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Best Western Premier Panbil

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Traveller (459)
Room & Suite (73)
Dining (46)
Overview
Jl. Ahmad Yani Sungai Beduk, Muka Kuning, Riau Islands Province 29433 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (334)
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310 results
Traveller rating
213
60
18
4
15
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LanguageEnglish
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213
60
18
4
15
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All reviewsrooftop barinfinity poollake viewgreat amenitieskepri mallrestaurant premisesjunior suiteinfused waterkorean touriststouch screenla bellarange of tv channelsluxurious stayinterior decor isfelt like homeshuttle servicesmall supermarket
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1 - 5 of 310 reviews
Reviewed yesterday via mobile

Made a booking via agoda for a double bed non smoking room. Receptionist (Tiara) insisted that i did not indicate the bed and hotel has no more double bed. I will have to make do with 2 single beds joined together. Obviously this was not...More

Thank jiahuip2016
Reviewed 5 days ago

Nice hotel for holiday and to relax. You will need to take taxi to travel around. The spa at the hotel is very good and reasonably priced for winding down. Friendly and helpful hotel staff. Check-in & out was a breeze.More

Review collected in partnership with Best Western
Thank Gesi L
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 5 days ago

Dear Our Valued Guest Ms. Gesi L, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can...More

Reviewed 1 week ago via mobile

Do not order from the hotel’s own menu which is from the restaurant next to the bar, their fish was still dry and rubbery despite the food being sent back twice. It actually means their food are remove from the freezer without thawing and straight...More

Thank FarAway814998
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 1 week ago

Dear Our Valued Guest Ms. Josephine, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be...More

Reviewed 2 weeks ago via mobile

We booked a private taxi to the hotel at Rp75k, as the hotel does not have a shuttle service from the ferry. We stayed at this hotel for 6 nights and what a pleasure. Our room was a mini palace with free mini bar, welcoming...More

1  Thank Corne778
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 2 weeks ago

Dear Our Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are...More

Reviewed 2 weeks ago via mobile

Lobby look posh and grand, breakfast provided was great with many choices! Infinity pool has a good view with planes flying past almost every minute, heated jacuzzi was amazing and not to be missed! Staffs were polite and helpful! A small scale minimart is right...More

Thank MikLSH_Sg
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 2 weeks ago

Dear Our Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are...More

View more reviews
About
Description
Batam is an island located at north west of Indonesia and it is the largest city in the Riau Islands Province. Only access the strait from Singapore. It has become an industrial boom town with arising ...More transport hub. it is an answer for travellers from surrounding countries and all around Indonesia for pleasurable getaways. Best Western Premier Panbil is strategically located in the prestigious residential area of Panbil's Industrial estate. The hotel is right in front of Duriangkang lake and it is enclosed by serene and beautiful green woods. Even though the hotel is in a quieter corner, it is also walking distance to Panbil Mall and Panbil commercial center, 15 minutes car ride to Batam Center Ferry Terminal, 20 minutes to Hang Nadim International Airport and 10 minutes to Mega Mall. Our Sisoding Ballroom can cater up to 1,300 people. Located on the 1st floor with direct access to parking lot it is perfect for wedding and MICE events. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
232
Price range
US$36 - US$75 (Based on Average Rates for a Standard Room)
Location
Indonesia > Riau Islands Province > Riau Archipelago > Batam
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
232
Price range
US$36 - US$75 (Based on Average Rates for a Standard Room)
Location
Indonesia > Riau Islands Province > Riau Archipelago > Batam
Photos
Traveller (459)
Room & Suite (73)
Dining (46)
Pool & Beach (26)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Zulfa Y
9 September 2018|
AnswerShow all 2 answers
Response from Toto_CM1 | Property representative |
Dear Ms. Zulfa, Thank you for taking interest in our hotel. Kindly to inform that we do not recommend our guests to use Online taxi due to safety purpose, however we do have taxi service available in our hotel. As for... More
0
Votes
mummytots
14 August 2018|
Answer
Response from Toto_CM1 | Property representative |
Dear Our Valued Guest, Kindly to inform that we do not have difabel room in our hotel, however we do have a pair of connecting room that comes with the accessible bathroom door for the convenient access of our wheelchair... More
0
Votes
RohaimiSembiring
14 August 2018|
Answer
Response from Toto_CM1 | Property representative |
Dear Mrs. Rohaimi, In responding to your inquiry, kindly to inform that the detergent we are using is the brand named "Downy". We hope the above answer clears your doubt. Thank you. Regards, Management
0
Votes
Room Tips
"Ask for Lake View Room"
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"Choose a room that faces the main road / greens."
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"JUNIOR SUITE - has view of the lake"
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"Rooms that have an unblock view overseeing the sunrise"
Read review
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