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    Sheraton Surabaya Hotel & Towers

    Jl. Embong Malang 25-31, Surabaya 60261, Indonesia
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    US$79
    US$70
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    US$71
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    Traveller (414)
    Room & Suite (119)
    Dining (18)
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    Overview
    • Excellent48%
    • Very good38%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Swimup Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    JW Marriott Hotel Surabaya
    784 reviews
    #2 of 134 hotels in Surabaya
     
    Hotel Majapahit Surabaya managed by AccorHotels
    807 reviews
    #1 of 134 hotels in Surabaya
     
    Four Points by Sheraton Surabaya
    195 reviews
    #13 of 134 hotels in Surabaya
     
    Swiss-Belinn Tunjungan
    319 reviews
    #4 of 134 hotels in Surabaya
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (754)
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    There are newer reviews for Sheraton Surabaya Hotel & Towers
    See the most recent reviews

    181 - 185 of 552 reviews

    Reviewed 6 June 2015 via mobile

    The Sheraton looked after our business needs well. All transfers and bookings were attended to promptly and efficiently. Rooms were spacious and comfortable. However, the hotel is next to a building site and is very noisy until quite late in the evening. We were also...More

    Thank LouLou22297701
    Response from Etty S, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 10 June 2015

    Dear LouLou22297701 Thank you for choosing our hotel during your business trip to Surabaya. We apologize for the inconvenience due to huge renovation inside and surrounding of our hotel. Hopefully the renovation will bring more comfort for our guest in the future. We hope it...More

    Reviewed 4 June 2015

    Stayed here twice within a month of May 2015 for business. I like the fact that a big shopping mall is attached to it, so I have plenty of food choices in addition to the restaurants in the hotel. The room is alright - a...More

    Thank Alicia_Hor
    Response from Etty S, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 10 June 2015

    Dear Alicia_Hor Thank you for being our loyal guest. It is such a heartening to know that our location, guestroom and swimming pool have met your expectation. Currently we are doing renovation inside and surrounding of our hotel, hopefully it will bring more comfort for...More

    Reviewed 4 June 2015

    We stayed in this hotel for 1 night and we chose Sheraton because we wanted to shop all day. A friend recommend this hotel because it is attached to TP shopping mall. The room was really nice and comfy, the Wi-Fi in the room was...More

    Thank Phoenixbee07
    Response from Etty S, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 10 June 2015

    Dear Phoenixbee07 Thank you for your rave review! We are very happy to learn that you enjoyed your overall stay with us. If you are planning to visit Surabaya in near future, do no hesitate to contact our team again. Warm regards Etty Soraya Marketing...More

    Reviewed 31 May 2015 via mobile

    -Next to the hotel, a big shopping mall is located - some restaurants, Starbucks, supermarket are included. -30-40minutes from the airport (without traffic jam). -Free public wifi at the grand floor and free wifi at each room. -There are some luxury boutiques in the hotel.More

    Thank Aya W
    Response from Etty S, Public Relations Manager at Sheraton Surabaya Hotel & TowersResponded 3 June 2015

    Dear Aya W Thank you for sharing your memorable experience during your recent stay at Sheraton Surabaya Hotel & Towers. We are proud to learn that our location in the heart of city and complimentary Wi-Fi connection have made your stay even more memorable. We...More

    Reviewed 28 May 2015

    About 45mins from/to airport. They have construction of new block just beside the hotel, I got a room view that construction. I love it as my work into construction, beautiful thing to see. :P The fact that it connected to the shopping mall, its great!...More

    Thank M4CR
    Response from Etty S, Marketing Communication Manager at Sheraton Surabaya Hotel & TowersResponded 29 May 2015

    Dear M4CR Thank you for your time reviewing your recent visit to our property. Currently we are upgrading some facilities and services in the hotel and area surrounding of our hotel. Hopefully we can give more memorable experience for our guest in the future. We...More

    JW Marriott Hotel Surabaya
    784 reviews
    #2 of 134 hotels in Surabaya
     
    Hotel Majapahit Surabaya managed by AccorHotels
    807 reviews
    #1 of 134 hotels in Surabaya
     
    Four Points by Sheraton Surabaya
    195 reviews
    #13 of 134 hotels in Surabaya
     
    Swiss-Belinn Tunjungan
    319 reviews
    #4 of 134 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$72 - US$109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Surabaya
    • #5 Business Hotel in Surabaya
    • #6 Family Hotel in Surabaya
    • #6 Spa Hotel in Surabaya
    • #6 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 348
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Starwood APAC, Hotels.com, Expedia, TripOnline SA, Travelocity, Cancelon, Hotwire and HotelQuickly so you can book your Sheraton Surabaya Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Sheraton Surabaya Hotel And Towers ,
    • Surabaya Sheraton ,
    • Sheraton Surabaya Hotel & Towers Java
    Add Photo Photos
    Traveller (414)
    Room & Suite (119)
    Dining (18)
    Pool & Beach (11)
    Hotel & Grounds (266)
    Bathroom (26)
    Business Centre & Event Rooms (5)
    Nearby
    JW Marriott Hotel Surabaya
    784 reviews
    .52 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    807 reviews
    .33 km away
     
    Swiss-Belinn Tunjungan
    319 reviews
    .28 km away
     
    Four Points by Sheraton Surabaya
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    .18 km away
     
    Nearby Restaurants
    Kafe Bromo
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    .05 km away
    Marugame Udon and Tempura Tunjungan Plaza
    143 reviews
    .15 km away
    Lung Yuan Chinese Restaurant
    37 reviews
    .10 km away
    Nearby Attractions
    Tunjungan Plaza
    774 reviews
    .19 km away
    Monkasel (Submarine Monument)
    492 reviews
    1.37 km away
    Grahadi Building
    59 reviews
    .58 km away
    Monumen Bambu Runcing
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    .90 km away
    Ask a question
    Questions & Answers
    Ellys A
    13 January 2017|
    AnswerShow all 5 answers
    Response from ChicksterWowo | Reviewed this property |
    I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
    0
    Votes
    Room Tips
    "Book Club Level, it's worth the extra cost because food and drinks are included in the Club Lounge and..."
    Read review
    "Ask for room facing to the city if do not want to be disturbed by the Tunjungan Plaza's renovation..."
    Read review
    "Ask for the new rooms for sure"
    Read review
    "High floor facing the pool side"
    Read review
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