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Jalan Tunjungan No.101, Surabaya 60271 Indonesia
Lowest prices for your stay
US$27
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Free cancellation until 14/10/22
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PricelineUS$32
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Orbitz.comUS$27
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (655)
Dining (63)
Room & Suite (15)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swiss-Belinn Tunjungan
Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 487 hotels in Surabaya
Location
Cleanliness
Service
Value
Travellers' Choice
Swiss-Belinn Tunjungan is strategically located in the heart of the Surabaya business and entertainment district. The hotel is built in the historical area of Tunjungan, right the opposite to Tunjungan Plaza, the first and the largest shopping centre in East Indonesia.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
Indonesian
970Reviews18Q+A52Room tips
Traveller rating
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Most Recent
Hudaeri wrote a review Sep 2022
Jakarta, Indonesia61 contributions42 helpful votes
+1
Stayed here for two night for business travel. Blown away by the attentive staff, follow up and service level. Everyone here is warm and friendly. The Suite Premier Room was absolutely stunning and beautiful, i can say this is the best suite in three star hotel i've ever seen. in room dining is very delicious, great buffet breakfast spread. Great location which is in the heart of Surabaya, walking distance to Tunjungan Plaza. Thank to Pak Yan as a General Manager for warm welcome, also thank to Ibu Yussy as a Marketing Communication, thank you for being kind and make sure my stay is comfortable. Thanks to All staff, keep it up!! Semoga semakin sukses dan semakin terdepan, menjadi hotel pilihan pertama di Surabaya. See you when i see you.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Choose a corner room, beautiful view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 2 weeks ago
Dear Mr. Hudaeri_ Nur89, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. We are glad to note your appreciation of the hospitality offered at our hotel. I have shared your positive feedback with the entire team & they are equally pleased learning of your review. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aldeline D wrote a review Sep 2022
2 contributions
we got room upgrade from deluxe to suite. The receptionist was so polite and cooperative, their name is Ridwan and Ela. This is the best experience to stay with swiss bell. I recommend this hotel to stay in surabaya because you also got the best city view from this suite room.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 3 weeks ago
Dear Mr/ Mrs. Aldelined, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to our strategic location and staff services. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Efmansyah Iken Lubis wrote a review Aug 2022
1 contribution
Prime location, easy access, nice hotel and great hospitality. Arrived at the hotel early since I got the news my meeting is postponed to late afternoon. Initial plan, attend the business meeting directly from the Juanda Airport. I was very exhausted since had a meeting until midnight in Jakarta. Well, just hoping the hotel let me do early check in - usually check in time is 14:00 hours. Greeted by a friendly Receptionist (Mr. Fery R). After he check the room availability, he allowed me to check in early without any additional charge. Wow ... indeed, really am grateful. Can have a quick nap to re-charge my energy for the meeting, Thank you Swiss Bel Inn Tunjungan ... Bottom line, I'll recommend this hotel to everybody.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 17 Aug 2022
Dear Mr.Ikenlubis1234, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to our strategic location and staff services. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cyrus E wrote a review Aug 2022
Towson, Maryland2 contributions1 helpful vote
The location is terrific - right across the Tunjungan Malls (second largest in SE Asia) and 30 minutes away from the airport. Comfortable room with decent amenities. The service is awesome - people at the front office (Benny, Aya) and Rufi (housekeeping) are eager to help, assist and please. We stayed in two rooms (family) and had a great experience. I would recommend this place for someone who doesn't want to pay much - but get swiss professionalism and Asian culture (courtesies). Awesome !!!
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Date of stay: August 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: corner suites are large and sunny - ask for higher levels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 17 Aug 2022
Dear Mr. 101cyruse, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to our strategic location and staff services. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yusuf R wrote a review Aug 2022
1 contribution
Great hotel for long stay at surabaya, has strategic place, near tunjungan street, tunjungan plaza and many surabaya famous place. Very helpful staff dan nice hospitality. Thank you mba Aya (receptionist staff)
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 10 Aug 2022
Dear Mr. 230yusufr, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to our strategic location and staff services. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kay wrote a review Aug 2022
1 contribution
When we first entered the room, we were amazed of how big the room is. Very spacious for two of us who bring so many stuff hehe. The living room is perfect for us to unpack and pack. The ACs are not central (one AC unit in the living room, and one AC unit inside the bedroom). The sleeping room is very directly connected to the bathroom area. For the improvements, the drainage for bathtub is kinda hard. And it would be nice if there's a provided a liquid soap for enjoying the bathtub experience. Thank you Mas Ferry O for assisting our stay.
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Date of stay: August 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 4 Aug 2022
Dear Ms. Kaykaysha, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to our room facilities and staff services. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anggi wrote a review Jul 2022
2 contributions
Thanks Miss Ella for helping us before, during, and after our stay at Swiss Bellinn Tunjungan. Thank you for offering us SBEC, and also caring our left stuff. The B&F also suroboyo banget, rek! Thanks miss Ella
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 27 Jul 2022
Dear Ms. Agriana_Arifinb, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to our staff service and breakfast. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
José Antonio C wrote a review Jul 2022
1 contribution
Nice hotel, with nice views from the highest floors. When we checked in, the receptionist, Frey O. was extremely kind and efficient. Very good buffet for breakfast. We could get the room in the morning. All was kind and easy. Good location in Tunjungan area. We recommend this hotel,no doubt.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 27 Jul 2022
Dear Mr. 444jos_antonioc, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to our staff service and hotel facilities. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lily wrote a review Jun 2022
1 contribution
I am forget how many times I stay in Swissbel Tunjungan. Since early 2018 I always stay in here when have business trip or family holiday in Surabaya. I feel comfortable and enjoy stay in here. All employee friendly and make me enjoy during stay in here, especially Mas Ferry F. He always guidence me, when I will stay in swissbel Tunjungan, so friendly and comfortable. The food also delicious and various in Barelo resto. No one place like Swissbel Tunjungan to stay in Surabaya. I enjoy it and feel home sweet home😍😊👍Thank you mas Ferry and all guys in Swissbell Tunjungan 🙏🙏😊
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 26 Jun 2022
Dear Mrs. Lilybatam, Thank you for being our loyal guest and thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to service and product aspects. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krs wrote a review Jun 2022
1 contribution
One of the best accomodation & service that I’ve experienced during my business trip to Surabaya. The staff Mr.Alvin was very kind & helpful. The room is clean & neat. Family friendly. Will recommend to my family & friends.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MARCOM SISU, Pemasaran at Swiss-Belinn Tunjungan
Responded 26 Jun 2022
Dear Mr. 394krisa, Thank you for taking the time to share your experiences while staying with us at Swiss-Belinn Tunjungan Surabaya. Glad to hear positive comments related to service and product aspects. We are sure this will motivate all of us to always provide excellent service. We look forward to your visit in the future. Warmest Greetings, Yan Handiana General Manager Swiss-Belinn Tunjungan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$34 - US$39 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
190
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Frequently Asked Questions about Swiss-Belinn Tunjungan
Which popular attractions are close to Swiss-Belinn Tunjungan?
Nearby attractions include Tunjungan Plaza (0.2 km), Grahadi Building (0.3 km), and Pasar Genteng (0.4 km).
What are some of the property amenities at Swiss-Belinn Tunjungan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Swiss-Belinn Tunjungan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swiss-Belinn Tunjungan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Swiss-Belinn Tunjungan?
Yes, free parking is available to guests.
What are some restaurants close to Swiss-Belinn Tunjungan?
Conveniently located restaurants include Boncafe Steak & Ice Cream, Kafe Bromo, and Sate Kelopo Ondomohen Bu Asih.
Are there opportunities to exercise at Swiss-Belinn Tunjungan?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Swiss-Belinn Tunjungan have airport transportation?
Yes, Swiss-Belinn Tunjungan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swiss-Belinn Tunjungan?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Belinn Tunjungan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Swiss-Belinn Tunjungan?
Many travellers enjoy visiting Ex. De Javasche Bank Soerabaia (3.0 km), Balai Pemuda (0.5 km), and Klenteng Hong Tiek Hian (2.8 km).