We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$74
    US$81
    US$81
    Traveller (864)
    Room & Suite (203)
    Dining (98)
    Hotel Majapahit Surabaya managed by AccorHotels
    840 reviews
    #1 of 136 hotels in Surabaya
    0.6 km
     
    Sheraton Surabaya Hotel & Towers
    805 reviews
    #12 of 136 hotels in Surabaya
    0.5 km
     
    Four Points by Sheraton Surabaya
    245 reviews
    #5 of 136 hotels in Surabaya
    0.5 km
     
    Bumi Surabaya City Resort
    393 reviews
    #9 of 136 hotels in Surabaya
    1.5 km
     
    Overview
    • Excellent55%
    • Very good36%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from JW Marriott Hotel Surabaya
    Special Offer: Earn a Free Night
    Hotel packages
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$74.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6dc5558d867b4cbbb3cb82ebaaa3669f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":307082,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37720101],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":74,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6dc5558d867b4cbbb3cb82ebaaa3669f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":81,"lowestMetaPrice":74,"additionalPartner":false,"highestMetaPriceDisplay":81,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":81,"lowestMetaPrice":74,"highestMetaPriceDisplay":81,"hotelName":"JW Marriott Hotel Surabaya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZkYzU1NThkODY3YjRjYmJiM2NiODJlYmFhYTM2NjlmIiwiQUlLIjoiYjNlMzg3YjRiNmE0NGQ1ZTg1NjM1YjM3YzhlNDY0ZGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$74", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78882354":"OrbitzEWS","53933013":"TravelocityEWS","34313086":"Expedia","65693571":"Hotwire","109265706":"HotelsCom2IB","37720101":"Marriott1","34822300":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (847)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 598 reviews

    Reviewed 4 days ago via mobile

    Excellent services, nice staff, cleanest room,.. New environment inside the room.. Easy to find the hotel. Nearby to tunjungan plaza.. Quite nice place if you can access the executive lounge in the 21st floor.

    2  Thank Witjaksono P
    Reviewed 1 week ago

    Not my first time here, but my last visit still same opinion, just perfect! The staff are friendly, the breakfast was outstanding, the room is perfect... Thank you JW Marriott Hotel Surabaya for always make me comfortable, last time visit I always take the shuttle...More

    1  Thank Ellery F
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 5 days ago

    Dear Ellery F, Thank you for choosing JW Marriott as the place to stay when you travel to Surabaya and sharing your experience on Tripadvisor. We are delighted to hear that you had an amazing experience during your stay, especially your positive comments on our...More

    Reviewed 1 week ago

    I have no doubt with JW Marriott hotel, and was happy to stay there during my offical TDY.... all services are excellent, breakfast varies with excellent taste, good location, comfortable room, etc. The location is very strategic. In front of the hotel there are some...More

    1  Thank Salomo A
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 5 days ago

    Dear Salomo A, Thank you for sharing your stay experience with us. We are glad to know that you have a comfortable stay with us and we truly appreciate your positive comments on our location, facilities, and staff service. We would be delighted to have...More

    Reviewed 2 weeks ago

    It is located in the city center, good facility, good room and it is near to eating places. Another good point is that it has shuttle service to the biggest shopping mall in Surabaya, Tunjungan Plaza.

    1  Thank AndrewJunarto
    Reviewed 2 weeks ago via mobile

    The best hotel at Surabaya City - East Java - Indonesian.. Room, Food, Facility and Staff execellent service.. Recommend Hotel for business trip, family vacation. hotel prices are affordable for the class five star.

    1  Thank 896,307
    Hotel Majapahit Surabaya managed by AccorHotels
    840 reviews
    #1 of 136 hotels in Surabaya
    0.6 km
     
    Sheraton Surabaya Hotel & Towers
    805 reviews
    #12 of 136 hotels in Surabaya
    0.5 km
     
    Four Points by Sheraton Surabaya
    245 reviews
    #5 of 136 hotels in Surabaya
    0.5 km
     
    Bumi Surabaya City Resort
    393 reviews
    #9 of 136 hotels in Surabaya
    1.5 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$71 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Surabaya
    • #3 Luxury Hotel in Surabaya
    • #3 Family Hotel in Surabaya
    • #6 Business Hotel in Surabaya
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 407
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Ctrip TA, Expedia, Marriott, Travelocity, Hotwire, Cancelon, Orbitz, TripOnline SA and Cheap Tickets so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Marriott Surabaya ,
    • Jw Marriott Surabaya ,
    • Surabaya Marriott ,
    • JW Marriott Hotel Surabaya Java
    Add Photo Photos
    Traveller (864)
    Room & Suite (203)
    Dining (98)
    Pool & Beach (36)
    Hotel & Grounds (471)
    Bathroom (84)
    Business Centre & Event Rooms (9)
    Nearby
    Bumi Surabaya City Resort
    393 reviews
    1.54 km away
     
    Sheraton Surabaya Hotel & Towers
    805 reviews
    .52 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    840 reviews
    .56 km away
     
    Four Points by Sheraton Surabaya
    245 reviews
    .49 km away
     
    Nearby Restaurants
    Rawon Setan (Devil's Rawon)
    361 reviews
    .06 km away
    Vis a Vis French Restaurant
    56 reviews
    .06 km away
    Tang Palace Chinese Restaurant
    56 reviews
    .05 km away
    Imari Japanese Restaurant
    91 reviews
    .00 km away
    Nearby Attractions
    Tunjungan Plaza
    876 reviews
    .79 km away
    Taman Dayu Waterpark
    6 reviews
    1.15 km away
    Monumen Bambu Runcing
    80 reviews
    1.40 km away
    Grahadi Building
    60 reviews
    1.05 km away
    Ask a question
    Questions & Answers
    sBerri
    31 October 2017|
    Answer
    Response from Harry F | Reviewed this property |
    Gym average... but Sauna and steam very good. The Pavilion Restaurant has been renovated.
    0
    Votes
    doxx
    20 October 2017|
    AnswerShow all 2 answers
    Response from JWMarriottSurabaya | Property representative |
    Dear doxx, Thank you for your question. Taking taxi from airport to hotel is around IDR 200,000-250,000. We also provide car arrangement to go to Kediri. For further assistance, please contact us at +62 31 545 8888 Warm... More
    0
    Votes
    its_doctor_d
    4 April 2017|
    AnswerShow all 5 answers
    Response from ifatimatuszahro | Reviewed this property |
    Around 6. They already served the breakfast.
    0
    Votes
    Room Tips
    "Pool Side better for me"
    Read review
    "Ask room with highest floor.,.city view"
    Read review
    "Go for club floor!"
    Read review
    "Studio rooms offer large windows with a good view of Surabaya and Madura."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing