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31/12/2017 01/01/2018
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    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
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    31/12/2017 01/01/2018
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    US$58
    US$52
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    US$53
    US$52
    Traveller (279)
    Dining (82)
    Room & Suite (79)
    Grand Darmo Suite by AMITHYA
    403 reviews
    #18 of 136 hotels in Surabaya
     
    Quest Hotel Surabaya
    323 reviews
    #56 of 136 hotels in Surabaya
     
    Artotel Surabaya
    513 reviews
    #9 of 136 hotels in Surabaya
     
    Hotel Santika Pandegiling Surabaya
    239 reviews
    #46 of 136 hotels in Surabaya
     
    Overview
    • Excellent20%
    • Very good53%
    • Average20%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “pizza hut” (8 reviews)
    “new building” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Grand Darmo Suite by AMITHYA
    403 reviews
    #18 of 136 hotels in Surabaya
     
    Quest Hotel Surabaya
    323 reviews
    #56 of 136 hotels in Surabaya
     
    Artotel Surabaya
    513 reviews
    #9 of 136 hotels in Surabaya
     
    Hotel Santika Pandegiling Surabaya
    239 reviews
    #46 of 136 hotels in Surabaya
     
    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (702)
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    131 - 135 of 447 reviews

    Reviewed 12 January 2016 via mobile

    They called themselves a 4-star Hotel, don't trust them. Their outstanding service is way beyond 5-star. I had beautiful lunch experience in Trimurti Restaurant of Mercure Grand Mirama Surabaya. They offered us Internatiol Buffet Lunch, complete with their live-cooking stations of Soto Mirama Dan Beef...More

    Thank Aviv Z
    Response from Sugito A, General Manager at Mercure SurabayaResponded 13 January 2016

    Dear Mr. Aviv Z, Thank you for your support toward Mercure Grand Mirama Surabaya. It is our pleasure to give you the best services and facilities we have to make your period of stay become memorable. We very appreciate your positive reviews from the bottom...More

    Reviewed 4 January 2016

    We stayed for four nights, including over New Year and had been kindly upgraded to a suite in the old wing by Trio. The suite was comfortable and certainly let us spread out and enjoy our time in Surabaya. The room overlooked Damo and was...More

    Thank Fresco09
    Response from Sugito A, General Manager at Mercure SurabayaResponded 6 January 2016

    Dear Mr. Fresco09, Thank you for your support toward Mercure Grand Mirama Surabaya. We can not thank you enough for your testimonial. Very appreciate your positive reviews and your suggestions. We will take action for these matters and discuss it with management in order to...More

    Reviewed 3 January 2016

    we were assisted as a priority guest. they provide us a new furnished room in the new building..cozy and modrn romantic room. breakfast was so accor, full of choice including great coffee along with. hadn't have sufficient time to swim, so i didn't know the...More

    Review collected in partnership with Accorhotels.com
    Thank Ridwan K
    Response from Sugito A, General Manager at Mercure SurabayaResponded 6 January 2016

    Dear Mr. Ridwan, Thank you for your support toward Mercure Grand Mirama Surabaya. We are very happy to hear that you like our new room and breakfast menu during your stay. Hopefully we satisfied your needs and meet your expectation with our best services and...More

    Reviewed 3 January 2016 via mobile

    Stayed here for 2 night. Booked 4 rooms. Upgraded to premier superior room which is in the new building with new design. However the new room is smaller than then the old one, soundproof is very very poor. The fridge is not working during our...More

    Thank Arief H
    Response from Sugito A, General Manager at Mercure SurabayaResponded 11 January 2016

    Dear Mr. Arief H, Thank you for your support toward Mercure Grand Mirama Surabaya. We are deeply apologizing for several things that made your stay inconvenient. Very appreciate your critisms and we absolutely will talk about those matters to our Management. We will continue to...More

    Reviewed 2 January 2016

    This isn't my first stay here but will probably be my last. The fridges in the rooms are nothing but a black box with a fan inside them and a glass window on the front. They do not keep anything cold at all. It's not...More

    Thank Blake M
    Response from Sugito A, General Manager at Mercure SurabayaResponded 11 January 2016

    Dear Mr. Blake M, Thank you for your support toward Mercure Grand Mirama Surabaya, We are very appreciate your reviews for our hotel. We apologize for the inconvenients you had during your stay. We absolutely have talked about these matters to our Management to have...More

    Grand Darmo Suite by AMITHYA
    403 reviews
    #18 of 136 hotels in Surabaya
     
    Quest Hotel Surabaya
    323 reviews
    #56 of 136 hotels in Surabaya
     
    Artotel Surabaya
    513 reviews
    #9 of 136 hotels in Surabaya
     
    Hotel Santika Pandegiling Surabaya
    239 reviews
    #46 of 136 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$35 - US$58 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Surabaya
    • #17 Spa Hotel in Surabaya
    • #18 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, ACCOR, Booking.com, Hotels.com, Expedia, Hotwire, Priceline, Orbitz, getaroom.com, Cancelon and Travelocity so you can book your Mercure Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Mercure Surabaya Hotel Surabaya ,
    • Mercure Surabaya Java
    Add Photo Photos
    Traveller (279)
    Dining (82)
    Room & Suite (79)
    Pool & Beach (16)
    Hotel & Grounds (189)
    Bathroom (16)
    Family and Play Areas (6)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 136 hotels in Surabaya
    Grand Darmo Suite by AMITHYA
    403 reviews
    .81 km away
     
    Artotel Surabaya
    513 reviews
    .57 km away
     
    Quest Hotel Surabaya
    323 reviews
    .10 km away
     
    Hotel Santika Pandegiling Surabaya
    239 reviews
    .84 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Surabaya Town Square
    482 reviews
    1.48 km away
    Bungkul Park
    726 reviews
    .69 km away
    Suroboyo Monument
    179 reviews
    1.23 km away
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    Ask a question
    Questions & Answers
    Bayu S
    1 December 2016|
    AnswerShow all 7 answers
    Response from Sugito A | Property representative |
    Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
    0
    Votes
    TobyMoeckel
    19 October 2014|
    AnswerShow all 4 answers
    Response from Sugito A | Property representative |
    Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
    0
    Votes
    Room Tips
    "they have new wings, choose this one"
    Read review
    "I stayed on the 7th Floor which is non - smoking. The top floors (14-10) are smoking i'm sure."
    Read review
    "Our room was fine and quiet. Not sure about any of the others"
    Read review
    "Ask for their new wing."
    Read review
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