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Swiss-Belinn Tunjungan

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Traveller (309)
Room & Suite (96)
Dining (10)
Ratings and reviews
Certificate of Excellence
  • Excellent61%
  • Very good31%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
4 Star Hotel
Swiss-Belinn Tunjungan is strategically located in the heart of the Surabaya business and entertainment district. The hotel is built in the historical area of Tunjungan, right the opposite to Tunjungan Plaza, the first and the largest shopping centre in East Indonesia.
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Location and contact
Jl. Tunjungan no. 101, Surabaya 60275, Indonesia
5.4 km to Juanda Airport
129 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (558)
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Traveller rating
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138
90
23
7
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All reviewsshopping mallpedestrian bridgestrategic locationcorner roombiggest mallsmall poolsuperb locationexcellent hospitalitymini fridgesoto ayamhelpful staffstraditional foodbusiness tripreception deskshort visitspecial thankseasy access
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1 - 5 of 260 reviews
Reviewed 2 days ago

The location is strategic, nearby one of the biggest shopping mall (as far as i know) in Surabaya. I just alone in this trip that's why i asked FO (Mr. Wawan) to (if possible) gave me queen bed room that more comfortable for me, instead...More

Thank Sylvia W
Reviewed 4 days ago via mobile

Location is good nearby shopping malls, clean and nice rooms, breakfast OK with varieties, seem popular with locals, sometimes difficult to find seat at bf, one staff helped to get flights confirmed. May be front staff need to be more explaining about facilities while checking...More

Thank regm889
Reviewed 1 week ago

I had only 2 nights, not 3, because mt agung erupted & closed the airport, but it was a magic time. Why? Because of the location, footbridge, staff, breakfasts, pool, other friendly guests, cleanliness, good English, etc My only concern was that water stayed at...More

Thank Laurel M
Response from Jeffry F, General Manager at Swiss-Belinn TunjunganResponded 1 week ago

Dear Laurel M, Thank you for sharing your positive feedback following your recent stay. I was delighted to read your compliments to our accommodation, convenient location and overall services. We appreciate your support and look forward to welcoming you back next time. Warm Regards, Jeffry...More

Reviewed 2 weeks ago

Located just across from the Tunjungan malls, this hotel is conveniently placed in Surabaya city centre. I could sense that the hotel staff took great pride in the hotel and their work - from the front desk to the waiter staff. Every member of the...More

Thank Jack_CCC
Response from Jeffry F, General Manager at Swiss-Belinn TunjunganResponded 1 week ago

Dear Jack_CCC Thank you for taking the time to share your recent experience at Swiss-BelInn Tunjungan with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest,...More

Reviewed 3 weeks ago

Made a last minute booking for short 3 night stay. Location The hotel is located in front of Tunjungan Mall. Speaking about the location; it is pretty much centrally located with various mall nearby (Surabaya Plaza, City Mall, Tunjungan) and museum attractions (mostly walking distance...More

Thank Shafiq_Ghazie
Response from Jeffry F, General Manager at Swiss-Belinn TunjunganResponded 3 weeks ago

Dear Shafiq Ghazie Thank you for choosing our hospitality for your recent stay in Swiss-BelInn Tunjungan and for reviewing your experience. We have taken note of your feedback which you felt fell short of your expectations; please be assured that your thoughts have been shared...More

View more reviews
About
Description
Swiss-Belinn Tunjungan is strategically located in the heart of the Surabaya business and entertainment district. The hotel is built in the historical area of Tunjungan, right the opposite to Tunjungan Plaza, the ...More first and the largest shopping centre in East Indonesia. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (309)
Room & Suite (96)
Dining (10)
Pool & Beach (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Dee-Chand
18 May 2018|
AnswerShow all 3 answers
Response from Ray_Of_Hope | Reviewed this property |
Providing late checkout is at the discretion of the hotel depending upon how busy they are during that week. You may request for it. We did not get but they were kind to keep our luggage till 5pm.
2
Votes
rekria
29 March 2018|
AnswerShow all 3 answers
Response from Ed B | Reviewed this property |
Not that I know anyway the luxe queen room has no bathtub
1
Vote
Google Translation
Dina I
29 September 2017|
AnswerShow all 3 answers
Response from Pakdhe H | Reviewed this property |
jam 6.30 sudah siap ... tp jika ingin lebih cepat akan disiapkan menu dalam boks dg memberitahu dulu
1
Vote
Room Tips
"8th floor was good, and there are lifts. The self managed safes are great."
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"junior suite"
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"you can see surabaya city with the beautiful of Tunjungan Plaza tower"
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"higher floor"
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