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Midtown Hotel

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Midtown Hotel
Midtown Hotel
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338 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Surabaya, Indonesia
Reviewed 2 weeks ago

I thinking the Hotel ia bertemu comfortable n cozy,maybe next time I stay in here again n I want to promote this hotel to my friend n my partnership,good job to All staf n manajemen,God bless All n thanks you

Review collected in partnership with this hotel
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Helpful?
Thank ardhi0204
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr Ardhi0204 Greetings from Midtown Hotel Surabaya Thank you for taking the time to share your experience while stay at Midtown Hotel We are delighted to know how much you've enjoyed our services and facility. We look forward to welcome you back soon! and thanks for your Support to Promote our Hotel for your friends or Family. Regards, Donny...

Reviewed 3 weeks ago via mobile

Midtown is not a fancy hotel but it is located in prime area. I mean is really close to everywhere. Sleeping quality is not so fine as the wall is super thin, you can hear another guest chat or even fight at night. I don't know if this can be resolved but it is clearly an issue.

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Helpful?
Thank Francisca K
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mrs Francisca K Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya Apologize us for inconvenience , we do hope that you will return and allow us to welcoming you back to Midtown...

Gold Coast, Australia
Reviewed 4 weeks ago

Very friendly and helpful staff , the room is nice decor for 3 star hotel. Breakfast is average need more selection specially bread as I only found white bread need at least white and brown . Very close to big mall

Review collected in partnership with this hotel
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Helpful?
Thank abielavis
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr Abiealavis Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We have take a noted for your feedback related Breakfast items to be our concern. and an immediate action will be taken. We looking forward to welcoming again to stay with Midtown Hotel. for best rate promotion...

Jakarta, Indonesia
Reviewed 4 weeks ago

need more excellent service..... and also upgrade the facility..... room goods for business and for family trip... and easy access to other place and easy to find local food near hotel area, for me.. this hotel are good enough to stay and very recommended....

Review collected in partnership with this hotel
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Helpful?
Thank Budi A
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr Budi_Xie Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for best rate promotion please visit our website midtown.id...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Mid town hotel 3 star hotel, clean, nice bed room, nice view. Please upgrade wifi, facilities like umbrella must get ready and please make sure umbrella can use. Toilet lobby clean. Lobby also nice. Mid town best hotel

Review collected in partnership with this hotel
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Helpful?
Thank Amirul I
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr Amirul L Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities, Thank you for feedback has been noted for management improvement. We looking forward to welcoming again to stay with...

Reviewed 3 January 2017

we were here on family holiday for 2 nights, stayed at Marvelous suite. the room ambience was great, unfortunately no hair dryer available and the hotel did not have additional electronic sockets. But overall service was good, and the hotel crew did marvelous job. Will definitely come back here.

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Helpful?
Thank Inge S
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mrs Inge S Warm Greetings from Midtown Hotel Surabaya Thank you for taking time to share your experience during recent stay with us. We are very happy to read your positive feedback , apologize us for hair dryer facilities currently we're provide for request only. Once again thank you and we looking forward to welcoming back soon!! Regards, Donny...

lumajang
Reviewed 28 December 2016

I love Midtown because this hotel location in strategic area, city center. Near with major shopping mall and any atrractive area. Their room so clean n cozy and helpfull staff. Recommended for solo traveller, business, or family vacation.

Review collected in partnership with this hotel
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Helpful?
Thank sidhartaindargo
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr sidhartaindargo Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. We do hope that you will return and allow us to welcoming you back to Midtown Hotel Surabaya. Regards, Donny Manuarva General...

Sorong, Papua, Indonesia
Reviewed 17 December 2016 via mobile

Been here for about 3 nights for a business trip. The price were great. The most important is, it's very reachable. The room very large, the breakfast also nice. But, if you awake at about 9.30 and need some breakfast, that's gonna be disappointing. Because they almost finished they restaurant at that time.

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Helpful?
Thank Yosua H
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr. Yosua H Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. Apologize us for the unexpected nature experience regarding breakfast time due to our operational time for breakfast closed at...

West Java, Indonesia
Reviewed 7 December 2016

Small hotel with a great ambience. Good location. Nice staff. I get the room with nice city view esp in the night. The one should be change is the vitrage in the room. It was very old. Bed are comfort. They changed the linen every day.

Review collected in partnership with this hotel
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Helpful?
Thank deedee557
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr/s Deedee557 Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities and we have take a noted your feedback regarding the vitrage in the room and its become our concern and...

Singapore, Singapore
Reviewed 30 November 2016

I recommend Midtown Hotel Surabaya if you are looking for a value-for-money stay in Surabaya. It's quite central to everything. I take Uber and it costs me $1 to go to Tunjungan Plaza (the city's biggest mall). The hotel has decent amenities. Pillow is King Koil's, nice and firm (I know this is subjective). For the kind of price you...

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Helpful?
Thank AntonWidodo
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Mr Anton & Family Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. We do hope that you will return and allow us to welcoming you back to Midtown Hotel Surabaya.and If you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Midtown Hotel

Address: Jln. Basuki Rachmad 76, Surabaya 60262, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $41 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Midtown Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Midtown Hotel Surabaya, Java
Hotel Style:
#13 Business Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Midtown Hotel staff and other travellers.
2 questions
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Questions? Get answers from Midtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Marvelous suites are recommended”
 of 5 bubbles , 2 Jan 2017 | Read review
“We stayed at Splendid, 1808 (their highest floor: 18th). Pretty good.”
  • Basic but good enough
  • The view from Splendid #1808
  • Splendid Room #1808
  • Stable hot water, but hardly any place to put your own soap, etc
  • The bathroom's amenities
 of 5 bubbles AntonWidodo, 30 Nov 2016 | Read review
“the higher the floor the better”
 of 5 bubbles nencip, 28 Nov 2016 | Read review
“not sure about this”
 of 5 bubbles bettyendahwarni, 20 Nov 2016 | Read review
“Best ask to inspect them if possible”
 of 5 bubbles 557barbaraj, 21 Sep 2016 | Read review
5 of 5