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Midtown Hotel

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Midtown Hotel
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333 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Bandung, Indonesia
Reviewed 11 October 2016

Located near the largest mall in Surabaya, also conveniently near fast food joints and restaurant makes it easy to look for food. (Be careful if you travel on foot near the TP vicinity though, thieves in motorcycle are ready to snatch your purse or phone - though this is not the fault of the hotel, just a word of caution)...

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Helpful?
Thank Erwin D
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Mr Erwin383 Greetings from Midtown Hotel Surabaya Thank you for trust and choosing our Hotel for your accomodation during your stay at Surabaya. We are very honored to serve you as bussines traveller and we are delighted to know that you enjoy and satisfied with our service and all fasilities. We do hope that you will return and allow...

Kuala Lumpur, Malaysia
Reviewed 11 October 2016

It was a nice hotel. Clean and friendly staff but the room did not have a fridge so I couldn't buy any cold drinks during this hot day. And the fire alarm went off few times while I was there and no one came to notify us anything so it was quite unnerving.

Review collected in partnership with this hotel
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Helpful?
Thank mabelmadden
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Mrs. Mabelmadden Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. Apologize us for the unexpected nature experience. may be our team miss to notice all guest in house for fire alarm trial...

Indonesia
Reviewed 10 October 2016

Midtown hotel typically 3 star hotel placed at the center of city. Small at the front, small park area and narrow lobby/receptionist desk. But after you walk through the alley you will find wide hotel restaurant. The room is good, relatively new but nothing special. Breakfast include, with regular menu. And the price is good considering the location not far...

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Helpful?
Thank Erywibowo
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Ery Wibowo Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. We do hope that you will return and allow us to welcoming you back to Midtown Hotel Surabaya. Regards, Donny Manuarva General...

Reviewed 30 September 2016

For me, this is how supposed to be a 3 star hotel should be. Great service. Great room. Great breakfast. Near Tunjungan Plaza and other place ( near KFC, McD, food street, Taman Apsari, Grand City Mall, Plaza Surabaya and any other attraction places ).

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Helpful?
Thank Njosh B
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear mr Njosh B Greetings from Midtown Hotel Surabaya. Thank your for stay with us and give 5* we really appreciate. We looking forward to welcoming you again back to Surabaya City, Best Regards, Donny Manuarva General Manager

Reviewed 25 September 2016 via mobile

I checked in on 26 September. Before I book this hotel actually I was worry because I read some bad reviews about it. Rooms are smelly bed sheets are dirty, ac is making sound etc.(and yes ac is making sound even when it is close) But after I checked in (I booked marvelous suite room) room was quite nice. Yes...

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Helpful?
Thank Umut İ
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Value Umut I Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel. We are delighted to know that you enjoy and satisfied with our room and all fasilities and that's beyond from your expectation based on previously review was mention. Thank you for your feedback regarding front desk...

Carrum Downs, Australia
Reviewed 22 September 2016

The hotel is in an ideal location in Surabaya not far from a large shopping centre, food court and several supermarkets. The staff are friendly, helpful and keen to assist and the hotel has a great breakfast spread. The issues are related to the room - although large and well appointed the towels etc and tread bare, the shower has...

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Helpful?
Thank Barbara J
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Barbara Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. Your feedback is most valuable to us and we will continue to strive in further improving the standard of our services offered to...

Reviewed 17 September 2016 via mobile

Amazing hotel with the good services : the price is good when they give us a super discount for 2nights. The perfume super nice,,,, i give 10 from 10 😬😘 The hotel in the center of aurabaya city so it would be easy for you to go anywhere with uber or taxi. Happy holiday Thx Midtown

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Helpful?
Thank Renando P
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Value Guest Renando. Warmest Greetings from Midtown Hotel Surabaya Thank you so much for taking time to review our hotel and post to tripadvisor We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We're really appreciate for 5 star given to Midtown Hotel. Once again thank you for positive feedback and...

Jakarta, Indonesia
Reviewed 14 September 2016

Midtoen hotel is located along Jl. Basuki Rachmad and very accessible and strategic if you are within the center of the city. Its close proximity to Tunjungan Plaza is a plus factor. The rooms are clean and comfortable. The staff are warm and friendly. Price is reasonable. I will definitely come back and recommend this hotel to friends and associates.

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Helpful?
Thank Maricel515
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Value Guest Maricel Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for best rate promotion please visit our website...

singapore
Reviewed 12 September 2016

The proximity to tunjungan plaza was a plus point. The room was clean and service was excellent. The staff was polite and helpful. However, I found the hotel lacking in basic amenities such as hangers, hair dryer and mug for brushing teeth. There wasn't shower gel too, just bars of soap. Hope the above mentioned can be improved upon!

Review collected in partnership with this hotel
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Thank Tohleeching
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Tohleeching Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. Thank you for review your feedback is most valuable to us and we will continue to strive in further improving the standard of...

Singapore, Singapore
Reviewed 7 September 2016

Comfortable, well-equipped room and affordable. The room is very clean and spacious. Hotel staff is very helpful and polite. Hotel is strategically located near to a mega shopping mall (Tunjungan Plaza). Hence food and entertainment are readily accessible. Will definitely recommend this hotel to friends

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Helpful?
Thank Ktan88
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Value Guest Ktan88 Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel and for 5 star Really appreciate it. We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Midtown Hotel

Address: Jln. Basuki Rachmad 76, Surabaya 60262, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $41 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Midtown Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Midtown Hotel Surabaya, Java
Hotel Style:
#13 Business Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Midtown Hotel staff and other travellers.
2 questions
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Questions? Get answers from Midtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Marvelous suites are recommended”
 of 5 bubbles , 2 Jan 2017 | Read review
“We stayed at Splendid, 1808 (their highest floor: 18th). Pretty good.”
  • Basic but good enough
  • The view from Splendid #1808
  • Splendid Room #1808
  • Stable hot water, but hardly any place to put your own soap, etc
  • The bathroom's amenities
 of 5 bubbles AntonWidodo, 30 Nov 2016 | Read review
“the higher the floor the better”
 of 5 bubbles nencip, 28 Nov 2016 | Read review
“not sure about this”
 of 5 bubbles bettyendahwarni, 20 Nov 2016 | Read review
“Best ask to inspect them if possible”
 of 5 bubbles 557barbaraj, 21 Sep 2016 | Read review
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