This hotel are so amazing, its have strategis location, beautiful swimming pool and friendly staff, so love in this hotel, i Will be back here with my family. Thankyouu hope you all full off blassing 😍
Excellent service and staff member room clean And for sure when visit surabaya stat at mercure mirama is best location in midle city of surabaya and Very recomended Breakfat was a lof of choises and very testy espcially local food Special thank to pak Yono always warm welcome and Resti
All of my family very comfortable to stay here, thankyou for all reception lusi resti moi that make ky stay running well, we continue our trip to bali for three days. Hope will meet you all again when i stay at mercure mirama one day
Room good, foods also good Bathroom good, toilet clean and good Meeting room also good Easy access Restaurant area also good Lots of meeting room which Can accommodate many people from several companies to have training in same day
Overall good experience. Wide variety of food at breakfast, and they are delicious. Nice room. But the jet shower is rather hard blow. AC is good. Location is strategic in the city. Staff are helpful and kind.
thank you to all the staff at this hotel,,, to sir iwan thank you for bringing my things,,, very amazed because you care about me, for fara thank you for helping my check-in process and the mini cake which is very sweet and delicious. I really like
Really good place to stay in surabaya, spent one night and everything from rooms, meeting room, front desk and breakfast were really good, will stay here again on my next trip visit surabaya, thanyou so much mrs resti for your kindness and your help, see you next time. This location is the best place to stay. Thank you ms resti see you again
Alhamdulillah, l feel happy and enjoy selama menginap di hotel ini (kamar 834). Atmosphere kamarnya sangat sejuk dan nyaman. Fasilitasnya berciri khas Jawi, so l like it very much. I hope someday l can back here again and enjoy my time with my family.
I've stay for 4 nights in Surabaya. It was an awesome stay. t. Staffs were so polite and well mannered, breakfast menu were so tasty, my favorite was sausage & fish fillet, yummy! WiFi was also fast enough to browse the internet. Don't hesitate if you're facing an issue, i'm sure they're willing to help your issue. I used to spend my night time in the coffee bar, loved that place and the staff. Thank you for the little chit chat, really appreciated. Hopefully, i'll have more choices from the menu in the next time i visit. Definitely will come back.
Room was very clean, swimming pool was fun, staffs were very helpful / considerate & special thank you for mrs. Resti as a GRO and also located near in the heart of the city, so it's easy to get anything you need nearby.
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