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03/09/2017 04/09/2017
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    Verwood Hotel and Serviced Residence

    Jl. Raya Kupang Indah, Surabaya 60139, Indonesia
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$40
    US$35
    SAVE US$5
    US$39
    US$39
    Traveller (91)
    Room & Suite (52)
    Dining (10)
    Overview
    • Excellent12%
    • Very good45%
    • Average31%
    • Poor10%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Verwood Hotel and Serviced Residence
    Deals (66)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Superior Room
      US$40US$35
      View Deal
    • Superior Double Room
      US$39
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    • Superior Double Room
      US$39
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    All 66 deals for this hotel
    • Superior Room
      US$35
      View Deal
    • Superior Double Room
      US$35
      View Deal
    • Superior Double Room
      US$39
      View Deal
    • Superior Double Room
      US$39
      View Deal
    • Superior Double Room (Free parking, Free WiFi)
      US$39
      View Deal
    • Superior Twin Room
      US$39
      View Deal
    • Superior Double Room
      US$39
      View Deal
    • Superior Double Room
      US$39
      View Deal
    • Superior Double Room
      US$39
      View Deal
    • Superior Room
      US$40
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 66
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    Write a Review
    Reviews (173)
    Traveller rating
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    Time of year
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    There are newer reviews for Verwood Hotel and Serviced Residence
    See the most recent reviews

    11 - 15 of 108 reviews

    Reviewed 26 November 2016 via mobile

    Staying 2 nite at this hotel. Service is good, staff is good. Breakfast variety good, coffee nice. Room is big, but need renovation. Specially the bathroom, is already outdated. Yes, it have a bathtub. But the mixer, hand shower need to use a new one.More

    Thank Robertus Cornel... K
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 28 November 2016

    Selamat siang and warm greetings from Somerset Surabaya Hotel & Serviced Residence, Robertus Cornel...K! Thank you for sharing your experience with the Tripadvisor community, we are delighted that you enjoyed our extensive breakfast buffet and spacious accommodation. Our rooms were renovated 2012 - 2013, and...More

    Reviewed 28 October 2016 via mobile

    This hotel by far is one of the hotels with kindest, very helpful staffs. They have slide and small playground for my baby, the room was spacious, the breakfast was quite nice. Although it was an old hotel, I really enjoyed my stay because the...More

    Thank Tea68
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 1 November 2016

    Warm greetings from Somerset Surabaya Hotel & Serviced Residence, Tea68, and thank you so much for your recent stay with us, and for taking the time and effort to share your insights, which were very encouraging. We are so happy that you enjoyed our child-friendly...More

    Reviewed 27 October 2016 via mobile

    Hotel and facility is quite old. The closet is leaking and the bathroom is flooded and quite dirty. I won't return to this place. However the staff is quite nice but overall, I didn't enjoy my stay at all.More

    Thank Kelvin S
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 1 November 2016

    Warm greetings, Kelvin S, and thank you for making Somerset your home away from home in Surabaya. We appreciate our guests' feedback, as this is the basis on which we can identify areas for improvement or consistency. Although Somerset celebrates its 21st birthday this year,...More

    Reviewed 26 October 2016

    The deposit held by the hotel, against my credit card ,is still being held, weeks after checkout!The phone number of SOMERSET HOTEL as given on the website is invalid.The laundry service was a disturbance. Bathroom very small.Can't contact or phone the hotel!More

    Review collected in partnership with this hotel
    Thank daffyk
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 27 October 2016

    Thank you for your stay at Somerset Hotel & Serviced Residence, and for your feedback, daffyk. I am pleased that that you have been contacted via e-mail concerning your credit card with an explanation concerning this matter, and the action taken to rectify it. As...More

    Reviewed 18 October 2016

    I stayed at Somerset Hotel for one night in Double Bed Room for a Business Trip. here is my review ROOM Spacious. even my king bed can easily fit 2 adult and one kid. There is also a sofa and a table. The flat tv...More

    Thank sandycolondam
    Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 20 October 2016

    Warm greetings from Somerset Surabaya, sandycolondam, and thanks so much for your recent stay with us, and for taking the time and effort to share your experience with the Tripadvisor community. It was delightful to read that you enjoyed our spacious rooms, bathtubs (available in...More

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    542 reviews
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    8 reviews
    #99 of 134 hotels in Surabaya
     
    Hotel Equator
    30 reviews
    #100 of 134 hotels in Surabaya
     
    Pavilion Permata Apartment
    1 review
    #80 of 134 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$38 - US$147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Spa Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 467
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Asiatravel.com Holdings, Ctrip TA, Travelocity, Priceline, TripOnline SA, Cancelon, Hotwire, Agoda, Cheap Tickets and HotelQuickly so you can book your Verwood Hotel and Serviced Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Somerset Surabaya Hotel And Serviced Residence ,
    • Somerset Hotel Surabaya ,
    • Verwood Hotel And Serviced Residence Surabaya, Java
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    Traveller (91)
    Room & Suite (52)
    Dining (10)
    Pool & Beach (2)
    Hotel & Grounds (46)
    Bathroom (10)
    Business Centre & Event Rooms (1)
    Nearby
    Hotel Equator
    30 reviews
    1.27 km away
     
    Java Paragon Hotel & Residences
    542 reviews
    1.39 km away
     
    Pavilion Permata Apartment
    1 reviews
    1.45 km away
     
    Hotel Istana Permata Ngesong
    8 reviews
    1.01 km away
     
    Nearby Restaurants
    Ayam Bakar Primarasa Kupang Indah
    127 reviews
    .19 km away
    Ikan Bakar Cianjur (IBC)
    105 reviews
    .48 km away
    Masakan Khas Bu Rudy
    123 reviews
    .25 km away
    X.O. Porridge & Dim Sum
    29 reviews
    .24 km away
    Nearby Attractions
    Surabaya Town Square
    448 reviews
    3.02 km away
    Supermal Pakuwon Indah
    36 reviews
    3.04 km away
    Surabaya's Zoo
    256 reviews
    3.76 km away
    Class 5 Recreational Climbing Center
    20 reviews
    3.30 km away
    Questions & Answers
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    Room Tips
    "If you love smoking ask for smoking room if you don't make sure they don't give you one"
    Read review
    "Dont choose 6th floor, smelly carpet."
    Read review
    "Rooms are noisy near the ground floor. Reception is helpful."
    Read review
    "higher floor will have less noise polution from the highway close to he hotel"
    Read review
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