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04/06/2017 05/06/2017
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    Shangri-La Hotel Surabaya

    Jln. Mayjen Sungkono 120, Surabaya 60189, Indonesia
    Hotel website
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$72
          Great Deal
          US$73
          US$73
          Traveller (416)
          Room & Suite (374)
          Dining (71)
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          Overview
          • Excellent52%
          • Very good32%
          • Average10%
          • Poor2%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          5.0 Star Hotel
          All hotel details
          Offers from Shangri-La Hotel Surabaya
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          Hotel deals
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (631)
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          1 - 5 of 631 reviews

          Reviewed 3 days ago

          the room has very nice calming ambiance. It is very chic, elegant with a little bit of indonesian touch in it. the staff was so helpful and welcoming. The jamu corner was a nice taste of Indonesian culture. really have a great stay in this...More

          Review collected in partnership with shangri-la.com
          Thank rina a
          Response from SURGM, General Manager at Shangri-La Hotel Surabaya

          Dear rina a thank you for your feed back and we are glad to hear that you enjoyed your stay with us and our services and offerings and we all hope that you will visit us again in the near future Sincerely Sigi Bierbaumer

          Reviewed 6 days ago via mobile

          As usual, Shangri-La wherever uou go always bear their name... its a place, a sanctuary where you can do anything, from business conversation to family getaway. We had a half day conference and it was great! They maintain a good communication for the preparation until...More

          Thank AndryLie
          Response from SURGM, General Manager at Shangri-La Hotel Surabaya

          Dear AndryLie Thank you for your positive feed back and we are glad to know that you enjoyed your stay wit us. Since you mentioned about the age of the hotel i am glad to inform you that we are currently undergoing a full refurbishment...More

          Reviewed 2 weeks ago

          I have stayed at many hotels in Surabaya and indonesia and find the Shangri La in Surabaya as one of the best It is well located for airport and mall, it is nicely set back from the road in its own grounds but easily accessible...More

          Thank World T
          Response from SURGM, General Manager at Shangri-La Hotel Surabaya

          Dear World T Thank you for your review and we are glad to know that you enjoyed our facilities and your stay with us. As you rightly pointed out we are current under a renovation which should be completed by December this year and it...More

          Reviewed 3 weeks ago via mobile

          I highly recommend a stay at the Shangri-la Hotel in Surabaya, and I strongly recommend the Horizon Club.The girl named Febby was so welcome and friendly ,we feel like we're home and she always knew what we want at the Horizon Club. And the girl...More

          Thank Bel123456789_10
          Response from SURGM, General Manager at Shangri-La Hotel Surabaya

          Dear Bel123456789_10 thank you for your positive feed back and we are all glad that you enjoyed your stay with us. Rest assured that your praises of our staff will bed shared with them and i am sure they will be delighted to hear about...More

          Reviewed 18 April 2017

          This could easily be the most luxurious hotel in Surabaya where rich people hold their weddings, conferences, family dinners, etc.... It is also very comfy to have some coffee or tea meeting at the lobby restaurant.More

          Thank Cyclopps
          Response from SURGM, General Manager at Shangri-La Hotel Surabaya

          Dear Cyclopps thank you very much for your feed back and we are glad to know that you did enjoy your stay with us and please do let me know if i can be of any help for any future bookings at Shangri-la Surabaya Sincerely...More

          JW Marriott Hotel Surabaya
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          #2 of 131 hotels in Surabaya
           
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          330 reviews
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          Swiss-Belinn Tunjungan
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$84 - US$198 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Romantic Hotel in Surabaya
          • #3 Luxury Hotel in Surabaya
          • #3 Spa Hotel in Surabaya
          • #4 Family Hotel in Surabaya
          • #4 Business Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 383
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotwire, Shangri-La Hotels and Resorts, Travelocity, Hotels.com, Priceline, Booking.com, Cancelon, TripOnline SA and HRS so you can book your Shangri-La Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Shangri La Surabaya ,
          • Surabaya Shangri La ,
          • Shangri-La Hotel Surabaya Java
          Add Photo Photos
          Traveller (416)
          Room & Suite (374)
          Dining (71)
          Pool & Beach (48)
          Hotel & Grounds (255)
          Bathroom (25)
          Business Centre & Event Rooms (4)
          Family and Play Areas (1)
          Nearby
          Citihub Hotel @Mayjen
          14 reviews
          .22 km away
           
          Bella Hotel
          21 reviews
          .18 km away
           
          Java Paragon Hotel & Residences
          470 reviews
          .29 km away
           
          Hotel Ciputra World Surabaya
          330 reviews
          .62 km away
           
          Nearby Restaurants
          Jamoo
          99 reviews
          .02 km away
          Citilites Skyclub and Bistro
          93 reviews
          .29 km away
          Domi Deli
          26 reviews
          .40 km away
          The Avenue Lounge Bar
          15 reviews
          .26 km away
          Nearby Attractions
          Surabaya Town Square
          428 reviews
          1.70 km away
          Bungkul Park
          657 reviews
          2.55 km away
          Suroboyo Monument
          162 reviews
          2.58 km away
          Royal Plaza
          44 reviews
          2.95 km away
          Questions & AnswersAsk a question
          Puy G
          I ve heard this hotel offered "massages" for men and the women that worked there offered sexual favors against money. Not all of them but a few, I hope you have found some kind of solution for that huge problem
          6 January 2016|
          Answer
          Response from SURGM | Property representative |
          Dear Puy G, This is actually the first time I have heard about this issue. Can you please provide us your contact information so I can investigate this matter further? Warm Regards, Martin Brenner General... More
          0
          Votes
          fauziah_sklee
          sorry, can we request for extra bed ?
          25 November 2015|
          Answer
          Response from IvanSoesilo | Reviewed this property |
          Free! All children under 12 years stay free of charge when using existing beds. Free! One child under 2 years stays free of charge in a crib. One older child or adult is charged IDR 726000 per person per night in an extra... More
          1
          Vote
          fauziah_sklee
          can request forget extra bed ?
          25 November 2015|
          Answer Show all 2 answers
          Response from Mullie M | Reviewed this property |
          Yes, you can. For the extra bed, you'll need to pay extra around IDR 700K ++ (include breakfast).
          0
          Votes
          Room Tips
          "higher floors are quieter"
          Read review
          "The Room which face to the back side of the hotel will be more cozy as this is more quiet and can see the..."
          Read review
          "High floor, great view. Everything was simply entertaining, with personable staff, and memorable!"
          Read review
          "Rooms on the back of the hotel away from the main road are quieter. Didn't hear any mosques."
          Read review
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