Last visit mid of this years Look more fresh and perfect arrangement after switching front office and kitchen. Good resto and look more nice and attractive decoration Good smoking area with little bit of plantation hide us from main road Smoking are sweet able for Nongki with friends and college Room and public area neat still keep good maintain FOOD was excellent Nice of Rawon and cap cai seafood . Warm welcoming staff Meeting room space realy good for MICE and recomanded venue and value Recommended and i will be back
Nice Hotel, friendly staff, cozy room, I was stay at M Room, it was large enough and clean. I enjoyed stay here. My favorite food is Pizza. it's very tasty. Next trip will be back to Regantris Hotel. Thank You Regantris ^_^Recommended.
Strategy place in middle town in surabaya after renovation look very large space either for reception and Resto NEAT hotel with warm welcome staff Food are Good with nice presentations and taste was Yummi.. price adapted with my pocket😅👌 I will be back
Formerly known as Artotel Surabaya, the Regantris hotel is located athe heart of Surabaya which really give a great connectivity. During my stays, the hotel still under a renovation, I think to cjange the image from Artotel into Regantris hotel. The lobby it self is pretty cramped for reception area and restaurant. Hopefully it will become better after the renovation is finished. The check in here is great, quite fast and seamless. The room itself still maintain the Artotel esthetics with its mjnimalism and graphic wallpaper. The room feels nice and edgy. Cleanliness is perfect and electronics works great too. Improvement could be made for showers since the hot water supply is not steady and the water pressure is kinda low. The service is good and the staff really helpful.
always love staying in this hotel...this trip is my 3rd visit with them..excellent location and close to surabaya business and shopping district. always love the hotel ambience and the service given by the staff..
I visited this hotel for four nights stay. I got the room on the fourth floor since only this floor that accommodate smoking room. The room was not same like the pictures in their website. A lil bit too “standard and old”. The services was good they have friendly employees. Unfortunately found some ants in the room and I didn’t know where it came from. The hotel located in the center of surabaya, so it’s easy for mobilizing. It also have 24 hours cafe downstairs that serve food and alcohol.
what I love is the people who treat you as a family never had this kind of service before i check in for business trip exhausted n looking for a chance to get in the room quite early i came at 11 am i didnt expect to have the room since I was reading the check in rules that, like all hotels does, we could only check in at 2Pm so when I did the registration process i ask to The lady that help me check in (if i’m not wrong her Name is Ms. Rere) is it possible to have the room like right now? and she said actually our check in time is on 2 PM but let me talk to the our staff. and after 5 minutes waiting she give key! wow ! this hotel is really cool!
Perfection doesn’t exist, and Artotel Surabaya is no exception. I booked their Studio 25 room for a one night stopover with my family. I had somewhat high expectations, especially for a 3-star hotel. But I forgot what it was - a 3 star hotel. It is just average, though by no means disappointing. I just didn’t find anything that was worth a glowing opinion about. I have no complaints about its facilities, but what struck me was the fact that there was no lock in the bathroom door. I didn’t understand why (and I didn’t bother asking).. maybe because it doubled as a mirror sliding door? I thought it was a clever use of space, until I found the lack of security in the bathroom. Another thing was the cleanliness. When I first came into the room after checking in, the floor felt dirty under my feet. Like it was last cleaned a day previously. I don’t know what the housekeeping procedures are like in hotels, but if you know a guest is coming in, surely you should ensure it’s spotless? I decided to ignore it because I was staying only one night, but if I had been planning to stay longer I would’ve asked them to sweep and mop the floor again. Thankfully I left on a high note, because of its breakfast. I had the traditional food and I think it was some of the best Indonesian food options I’ve had, for a hotel of the same class. Would I stay here again? Maybe not, but I wouldn’t mind trying their lunch or dinner menu, with the hope that it’s at least as good as their breakfast.…
Nice and clean. And very helpful personal. The air conditioner malfunctioned and we were given a new room right away. Good breakfast buffet! There was some vegan options at the buffet. Nice interior in the lobby.
I stayed at the Artotel only for one night but enough time to check out the place in terms of the interesting murals / artefacts that were on display. I quite like their style and while it is premium, it has a very distinctive look to it and hence, stands out from the crowd in a good way.