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24/12/2017 25/12/2017
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    Novotel Surabaya Hotel and Suites

    Jl. Ngagel no. 173-175, Surabaya 60246, Indonesia
    011 62 623 15018900
    Hotel website
    Lowest prices for your stay
    24/12/2017 25/12/2017
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    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of US$47/night.

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    Traveller (583)
    Room & Suite (144)
    Pool & Beach (59)
    • Excellent16%
    • Very good43%
    • Average24%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “swimming pool” (60 reviews)
    “water slide” (5 reviews)
    “garden view” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Surabaya Hotel and Suites
    Special Offer: UP TO 30% - EARLY BOOKING
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (924)
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    251 - 255 of 618 reviews

    Reviewed 22 December 2014

    ive been to several hotels in surabaya for business trip, yet I think this is the best so far. I was upgraded to room with balcony with pool view since other deluxe rooms were full. the room's light was bright and love the sofa located...More

    1  Thank hestihesti
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 2 September 2015

    Dear Mrs. hestihesti, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this...More

    Reviewed 19 December 2014 via mobile

    This is my second time to stayin at novotel hotel surabaya after a couples years ago. My first impressions was, "novotel has resort's atmosphere" since their landscaping concept was did it. After check in, there is somebody looks like 'security' (dressing like) rather than 'bellboy'...More

    2  Thank melisa l
    Response from Retno_Dwi_H, Manager at Novotel Surabaya Hotel and SuitesResponded 26 December 2014

    Dear Ms Melisa, Thank you for your staying again at Novotel Surabaya and for your time to make a review for your recent stay. We are glad that you like the newly room renovation and we taken note your comment about the soundproof in your...More

    Reviewed 12 December 2014

    actually this is my fav hotel in surabaya, because i like the architecture of this hotel,,but this night i was really mad because this hotel let some guest made loud music and party at swimming pool until 10 pm !! really noisy sound with big...More

    3  Thank Riz2411
    Reviewed 12 December 2014

    I stayed during Dec 2014 with my wife and my other couple friends, we took a bigger room and there's another room upstairs. When we reached our room, we were greeted with left over food and drinks left by the previous people who stayed just...More

    Thank Andrew M
    Response from Retno_Dwi_H, Manager at Novotel Surabaya Hotel and SuitesResponded 26 December 2014

    Dear Mr Andrew, Thank you for staying with us and for your valuable feedback. Please accept my sincere apology for the inconvenience happened during your stay. We very much appreciate your feedback and we regret that we did not deliver to your expectations. We have...More

    An Accor traveller
    Reviewed 10 December 2014


    Review collected in partnership with Novotel Hotels
    Thank An Accor traveller
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    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Tennis Court
    • Price range
    • US$39 - US$64 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 209
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Agoda, Hotels.com, Expedia, Hotwire, Booking.com, Orbitz, TripOnline SA, Travelocity and Cancelon so you can book your Novotel Surabaya Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Novotel Surabaya Hotel Surabaya ,
    • Surabaya Novotel ,
    • Novotel Surabaya Hotel And Suites Java
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    Traveller (583)
    Room & Suite (144)
    Pool & Beach (59)
    Dining (20)
    Hotel & Grounds (355)
    Bathroom (25)
    Family and Play Areas (6)
    Business Centre & Event Rooms (4)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ratna w
    16 June 2017|
    AnswerShow all 3 answers
    Response from duvilla | Reviewed this property |
    In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
    Room Tips
    "Pick the pool view.. excelent"
    Read review
    "Rooms over looking the pool give a great view & are quiet"
    Read review
    "Room with Pool View"
    Read review
    "We got the garden view room, and it was great and quiet."
    Read review
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