Surabaya?
Many travellers enjoy visiting Ex. De Javasche Bank Soerabaia (5.6 km), Balai Pemuda (2.6 km), and Klenteng Hong Tiek Hian (5.6 km).