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Horison Suites Surabaya

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200 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Arklow, Ireland
Reviewed 14 February 2013

This is a non-smoking hotel, We stayed in a Business Suite, room was very clean & recently refurbished, no bath tub, only shower/wet room, lovely rain-shower plus jet shower. We stayed over 2 weeks and were very pleased with our stay. All the staff were very friendly & helpful. The hotel is very centrally located, very convenient with Surabaya Plaza...

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Helpful?
Thank Jentze
Bandung
Reviewed 8 February 2013 via mobile

I stayed there for 3 nights, the location is good because just next plaza surabaya or delta mall. The room I have is big but not much tv channel. I was bit disappointed to stay while pool is under construction. Far away from the beach and surabaya is popular with hot and very humid, without pool I feel regret. Yes...

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Thank Jodhy
Surabaya, Indonesia
Reviewed 30 December 2012

Even I am residing in town but I stayed at hotels sometimes on weekend for a short getaway. The location is just great, Plaza Surabaya (not the best one though) is just few steps away. WTC is across the road too and Grand City Mall (new one) is also within walking distance - if only you dare to walk across...

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Thank Kongco
Jakarta
Reviewed 24 December 2012

This hotel was inseparable with Plaza Surabaya mall, definitely it was inside of a huge integrated complex of mall, hotel and parking lot. Unfortunately, the pool was under renovation during my stay there. In front of the hotel there was a World Trade Center mall which sells various cellular phones and gadget only (similar to ITC Roxy mall in Jakarta)....

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1Thank prastinho
Bangkok
Reviewed 12 December 2012

On first entering this hotel on arrival late at night we thought we had chosen well. We soon found out that appearances,which were nice, were an illusion. Neither my wife nor I could sleep because of a loud humming noise in our seventh floor room. By two a.m. My wife phoned reception to complain, so we were moved to another...

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Thank Hanuman-Haa
Reviewed 6 December 2012

Stay in this hotel several times now. The rooms are clean and nice. Rooms are roomy, nice with small living room. Breakfast was good. The restaurant is famous with its "SUPER SPICY HOT Fried Rice" call Nasi Goreng Jancuk. The name makes me sweat already before trying it.... The downside is the Cellular signal is really bad. At 5th floor...

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Thank S W
Singapore, Singapore
Reviewed 3 December 2012

Hotel is quite impressive upon entrance. However once you entered the room, you found that it is quite old. Room conditions:- 1. Clean 2. Spacious room and toilet 3. Old 4. Slow but free internet connection (NO Wifi in room, only in lobby) Location:- 1. Near to Surabaya Plaza. less than 1 minute walk but if it rains, please get...

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1Thank Joe C
Bekasi, Indonesia
Reviewed 18 November 2012

I've been staying in this hotel three times. Twice for business and once for family holiday. What I like most about this place is the location. It is next to a mid end mall And within walking distance to another mall which is more up market. Also not far from jalan genteng kali where you can get all kinds of...

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Thank Widya S
Bekasi
Reviewed 8 November 2012 via mobile

Plaza Surabaya is located between two shopping mall. Grand city and plaza surabaya mall. The hotel itself is very old, the room is spacious though. I think every room comes with sofa and waiting room. The bathroom is way too old with narrow stairs to get into the bathtub. Which is practically dangerous for old people above the age of...

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Thank Zhar_Aditya
Bandung
Reviewed 29 October 2012

This hotel location is very strategic. There are at least 3 malls around it, and you can reach anywhere almost in a good distance. The room is spacious, very fair in price, since we buy suite room, and get similar price like other standard room in 4 star hotels. They have famous nasi goreng Jancuk, and mostly their food are...

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1Thank Caroline Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Horison Suites Surabaya

Address: Plaza Boulevard Jln. Pemuda 31-37, Surabaya 60271, Indonesia (Formerly Surabaya Suites Hotel/Surabaya Plaza Hotel)
Region: Indonesia > Java > East Java > Surabaya
Price Range: $43 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Horison Suites Surabaya 4*
Number of rooms: 231
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Also Known As:
Horison Suites Surabaya Java
Hotel Style:
#22 Luxury Hotel in Surabaya
#22 Spa Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Horison Suites Surabaya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT appropriate for family with kids due to the free to smoke everywhere policy of the hotel.”
 of 5 bubbles indrakarijanto, 19 Dec 2016 | Read review
“Good Ambience”
 of 5 bubbles 840mahendrad, 16 Sep 2016 | Read review
“Select upper floor with window”
 of 5 bubbles Dilshadul, 8 Jul 2016 | Read review
“The room in the central city side, especially the junior room in the corner is larger and sunny.”
  • The facilities in the room
  • The twin bedroom
 of 5 bubbles sangn2015, 21 Apr 2016 | Read review
“I preferred rooms in upper story.”
 of 5 bubbles aaniis, 2 Sep 2015 | Read review
5 of 5