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Jl. Basuki Rachmad no. 106-128, Surabaya 60271 Indonesia
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Expedia.com
US$52
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Free cancellation until 02/02/23
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US$47
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Traveller (983)
360
Panoramas (15)
Room & Suite (330)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#30 of 496 hotels in Surabaya
Location
Cleanliness
Service
Value
Travellers' Choice
Bumi Surabaya City Resort is an elegant city resort in the heart of the city just 30 minutes from the airport. It incorporates a charming garden with mature trees and waterways to calm the senses amidst the hustle and bustle of downtown Surabaya. The city resort anticipates the needs of business and leisure travelers alike with an extensive array of meeting and recreational facilities. Accommodation is a total of 242 contemporary rooms and suites styled with subtle references to Java's rich artistic heritage.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Game room
Squash
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Outdoor pool
Sauna
Restaurant
Swimup bar
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Tennis court
Table tennis
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Indonesian
597Reviews14Q+A48Room tips
Traveller rating
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Most Recent
89joyce wrote a review 8 Jan
109 contributions11 helpful votes
As usual, the hotel is good. I always prefer the corner room. More spacious than others. The breakfast menu must have more variant. I stayed there many times, and the menu is not so different each time.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Homing_Pigeon1 wrote a review Nov 2022
Cuneo, Italy444 contributions215 helpful votes
+1
A pretty, although a little bit dated, hotel. As soon as you enter the building, you realize that it’s a place of elegance. The rooms have that passé style that reveals the age of the dark, old-fashioned furniture. But the beds are comfortable, space is not an issue, the stay is pleasant. The real beauty of this hotel is the inner garden, where you may have your meals, from breakfast to dinner. Breakfast is offering a wide selection of different food. Also tried dinner the first night, buffet style. The local fare was just delicious, and compensated for a really poor level of Japanese food – lukewarm and soggy tempura, hard-meat teppanyaki, almost nonexistent selection of sushi. Really nothing to talk home about. After such a shaky start, luckily I followed the advise of my local colleague, and picked the right dishes of Surabaya food! I would give 5 points to the hotel and its wonderful garden, 3 to the restaurant. It means a 4 points evaluation, which can grow to a 5 if the restaurant either gives up the Japanese section, or radically improves it.
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Date of stay: November 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hans K wrote a review Nov 2022
Zevenhoven, Utrecht, Netherlands82 contributions13 helpful votes
This is a real 5 star hotel resort. The hotel has a very classic atmosphere. Lot off marble and wood. Nice paitings and art relics. The Staff is rediculous well behaved and Nice. The breakfast is european and asian mixend and real good quality.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: The cakes in the bar are splendid. The capuchino bit overpriced for the quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AndreSIndrawan wrote a review Aug 2022
514 contributions39 helpful votes
+1
It's been a while since my last visit to this hotel. I've seen some changes especially on room amenities. My last visit was before pandemic. Room rates now even cheaper after pandemic. I've also seen some changes on breakfast which provided by Arumanis restaurant. The choice of menu was reducing compared to last time I visited. But it's fair if compare to its price we pay to this hotel become more cheaper. I give highly appreciation to all Bumi Surabaya staffs from concierge to housekeeping. Especially I thankful to all front office staffs for their warm welcome and service. They really know how to treat 5 stars hotel guest. Finally I would like to thank to Mr Anjas Purba as Room Director for his great hospitality. Keep it up Bumi..
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rsnsr wrote a review Jun 2022
Surabaya, Indonesia160 contributions66 helpful votes
Still an impressive property with a very unique, but grand lobby. Rooms are very large, with very good city views, especially from the higher floors. But the advanced age is visible, as it is throughout the entire hotel. Food served in the restaurant opened, I experienced to be very local oriented, but satisfyingly tasty. I was disappointed with the service around the club floor booked. The club lounge was closed, the evening cocktails were brought to the room in the shape of a stack of mostly cookies, without drinks. I did not understand, where the double price value compared to a standard room came from. Also, despite our double occupancy booked, we needed to ask for a 2nd towel set. This and some other shortcomings were sorted out promptly and friendly. For those, who want to stay in a grand hotel with a very local touch, this is still an ok choice.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Corner rooms in higher floors may offer the better value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AndrewSantoso wrote a review Apr 2022
Jakarta, Indonesia102 contributions62 helpful votes
+1
Because I arrived late at night, the check-in counter was empty and there was no queue, a 500k deposit was still needed. Given 2 cards and can go directly to the room. I requested a city view bathtub and was approved. This room has advantages and disadvantages. The minus of bahtub city view room is that the TV is not in the middle. The plus side are that the rooms are bigger and the bathtub has natural lighting. Rooms are still well maintained and there is no musty smell at all. All room facilities are still good. The mattress and pillows are also very comfortable to sleep on. They provide electric lights on the workbench due to the small number of sockets. The bathroom has a bathtub, the shower only has a shower head, the closet has a sanitized label. Drinking water is provided 2 with the club brand. Didn't try the facilities at all because it was late and early in the morning leaving for work. For breakfast locations there are indoor and outdoor. The outdoor location is very shady and the air is fresh. In my opinion, from the beginning of the pandemic to 2022, there have been improvements both in variants and in taste, although not significant. Taste is better than 2020 even though it's still far from other 5 stars. I think it's reasonable because the rate offered is also not expensive.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Suhartono H Ngadipawiro wrote a review Mar 2022
Solo, Indonesia1031 contributions25 helpful votes
+1
We stay at 16th floor, warm staff, apply CHSE , and huge/nice room, love bath ub & set up full amenities, water spray as well AC work well, close to Tunjungan Plaza. Break fast time with limited menu veriety and standart taste, fortunetly Mas Angga & Lutfi the restaurant staffs are very warm, help us serving with care. Over all, to whom love travelling with family, it is recommended hotel.
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Date of stay: March 2022Trip type: Travelled with family
Room Tip: Huge parking lot, but need in additional lighting
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Awaludin wrote a review May 2021
7 contributions
+1
my family and I stayed here 1 night the plan wants to relax and chill. and sure enough I got a room on the 17th floor with views of the city of Surabaya, not only from the room, the city view can be enjoyed from the bathtub. the breakfast is also delicious, it feels like it is open in nature because the concept is an outdoor restaurant close to the garden. the service is friendly and satisfying. really fun family vacation.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Agus Salim wrote a review Mar 2021
Jakarta, Indonesia42 contributions10 helpful votes
This is my 2nd time stay here, first time was last year And this year I stay here for 3 night with my colleague, we took 2 rooms, from march 3 - 6 and overall its good Only small things need to be fixed Hot water in bathroom, need to wait around 20 minutes to get the water being hot. This problem same as last year, when i stay here, need to wait around 20 minutes for water to be hot water. Hotel management should be fixed, its really wasting water. That all. Thank you
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aiken Kurniawan wrote a review Dec 2020
Surabaya, Indonesia271 contributions123 helpful votes
The hotel here is quite standard but has a lasting historic in the city history, one of the oldest and quite antique if i had to say for my self, the food is quite good and worth while. Also the location of the hotel in in the center of the city where you can go anywhere quickly from there.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$40 - US$60 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt surabaya, surabaya hyatt regency
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
242
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BUMI SURABAYA CITY RESORT (S̶$̶6̶7̶) S$54: UPDATED 2023 Hotel Reviews, Price Comparison and 1,330 Photos (Java) - Tripadvisor

Frequently Asked Questions about Bumi Surabaya City Resort
Which popular attractions are close to Bumi Surabaya City Resort?
Nearby attractions include Tunjungan Plaza (0.9 km), Bungkul Park (1.0 km), and Monkasel (Submarine Monument) (0.8 km).
What are some of the property amenities at Bumi Surabaya City Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Bumi Surabaya City Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bumi Surabaya City Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Bumi Surabaya City Resort?
Yes, valet parking is available to guests.
What are some restaurants close to Bumi Surabaya City Resort?
Conveniently located restaurants include Makan Kitchen, Seventeen Skyview Resto & Lounge, and Cloud 22 Rooftop Bar.
Are there opportunities to exercise at Bumi Surabaya City Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Bumi Surabaya City Resort have airport transportation?
Yes, Bumi Surabaya City Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bumi Surabaya City Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Bumi Surabaya City Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Bumi Surabaya City Resort?
The staff speaks multiple languages, including English and Indonesian.