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Jl. Dr Soetomo 79-81 DR. Soetomo Kecamatan Tegalsari, Surabaya 60264 Indonesia
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Traveller (724)
Room & Suite (185)
Dining (59)

About

#36 of 496 hotels in Surabaya
Location
Cleanliness
Service
Value
Warm Hello from Surabaya! REGANTRIS Hotel Surabaya - located in the downtown of Surabaya, in the Darmo area, and you can go 360 around the city in about 30 minutes. We are young, Energetic and Fun souls. Established in 2020, we are part of Royal Singosari Management, who embrace the soul of Indonesian culture in a contemporary way. We have 100 rooms (room type : S Room, M Room & L Room), we are you home away from home with a warm hello to welcome you! And if you are looking for a place to have your start up business meeting, we have meeting rooms that can accommodate 100 people. We are here just for you, since Regantris is Totally You!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Airport transportation
Meeting rooms
Massage
24-hour security
Valet parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Car hire
Taxi service
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English, Indonesian
797Reviews7Q+A51Room tips
Traveller rating
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Alwi L wrote a review Nov 2022
Gili Trawangan, Indonesia11 contributions3 helpful votes
Last visit mid of this years Look more fresh and perfect arrangement after switching front office and kitchen. Good resto and look more nice and attractive decoration Good smoking area with little bit of plantation hide us from main road Smoking are sweet able for Nongki with friends and college Room and public area neat still keep good maintain FOOD was excellent Nice of Rawon and cap cai seafood . Warm welcoming staff Meeting room space realy good for MICE and recomanded venue and value Recommended and i will be back
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kompas H wrote a review Aug 2022
1 contribution
Nice Hotel, friendly staff, cozy room, I was stay at M Room, it was large enough and clean. I enjoyed stay here. My favorite food is Pizza. it's very tasty. Next trip will be back to Regantris Hotel. Thank You Regantris ^_^Recommended.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alwi L wrote a review Jun 2022
Gili Trawangan, Indonesia11 contributions3 helpful votes
Strategy place in middle town in surabaya after renovation look very large space either for reception and Resto NEAT hotel with warm welcome staff Food are Good with nice presentations and taste was Yummi.. price adapted with my pocket😅👌 I will be back
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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exander02 wrote a review Jun 2022
Bekasi, Indonesia275 contributions42 helpful votes
+1
Formerly known as Artotel Surabaya, the Regantris hotel is located athe heart of Surabaya which really give a great connectivity. During my stays, the hotel still under a renovation, I think to cjange the image from Artotel into Regantris hotel. The lobby it self is pretty cramped for reception area and restaurant. Hopefully it will become better after the renovation is finished. The check in here is great, quite fast and seamless. The room itself still maintain the Artotel esthetics with its mjnimalism and graphic wallpaper. The room feels nice and edgy. Cleanliness is perfect and electronics works great too. Improvement could be made for showers since the hot water supply is not steady and the water pressure is kinda low. The service is good and the staff really helpful.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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poly_only wrote a review Jan 2020
Seminyak, Indonesia119 contributions58 helpful votes
always love staying in this hotel...this trip is my 3rd visit with them..excellent location and close to surabaya business and shopping district. always love the hotel ambience and the service given by the staff..
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from tari89, General Manager at Regantris Hotel Surabaya
Responded 26 Jan 2020
Dear Mr./Ms. poly_only Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We HeART You, Eggy Rigata Hotel Manager ARTOTEL Surabaya "EARTH without ART is just" EH ''
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tya A wrote a review Dec 2019
Jakarta, Indonesia121 contributions21 helpful votes
I visited this hotel for four nights stay. I got the room on the fourth floor since only this floor that accommodate smoking room. The room was not same like the pictures in their website. A lil bit too “standard and old”. The services was good they have friendly employees. Unfortunately found some ants in the room and I didn’t know where it came from. The hotel located in the center of surabaya, so it’s easy for mobilizing. It also have 24 hours cafe downstairs that serve food and alcohol.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from tari89, General Manager at Regantris Hotel Surabaya
Responded 2 Jan 2020
Hello Ms. tyaandre Thank you for the 4 stars rating! We feel glad to have it. We do apologize if our services fell short of your expectations. We do hope you will still entrust us as your place to stay when you're in town. See you around... We HeART You, Eggy Rigata Hotel Manager ARTOTEL Surabaya "EARTH without ART is just" EH ''
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VivianRivka wrote a review Oct 2019
1 contribution
what I love is the people who treat you as a family never had this kind of service before i check in for business trip exhausted n looking for a chance to get in the room quite early i came at 11 am i didnt expect to have the room since I was reading the check in rules that, like all hotels does, we could only check in at 2Pm so when I did the registration process i ask to The lady that help me check in (if i’m not wrong her Name is Ms. Rere) is it possible to have the room like right now? and she said actually our check in time is on 2 PM but let me talk to the our staff. and after 5 minutes waiting she give key! wow ! this hotel is really cool!
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Trek14062183352, General Manager at Regantris Hotel Surabaya
Responded 7 Nov 2019
Dear Ms. VivianRivka Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We HeART You, Eggy Rigata Hotel Manager ARTOTEL Surabaya "EARTH without ART is just" EH ''
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
blossom495 wrote a review Oct 2019
Jakarta, Indonesia33 contributions22 helpful votes
Perfection doesn’t exist, and Artotel Surabaya is no exception. I booked their Studio 25 room for a one night stopover with my family. I had somewhat high expectations, especially for a 3-star hotel. But I forgot what it was - a 3 star hotel. It is just average, though by no means disappointing. I just didn’t find anything that was worth a glowing opinion about. I have no complaints about its facilities, but what struck me was the fact that there was no lock in the bathroom door. I didn’t understand why (and I didn’t bother asking).. maybe because it doubled as a mirror sliding door? I thought it was a clever use of space, until I found the lack of security in the bathroom. Another thing was the cleanliness. When I first came into the room after checking in, the floor felt dirty under my feet. Like it was last cleaned a day previously. I don’t know what the housekeeping procedures are like in hotels, but if you know a guest is coming in, surely you should ensure it’s spotless? I decided to ignore it because I was staying only one night, but if I had been planning to stay longer I would’ve asked them to sweep and mop the floor again. Thankfully I left on a high note, because of its breakfast. I had the traditional food and I think it was some of the best Indonesian food options I’ve had, for a hotel of the same class. Would I stay here again? Maybe not, but I wouldn’t mind trying their lunch or dinner menu, with the hope that it’s at least as good as their breakfast.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Trek14062183352, General Manager at Regantris Hotel Surabaya
Responded 22 Oct 2019
Dear Mr./Ms. blossom495 Firstly, we would like to thank you for sharing your review of ARTOTEL Surabaya. We are deeply sorry for any inconveniences that happened on your last stay. We will take note of what happened so it will be taken care of and won't be repeated in the future. We do hope you will still stay with us whenever you visit the city. We HeART You, Eggy Rigata Hotel Manager ARTOTEL SURABAYA "EARTH without ART is just 'EH' "
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kim H wrote a review Sep 2019
9 contributions
Nice and clean. And very helpful personal. The air conditioner malfunctioned and we were given a new room right away. Good breakfast buffet! There was some vegan options at the buffet. Nice interior in the lobby.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Trek14062183352, General Manager at Regantris Hotel Surabaya
Responded 30 Sep 2019
Dear Mr./Ms. Kim-Hotvedt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, we do apologized for the inconvinience regarding the AIR-Con, and will make sure it won't happen again on your next stay. and hope to see you again very soon. We HeART You, Eggy Rigata Hotel Manager ARTOTEL SURABAYA "EARTH without ART is just 'EH' "
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vishal W wrote a review Sep 2019
43 contributions8 helpful votes
I stayed at the Artotel only for one night but enough time to check out the place in terms of the interesting murals / artefacts that were on display. I quite like their style and while it is premium, it has a very distinctive look to it and hence, stands out from the crowd in a good way.
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Date of stay: August 2019
Rooms
Cleanliness
Service
Room Tip: Avoid a room which has the view of the nearby signal - there's a mosque nearby so the azaan /...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Trek14062183352, General Manager at Regantris Hotel Surabaya
Responded 16 Sep 2019
Hello there, Mr Vichal W! Thank you for sharing your experience. We are glad to know that you enjoyed your time staying at ARTOTEL Surabaya. We hope we can make it a full score staying experience on your next visit. See you again! We HeART You, Eggy Rigata Hotel Manager ARTOTEL SURABAYA "EARTH without ART is just 'EH' "
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$18 - US$23 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Artotel Surabaya
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
100
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REGANTRIS HOTEL SURABAYA: UPDATED 2022 Reviews, Price Comparison and 735 Photos (Java) - Tripadvisor

Frequently Asked Questions about Regantris Hotel Surabaya
Which popular attractions are close to Regantris Hotel Surabaya?
Nearby attractions include Bungkul Park (0.8 km), Monumen Perjuangan POLRI (0.8 km), and Ereveld Kembang Kuning (1.0 km).
What are some of the property amenities at Regantris Hotel Surabaya?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Regantris Hotel Surabaya?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Regantris Hotel Surabaya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Regantris Hotel Surabaya?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Regantris Hotel Surabaya?
Conveniently located restaurants include Ayam Bakar Primarasa Dr. Soetomo, Carpentier Kitchen, and Carl's Jr Raya Darmo.
Does Regantris Hotel Surabaya have airport transportation?
Yes, Regantris Hotel Surabaya offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Regantris Hotel Surabaya located near the city centre?
Yes, it is 0.1 km away from the centre of Surabaya.
Are any cleaning services offered at Regantris Hotel Surabaya?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Regantris Hotel Surabaya?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Regantris Hotel Surabaya?
Many travellers enjoy visiting Ex. De Javasche Bank Soerabaia (5.4 km), Balai Pemuda (2.5 km), and Klenteng Hong Tiek Hian (5.4 km).