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    Mercure Surabaya

    801 reviews
    #30 of 152 Hotels in Surabaya
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    Jl. Darmo 68-78, Surabaya 60264, Indonesia
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$41
    US$37
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    MercureUS$37
    Agoda.comUS$37
    TripAdvisorUS$37
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    PricelineUS$41
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    US$37
    Mercure
    US$37
    Agoda.com
    US$37
    TripAdvisor
    US$37
    Expedia.com
    Travelocity
    Priceline
    US$41
    Hotels.com
    US$37
    Orbitz.com
    US$37
    Hotwire.com
    US$37
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    Full view
    View all photos (476)476
    Traveller (345)
    Room & Suite (105)
    Dining (88)
    About
    4.0
    Very good
    800 reviews
    Location
    Cleanliness
    Service
    Value
    Conveniently situated on the main route through Surabaya, next to consulate and government offices as well as tourist attractions such as the Tugu Pahlawan heroes monument and the Zoo. Ideal for business and leisure travel, boasting easy access to Gubeng railway station and the airport, the Mercure Surabaya hotel features 126 rooms including seven suites with exclusive butler service, two restaurants, coffee lounge, pool bar, three meeting rooms, ballroom, swimming pool, fitness centre and spa.
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    Full view
    Property amenities
    Restaurant
    Room Service
    Free Parking
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Pool
    Bar/Lounge
    Spa
    Airport Transportation
    Babysitting
    Banquet Room
    Business Centre with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Outdoor pool
    Public Wifi
    Wheelchair Access
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    Room features
    Air Conditioning
    Family Rooms
    Minibar
    Non-Smoking Rooms
    Smoking rooms available
    Suites
    Good to know
    HOTEL STYLE
    Mid-range
    Business
    HOTEL CLASS
    800Reviews
    476Photos
    4Q+A
    56Room tips
    Reviews
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    Traveller rating
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    Popular mentions
    Nice hotel, spacious room and helpful staff
    I really enjoy our stay. With nice and comfort bed. Specially the staff mariana really help us when check in. The room is spacious and clean. and breakfast many variety. And hotel have chinese food restaurant and japanese. Taste good
    Read more
    Date of stay: January 2019
    Response from Sugito_1, General Manager at Mercure Surabaya
    Responded yesterday
    Dear Muljady, We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback again. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager
    Read more
    Good place to stay
    its a good place to stay, the room was clean and comfort. that was my first time to visit and rizky show me all the hotel facilities. Pool, cafe lounge&bar, and he shows several room type and i like the room in new building. i though maybe he`s the manager, very humble and…
    Read more
    Date of stay: December 2018
    Response from Sugito_1, General Manager at Mercure Surabaya
    Responded 3 weeks ago
    Dear Toeti W We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback again. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager
    Read more
    Mercure delights us!
    I spent here with my comrades. Were enjoying the delicious food of the hotel. Got a pleasant sleep in a cozy room. The staffs are very humble and helpful. Bapak Rufus is one of them. Make our stay become memorable. Thanks;)
    Read more
    Date of stay: December 2018
    Response from Sugito_1, General Manager at Mercure Surabaya
    Responded 4 weeks ago
    Dear annisayo, We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joni Front Office Manager
    Read more
    As a first timer.
    What an adorable place to spend in the long weekend! Good food and ambience. Pretty sure will be back here in a decent time. Also thank you for Pak Roefoes and the other staffs who helped us during our stay!
    Read more
    Date of stay: December 2018
    Response from Sugito_1, General Manager at Mercure Surabaya
    Responded 4 weeks ago
    Dear fayreynav, We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joni Front Office Manager
    Read more
    Nice service of Mercure Surabaya Hotel
    The warm memory of accommodation. All the staff and the assistant manager of the reception (Harold) is so nice to help us. Service is wonderful. It will be great if restructure of the hotel. Merry Christmas and Happy New Year.
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    Date of stay: December 2018
    Response from Sugito_1, Manager at Mercure Surabaya
    Responded 4 weeks ago
    Dear Shirley We very much appreciate your comments regarding your experience at the Mercure Surabaya. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joni Front Office Manager
    Read more
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    Album Categories
    All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
    Photo provided by managementMercure Surabaya
    NEW LOOK OF OUR NEW ROOM - SOON WILL BE RELEASED
    bathroom
    room
    Room 318
    The Room
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    123456…21
    Do you have room with bathtub?
    Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
    0 votes
    Show all answers
    Hi,, I just booked a room for next year, but it looks like it does not include breakfast.. May I ask how much is it ??
    Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
    0 votes
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    I would like to know when does the breakfast start and end? Thank you.
    apakah ada fasilitas extra bed?jk ada brp harganya?
    bisa menghubungi pihak hotel langsung melalui email akan direspon a.s.a.p
    1 vote
    "no comment on this, mine was great"
    "Ask for newly renovated rooms. They are better, but may require room upgrade (pay more)."
    "good location , good pool view 317"
    "Its suite rooms are very wide equipped with bathup"
    "all rooms are nice"
    PreviousNext
    123456…12
    PRICE RANGE
    US$36 - US$51 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    mercure surabaya hotel surabaya
    LOCATION
    IndonesiaJavaEast JavaSurabaya
    NUMBER OF ROOMS
    257
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