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Best Western Premier Panbil

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Traveller (416)
Room & Suite (73)
Dining (46)
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Overview
  • Excellent71%
  • Very good19%
  • Average6%
  • Poor1%
  • Terrible3%
Travellers talk about
“rooftop bar”(31 reviews)
“infinity pool”(45 reviews)
“lake view”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (301)
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196
53
16
3
12
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All reviewsrooftop barinfinity poollake viewmega mallgreat amenitiesguest serviceshotel employeesshuttle servicejunior suitewellness spaluxurious hotelduty managerunder one rooffree shuttleheated jacuzziferry terminalnasi goreng
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1 - 5 of 280 reviews
Reviewed 4 days ago via mobile

Hotel is new and staff are friendly. Good lake view and facilities like the pool, gym , SPA and KTV brought us a lot of fun. Breakfast has a relatively wide variety of food but there is no refill after 9 am. Overall a comfortable...More

Thank Sharon X
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 3 days ago

Dear Our Valued Guest Mrs. Sharon, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,...More

Reviewed 1 week ago via mobile

BWP hotel has really good facilities such as nice rooms, infinity pool, in house spa and some eateries and a supermart nearby hotel. The hotel is new, about 2 years old. Lake view was good. Overall pleasant stay although there are no malls or shops...More

1  Thank AY s
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 1 week ago

Dear Our Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are...More

Reviewed 1 week ago

The hotel is located about 20-30 minutes (depending on traffic) from Batam Centre, with a good view (provided that your room doesn't face the apartments) to greenery and a lake. The location works for us as we were not there for shopping or exploring Batam....More

Thank yvonnelee12
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 1 week ago

Dear Our Valued Guest Ms. Yvonne, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,...More

Reviewed 2 weeks ago via mobile

I went to batam for one weeks work. I stayed at the best westeren premier hotel which i can only highly recommend. The day i arrived i was met by Jannie in the reception which helped me out recommendig places to go for dinner and...More

Thank danishkine808
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 2 weeks ago

Dear Our Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are...More

Reviewed 2 weeks ago via mobile

Having stayed in many hotels in Batam over many years, the Best Western Premier Panbil is a welcome addition to the business hotel scene. The Bella Vita rooftop bar & restaurant offers a cooling breeze plus spectacular views (better once your work is done...) I...More

Thank _michaelowen888
Response from Toto_CM1, General Manager at Best Western Premier PanbilResponded 2 weeks ago

Dear Our Valued Guest Mr. Michael, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$41 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Batam
#3 Spa Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$41 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Batam
#3 Spa Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (416)
Room & Suite (73)
Dining (46)
Pool & Beach (24)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Cindy L
21 June 2018|
Answer
Response from Toto_CM1 | Property representative |
Dear Ms. Cindy, Kindly to inform the taxi fare from Harbour Bay ferry terminal to hotel is at IDR 130,000 nett. Shall you need any further assistance, please do not hesitate to reach our reservation team email at... More
0
Votes
Nay L
20 June 2018|
Answer
Response from Toto_CM1 | Property representative |
Dear Our Valued Guest, Thank you for taking interest in our hotel. Pertaining your inquiry of the view from Junior Suite room, we are pleased to inform that the Junior Suite room comes with lake / pool view. Shall you... More
2
Votes
承 翰
24 May 2018|
Answer
Response from Toto_CM1 | Property representative |
Dear Our Valued Guest, Kindly to inform that we no longer provide shuttle service from the ferry terminal to the hotel, however we do provide shuttle service to and fro Nagoya Hill and Mega Mall shopping centre for in house... More
0
Votes
Room Tips
"Choose a room that faces the main road / greens."
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"JUNIOR SUITE - has view of the lake"
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"Rooms that have an unblock view overseeing the sunrise"
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"Good staff"
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