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Midtown Hotel

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327 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Carrum Downs, Australia
Reviewed 22 September 2016

The hotel is in an ideal location in Surabaya not far from a large shopping centre, food court and several supermarkets. The staff are friendly, helpful and keen to assist and the hotel has a great breakfast spread. The issues are related to the room - although large and well appointed the towels etc and tread bare, the shower has...

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Helpful?
Thank Barbara J
Midtown Indones... H, Manajer Umum at Midtown Hotel, responded to this review

Dear Barbara Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. Your feedback is most valuable to us and we will continue to strive in further improving the standard of our services offered to...

Reviewed 17 September 2016 via mobile

Amazing hotel with the good services : the price is good when they give us a super discount for 2nights. The perfume super nice,,,, i give 10 from 10 😬😘 The hotel in the center of aurabaya city so it would be easy for you to go anywhere with uber or taxi. Happy holiday Thx Midtown

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Helpful?
Thank Renando P
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Value Guest Renando. Warmest Greetings from Midtown Hotel Surabaya Thank you so much for taking time to review our hotel and post to tripadvisor We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We're really appreciate for 5 star given to Midtown Hotel. Once again thank you for positive feedback and...

Jakarta, Indonesia
Reviewed 14 September 2016

Midtoen hotel is located along Jl. Basuki Rachmad and very accessible and strategic if you are within the center of the city. Its close proximity to Tunjungan Plaza is a plus factor. The rooms are clean and comfortable. The staff are warm and friendly. Price is reasonable. I will definitely come back and recommend this hotel to friends and associates.

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Helpful?
Thank Maricel515
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Value Guest Maricel Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for best rate promotion please visit our website...

singapore
Reviewed 12 September 2016

The proximity to tunjungan plaza was a plus point. The room was clean and service was excellent. The staff was polite and helpful. However, I found the hotel lacking in basic amenities such as hangers, hair dryer and mug for brushing teeth. There wasn't shower gel too, just bars of soap. Hope the above mentioned can be improved upon!

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Helpful?
Thank Tohleeching
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Tohleeching Warm Greetings from Midtown Hotel. Thank you for taking time to share your experience and post to Tripadvisor. We are very happy to read your details review pertaining your recent stay at Midtown Hotel Surabaya. Thank you for review your feedback is most valuable to us and we will continue to strive in further improving the standard of...

Singapore, Singapore
Reviewed 7 September 2016

Comfortable, well-equipped room and affordable. The room is very clean and spacious. Hotel staff is very helpful and polite. Hotel is strategically located near to a mega shopping mall (Tunjungan Plaza). Hence food and entertainment are readily accessible. Will definitely recommend this hotel to friends

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Helpful?
Thank Ktan88
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Value Guest Ktan88 Greetings from Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel and for 5 star Really appreciate it. We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for...

Yogyakarta, Indonesia
Reviewed 3 September 2016

the breakfast is good enough.. banyak pilihan, the room is clean, wifi..good, near to tunjungan plaza by walking. the staff is friendly,they explain everything if you asking. so far i like this hotel..comfortable

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Helpful?
Thank norlia_handayani
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Norlia_Handayani Greetings from Midtown Hotel Surabaya Thank you so much for sharing experience during recent stay at our hotel We are happy to know that you spent a pleasant stay with us We looking forward to welcoming you again back to Surabaya City. Best Regards, Donny Manuarva, General Manager.

Greater Adelaide, Australia
Reviewed 29 August 2016

Was once a good hotel. Rooms and decor 1980s. Appeals to Muslim middle class. Located close to the city. Good security and attentive and courteous staff. In room wifi a shocker and very unstable. Breakfast quite good but mainly for Indonesians. Close to major road and noisy- Saturday and Sunday nights I was there, the road was like a Grand...

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Helpful?
Thank kmw718
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Kmw718 Warmest Greetings From Midtown Hotel Surabaya. Thank you for taking time to share review about your recent stay experience to tripadvisor and it is a pleasure for us to know your concern on the Wifi Signal Your valuable feedback is well noted and it has been submit to departments concerned and the management for improvement. Once again thank...

Jakarta, Indonesia
Reviewed 25 August 2016

Location at the center of Surabaya city, we can see the nice view of Surabaya at night, especially if staying at 15th floor above. Many good transportation make you easily go everywhere around Surabaya. There is a very good service of spa when I order for reflexy massage, so enjoyable and interesting.

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1Thank Gayatri A
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Gayatri A Warmest Greeting from Midtown Hotel Surabaya, Thank you very much for spending time to let us know your stay experience in Midtown Hotel Surabaya and we are pleased to know that you loved the view, and massage service We are looking forward to welcome you back for stay on 18th floor , and you can see Suramadu...

Reviewed 23 August 2016

Room very small, almost no space to walk. Breakfast taste plain, high price if you don't stay here. Location was great as it is at main street. Parking lot was limited. But if you solo traveller, maybe this hotel will suit you.

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Helpful?
Thank Retnanindya
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Retnanindya Warmest Greetings From Midtown Hotel Surabaya. Thank you for taking time to share review about your recent stay experience to tripadvisor and it is a pleasure for us to know your concern on the Breakfast taste. Your valuable feedback is well noted and it has been submit to departments concerned and the management for improvement process. for your...

Singapore, Singapore
Reviewed 10 August 2016 via mobile

A 18 storey hotel which is set by the Main Street with small narrow entrance. Easy well lit abt 6mins walk on the Street in front of hotel will lead you to Tunjungan plaza. No pool nor gym but security is good. Staff are seen at the main entrance and lift is accessible by room key. There's also in room...

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Helpful?
Thank Ivy266
Midtown Indones... H, General Manager at Midtown Hotel, responded to this review

Dear Ivy266, Warmest greetings from Midtown Hotel Surabaya, We are delighted to know that you enjoy and satisfied during your stay Midtown Hotel Surabaya is a stylish 3-star hotel strategically situated within Surabaya’s Central Business District, providing our guests convenient access to shopping centers, tourist attractions, train stations, government institutions, and entertainment options. Thank you for taking time to share...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Midtown Hotel

Address: Jln. Basuki Rachmad 76, Surabaya 60262, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $40 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Midtown Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Midtown Hotel Surabaya, Java
Hotel Style:
#13 Business Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Midtown Hotel staff and other travellers.
2 questions
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Questions? Get answers from Midtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed at Splendid, 1808 (their highest floor: 18th). Pretty good.”
  • Basic but good enough
  • The view from Splendid #1808
  • Splendid Room #1808
  • Stable hot water, but hardly any place to put your own soap, etc
  • The bathroom's amenities
 of 5 bubbles AntonWidodo, 30 Nov 2016 | Read review
“the higher the floor the better”
 of 5 bubbles nencip, 28 Nov 2016 | Read review
“not sure about this”
 of 5 bubbles bettyendahwarni, 20 Nov 2016 | Read review
“Best ask to inspect them if possible”
 of 5 bubbles 557barbaraj, 21 Sep 2016 | Read review
“Choose rooms from the 5th floor and above, have less noise from cars driving past the main road.”
 of 5 bubbles Maricel515, 13 Sep 2016 | Read review
5 of 5
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