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    Arcadia Surabaya Hotel

    Jln. Rajawali No 9-11, Surabaya 60175, Indonesia
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    Lowest prices for your stay
    05/11/2017Check In 06/11/2017Check Out
    1 room, 2 adults, 0 children12
    Traveller (129)
    Room & Suite (41)
    Dining (15)
    Overview
    • Excellent19%
    • Very good43%
    • Average29%
    • Poor7%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Reviews (289)
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    11 - 15 of 180 reviews

    Reviewed 29 July 2016 via mobile

    I think they like to complicate guest's things like they did to us, they really really unwilling to help us, we even asking some helps politely. Thank god for only a night staying here - disappointed. Worst things at all. I recommend others just go...More

    Thank Farrah N
    Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 10 August 2016

    Dear Reviewer, Thank you for taking the time to tell us about your experience at the Ibis Surabaya Rajawali and I really surprise to read it your negative experience. I am sorry that your experience did not meet your expectations; please allow me to express...More

    Reviewed 21 July 2016

    Surely there are plenty of hotels to choose from while in Surabaya, but only a few that reside in a colonial style building. The Ibis Rajawali is one of the few. Although the building may not have historical significance, but because of its colonial architecture,...More

    Thank Rimba56
    Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 25 July 2016

    Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...More

    Reviewed 16 July 2016

    If your passion is in photography, history and heritage buildings, then this is the place to be. In Indonesia there are only a few Old Town or we refer to them as Kota Tua, in Port Cities such as Surabaya, Semarang, and Batavia (Jakarta). Check...More

    Thank SueBeeJimbaran
    Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 19 July 2016

    Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...More

    Reviewed 10 July 2016

    Overall for stop over / business trip around Tj. Perak / Jembatan Merah, this hotel is at a perfect location. Clean Room, for room on the Non Smoking floor, already with the new modern room style. But, unfortunately for room at the Smoking floor, still...More

    Thank Adrie88
    Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 12 July 2016

    Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...More

    Reviewed 7 July 2016

    Stayed overnight on my way back from the ship. Located on a busy street in the middle of the town. Entrance and lobby is decent. Went during the month of ramzan so occupancy was not much. Check in was very quick and smooth. Front desk...More

    Thank Shehwaz
    Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 11 July 2016

    Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$24 - US$45 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in Surabaya
    • #27 Spa Hotel in Surabaya
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Orbitz, TripOnline SA, Cancelon, Cheap Tickets and Hotwire so you can book your Arcadia Surabaya Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Ibis Rajawali Surabaya Hotel Surabaya ,
    • Arcadia Surabaya Hotel Java
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    Traveller (129)
    Room & Suite (41)
    Dining (15)
    Hotel & Grounds (89)
    Bathroom (7)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
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    2.67 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    jomeiliyana2016
    7 July 2016|
    AnswerShow all 3 answers
    Response from 21dea | Reviewed this property |
    it takes 1 hour from Juanda to Ibis Rajawali by taxi. Or if you have Uber apps, it offers cheaper price than taxi.
    1
    Vote
    Room Tips
    "ask for a non-smoking room"
    Read review
    "Preferable choose the room on Non Smoking Floor - more comfortable"
    Read review
    "Floors higher than 6th floor are quiet."
    Read review
    "Higher floors for more light and better view"
    Read review
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