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Ibis Surabaya Rajawali

Jln. Rajawali No 9-11, Surabaya 60175, Indonesia
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Sampoerna Museum
    0.5 km
  • 3 star hotel
  • Free Parking
Reviewed 21 July 2016
Good place for a weekend trip
Surely there are plenty of hotels to choose from while in... more
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286 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed 29 July 2016 via mobile

I think they like to complicate guest's things like they did to us, they really really unwilling to help us, we even asking some helps politely. Thank god for only a night staying here - disappointed. Worst things at all. I recommend others just go to somewhere else !!!

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Helpful?
Thank Farrah N
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your experience at the Ibis Surabaya Rajawali and I really surprise to read it your negative experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Related with your negative experience even though we did not received detail...

Yogyakarta, Indonesia
Reviewed 21 July 2016

Surely there are plenty of hotels to choose from while in Surabaya, but only a few that reside in a colonial style building. The Ibis Rajawali is one of the few. Although the building may not have historical significance, but because of its colonial architecture, it has been decreed by the municipal government as a historical site. Record says that...

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Helpful?
Thank Rimba56
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose...

Jimbaran, Indonesia
Reviewed 16 July 2016

If your passion is in photography, history and heritage buildings, then this is the place to be. In Indonesia there are only a few Old Town or we refer to them as Kota Tua, in Port Cities such as Surabaya, Semarang, and Batavia (Jakarta). Check In was fast, we checked in earlier at 8am with 50% of the room rate....

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Helpful?
Thank SueBeeJimbaran
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose...

Jakarta, Indonesia
Reviewed 10 July 2016

Overall for stop over / business trip around Tj. Perak / Jembatan Merah, this hotel is at a perfect location. Clean Room, for room on the Non Smoking floor, already with the new modern room style. But, unfortunately for room at the Smoking floor, still old style, strong suggestion: to do rehab to make the guest comfortable during stay in...

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Helpful?
Thank Adrie88
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose...

Gandhidham, India
Reviewed 7 July 2016

Stayed overnight on my way back from the ship. Located on a busy street in the middle of the town. Entrance and lobby is decent. Went during the month of ramzan so occupancy was not much. Check in was very quick and smooth. Front desk manager was genial and accommodating. Rooms are well appointed with all the basic amenities. Bathroom...

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Helpful?
Thank Shehwaz
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose...

Surabaya, Indonesia
Reviewed 22 June 2016

Cheap price and get a nice room and facilities. The location is a bit far from central cities and malls, just near some market place like jembatan merah. Overall it is so so, but can be helped by its fast service and room facilities.

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Helpful?
Thank yulie009
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose...

Jakarta, Indonesia
Reviewed 9 June 2016

The building was old but cute. It looks like that it was used to be a colonial building? The most important thing, however, the room is clean, the amenities provided in the room are just what you need and the pillow made me have a good sleep.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tina_tjandraningsih
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice comments in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your next visit in...

Surabaya, Indonesia
Reviewed 16 May 2016

I stayed during holiday with my friend. The hotel is quite good,with a polite reception that did a fast check in for us. The hotel aura is classic and heritage. I heaed that it is one of the old heritage building around the area. The room is small and clean. The rate included wifi and also breakfast. At next morning...

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Helpful?
Thank dorothy925
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice comments in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your the next visit...

Jakarta, Indonesia
Reviewed 5 May 2016

Ibis Surabaya Rajawali is what you expect from the Ibis chain: functional, comfortable, and well-priced. This hotel adds another dimention of being a historic building in the old Dutch Quarter. The rooms are very large compared to the Ibis Surabaya City Center, but the bathroom is a bit cramp. Excellent service and perfect housekeeping. The hotel is located in a...

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Helpful?
Thank Viet_Nguyen100
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience during stay in ibis Surabaya Rajawali. It is always a pleasure to receive positive feedback. I will share your nice comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 28 April 2016

I've been interested about Surabaya, their historical aspects, particularly, and what's the great hotel to stay? This one. My friend suggests me to stay here, i did and i feel satisfied, this hotel got nice atmosphere for being built inside an old-styled building, with great locations,. Friendly and responsive staffs, satisfying foods, feels retro outside-modern inside with the essentials works...

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Helpful?
Thank Jaret G
Harimurti W, General Manager at Ibis Surabaya Rajawali, responded to this review

Dear Reviewer, Thank you for your time to share your nice experience in ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your success business purpose...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the historical district of Surabaya, the hotel caters for both long and short stay guests. The 147 guest rooms are complemented with excellent facilities which include a restaurant and a bar, a health club, spa as well as meetingand conference facilities. ... more   less 

Additional Information about Ibis Surabaya Rajawali

Address: Jln. Rajawali No 9-11, Surabaya 60175, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $33 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Surabaya Rajawali 3*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Ctrip TA and Travelocity so you can book your Ibis Surabaya Rajawali reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Rajawali Surabaya Hotel Surabaya
Ibis Surabaya Rajawali Java
Hotel Style:
#8 Business Hotel in Surabaya
#20 Spa Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Surabaya Rajawali staff and other travellers.
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Questions? Get answers from Ibis Surabaya Rajawali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a non-smoking room”
 of 5 bubbles SueBeeJimbaran, 15 Jul 2016 | Read review
“Preferable choose the room on Non Smoking Floor - more comfortable”
 of 5 bubbles Adrie88, 10 Jul 2016 | Read review
“Floors higher than 6th floor are quiet.”
  • Tiny
  • Room overview
  • Comfy
 of 5 bubbles Shehwaz, 6 Jul 2016 | Read review
“Higher floors for more light and better view”
 of 5 bubbles Viet_Nguyen100, 4 May 2016 | Read review
“8th and 5th floor newly upgraded, the rooms are nice and minimalist. View to kembang Jepun Area, choose room with even numbers”
 of 5 bubbles 882dickyh, 12 Feb 2016 | Read review
5 of 5