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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
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    1 room, 2 adults, 0 children
    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$63/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$54
    US$52
    SAVE US$2
    US$54
    US$52
    Traveller (849)
    Room & Suite (196)
    Dining (97)
    Overview
    • Excellent54%
    • Very good36%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (835)
    There are newer reviews for JW Marriott Hotel Surabaya
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    81 - 85 of 587 reviews

    Reviewed 16 April 2017

    Just perfect! Everything works well, nice set of plugs right on the night stand (one side only though), great AC, good wifi, tasty breakfast! Excellent place! Nice landscaping that really isolate the hotel from the very closse by street.

    2  Thank Fetustician
    Reviewed 14 April 2017

    First of all, I would give my biggest appreciation to the hotel staffs themselves. Why? 1. They give you the best hospitality, the welcome was very nice 2. They help and escort you from the front door of the lobby, up to your room, and...More

    2  Thank indahpe
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 18 April 2017

    Dear indahpe, Thank you for choosing JW Marriott for your recent stay in Surabaya. It is our pleasure to hear such nice words about our guest room, especially you mentioned about the staff service which we believe that it is truly what makes us stand...More

    Reviewed 4 April 2017 via mobile

    Stayed here this week for a couple of nights and like many hotels in Indonesia the staff was remarkable. Smiling, friendly, just very nice and attentive. Check in was fast and pleasant. Got the platinum amenities. Escorted up to the room and had very pleasant...More

    3  Thank TripTed
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 18 April 2017

    Dear TripTed, We are delighted to know that you had an enjoyable stay at our hotel and it is always a pleasure to read positive comments about our associates who strive to deliver exceptional services to our guests. Thank you for your compliments and we...More

    Reviewed 4 April 2017

    I stayed there last weekend with my husband. We booked the executive room. We love the room and we did enjoy the bed and its soft pillows. We slept very well that night. We also love the bathroom with bathtub and separate shower, and its...More

    3  Thank Adya P
    Reviewed 20 March 2017 via mobile

    If you like some classic feels, you can choose this hotel. They had display some great collections near the lobby area. The bed is soft same goes to the pillow, enjoy my sleep but the dissapointment come during the breakfast, the variation of foods very...More

    2  Thank Naga C
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 24 March 2017

    Dear Naga C, Thank you for sharing the review of your stay with us. We highly appreciate that overall you have a good experience staying at our hotel. However we apologize if the breakfast was not up to your expectations. We will definitely share your...More

    Hotel Majapahit Surabaya managed by AccorHotels
    829 reviews
    #1 of 135 hotels in Surabaya
     
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    The Empire Palace
    11 reviews
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    Holiday Inn Express Surabaya Centerplaza
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    #26 of 135 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$59 - US$116 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Surabaya
    • #3 Luxury Hotel in Surabaya
    • #3 Family Hotel in Surabaya
    • #6 Business Hotel in Surabaya
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 407
    • Reservation Options
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    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Marriott Surabaya ,
    • Jw Marriott Surabaya ,
    • Surabaya Marriott ,
    • JW Marriott Hotel Surabaya Java
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    Traveller (849)
    Room & Suite (196)
    Dining (97)
    Pool & Beach (36)
    Hotel & Grounds (470)
    Bathroom (78)
    Business Centre & Event Rooms (9)
    Nearby
    Holiday Inn Express Surabaya Centerplaza
    181 reviews
    .65 km away
     
    Sheraton Surabaya Hotel & Towers
    785 reviews
    .52 km away
     
    The Empire Palace
    11 reviews
    .11 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    829 reviews
    .56 km away
     
    Nearby Restaurants
    Rawon Setan (Devil's Rawon)
    355 reviews
    .06 km away
    Imari Japanese Restaurant
    89 reviews
    .00 km away
    Vis a Vis French Restaurant
    54 reviews
    .06 km away
    Lobby Lounge at JW Marriott Hotel Surabaya
    62 reviews
    .04 km away
    Nearby Attractions
    Tunjungan Plaza
    850 reviews
    .79 km away
    Taman Dayu Waterpark
    6 reviews
    1.15 km away
    Grahadi Building
    60 reviews
    1.06 km away
    Monumen Bambu Runcing
    77 reviews
    1.40 km away
    Ask a question
    Questions & Answers
    its_doctor_d
    4 April 2017|
    AnswerShow all 5 answers
    Response from ifatimatuszahro | Reviewed this property |
    Around 6. They already served the breakfast.
    0
    Votes
    googlesmart
    2 October 2016|
    AnswerShow all 5 answers
    Response from JalanJalan69 | Reviewed this property |
    I wouldn't say it was fully refurbished, but it's had a pretty good makeover for sure.
    0
    Votes
    jibbeni
    19 September 2016|
    Answer
    Response from gimun k | Reviewed this property |
    Sorry, I never parked the car in there.
    0
    Votes
    Room Tips
    "Studio rooms offer large windows with a good view of Surabaya and Madura."
    Read review
    "all rooms are good (probably)"
    Read review
    "Always ask earlier and use executive floors for special services and access to the lounge."
    Read review
    "They have connecting doors rooms which suitable for big families, but be prepare to experience a hassle..."
    Read review
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