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Even though I clearly indicated non-smoking room at reservation, I was assigned a smoker's room. My request for a change was Initially resisted on the usual excuse of full booking, Even their non-smokers floor stinks of cigarette smell. Apparently, they think spraying air-freshener is sufficient...More
Celebrating Mother’s Day with only aunties and female cousins. Best service offered to me eventhough it is a last minute booking for an extra room as there are 9 of us. Front desk officer never failed to update me the room availability status via calls,...More
Read good review for this hotel but i guess not everybody get the same experience.
Reach about 9pm. Checked i was smooth bg staff name Fufu.
Got my room at level 4. Deluxe room.
Not a carpet room is not really a big deal.
I checked in for four rooms from 30th March to 1st April. Upon reaching about 11 am plus, the friendly receptionist Arifin and Dasan served us with warmth welcoming.
They had allowed us an early check-in which usually check in time is 2.00pm.
Room is good, aircon is cold. Walking distance to BCS mall and the reception who did my check in is so pretty. Didn't get the name but she's an apple of my eyes. Basically there's nothing negative about the hotel so I give a 5...More
Response from Sugianto K, General Manager at 89 HotelResponded 1 March 2018
We thank you for the time you have taken to share your experience during your recent stay with us.
On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying...More