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Crown Vista Hotel

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Crown Vista Hotel
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95 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Reviewed 2 weeks ago via mobile

Staff are friendly and helpful, rooms are clean. The overall complex can be renovated more to get a better look, they have a nice and reliable taxi service . Breakfast buffet was not that great, they should include better Indonesian food. The bakery products were not that great.

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Helpful?
Thank Udayangani L
Christy C, Guest Relations Manager at Crown Vista Hotel, responded to this review

Dear Udayangani, Thank you for your feedback! You would be pleased to know that Crown Vista Hotel is currently undergoing a renovation phase. However, improvements are carried out in stages to minimize disturbances to our hotel guests. As witnessed by our newly renovated lobby and restaurants, we continuously strive to improve ourselves to serve our guests better. I am also...

Singapore
Reviewed 2 weeks ago

We booked 2 rooms and we found them very spacious. One of the room had a strange smell and after we opened the door for a while, the smell disappeared but it came back once the door was closed. We enjoyed the view as it is on a hilltop. Free shuttle was provided to major shopping malls. It is best...

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Helpful?
Thank Chiew Hoon T
Reviewed 4 weeks ago

Good Room, clean and spacious, awesome balcony to relax and enjoy the view of the city... Clean pool.. Food was nice too.. Only thing is location of hotel is off the heart of the city, quite a distance. besides that all good...

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Helpful?
1Thank Babu S
singapore
Reviewed 4 January 2017

Hotel is located on top of a hill and offer panoramic view of the city center and Singapore skyline in the horizon. View is beautiful especially at night. Our room was ready when we arrive in the morning and in no time we are allow to check in to our room.Whole process took about 10 mins. Thank you to the...

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Helpful?
Thank suhaimieb
Reviewed 12 December 2016

Service was excellent. With good food. There were shuttle buses for shopping malls. pool was open until 9p.m. The room was perfect and big. Breakfast was tasty and have many choices. Bathroom was clean. Worth for the payment.

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Helpful?
Thank Inoshika F
Christy C, Guest Relations Manager at Crown Vista Hotel, responded to this review

Dear Inoshika, Thank you for your raving review. We work hard to make our guests happy and it puts a smile on our faces to know that you have enjoyed your Crown Vista experience. We look forward to welcoming you back soon and Happy Holidays in advance. Warmest regards, Christy

Reviewed 20 November 2016

Room rate is not bad for a room that is big. They also have a free shuttle service to take you to nearby restaurants and malls. You can even ask them to pick you up at a certain time that they allow, but hey not bad at all for a free shuttle service. Staff are friendly and nice and will...

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Helpful?
Thank juannegie
Singapore, Singapore
Reviewed 1 November 2016

We booked a spa package with a room last weekend over the Diwali holiday, this being our 4th stay at the hotel. Little did we know that their service level has upped several notches since our last visit there in June. That being a long weekend, we could only confirm our return ferry upon arrival in Batam. So we sought...

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Helpful?
Thank TLissa
Christy C, Guest Relations Manager at Crown Vista Hotel, responded to this review

Greetings TLissa! Thank you for sharing your feedback with us on TripAdvisor. We are super pleased to hear that you are happy with your recent stay and that you found our staff and service to exceed your expectations as we pride ourselves in our service excellence. In other words, we love making our valued guests happy. :) We look forward...

Reviewed 17 September 2016 via mobile

Cannot lock the glass door in the balcony.. just hope there's no thief sneaking in my room.. The room is so so, the water color in the bathroom is yellowish.. But the view from the balcony is great. I can see the swimming pool from the bedroom. They have spa pool also

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Helpful?
Thank Yolanda F
Christy C, Guest Relations Manager at Crown Vista Hotel, responded to this review

Hi Yolanda, thank you for taking the time to pen your review. We appreciate your feedback, both good and bad, as it will help us to serve our guests better. Firstly, I would like to apologize that your stay fails to live up to the Crown Vista experience. The yellowish water in the bathroom is unacceptable and I had feedback...

Reviewed 6 August 2016 via mobile

My appreciations to Ms Wira, Ms Nissa, F&B staff whom rendered his service ny stletting up my request on 05/08 evening & all friendly.staffs! Felt homely and welcomed! I had the WOW factor, the moment i entered the hotel and while registering for check in, being served with a welcome drink! I am from hospitality industries and in between observing...

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Helpful?
Thank Shireen A
Singapore, Singapore
Reviewed 17 July 2016

it is a okay hotel for 3 stars class. reasonable price with services. please take note that hotel located on the hill and a bit isolate from city so transportation will be a bit challenging. but quite and far from city noise.

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Helpful?
Thank KelvinAung

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Guest Experience is our priority at Crown Vista Hotel. We combine approachable hospitality with luxury accommodations, by creating personalized and authentic experiences so our guests feel at home during their stay with us. Looking for an unforgettable holiday in Batam? Come experience Crown Vista Hotel with us. ... more   less 

Additional Information about Crown Vista Hotel

Address: Komplex Top View Garden, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $58 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Vista Hotel 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Vista Hotel Batam
Hotel Style:
#20 Spa Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from Crown Vista Hotel staff and other travellers.
4 questions
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Questions? Get answers from Crown Vista Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for room facing the pool or city view.”
 of 5 bubbles suhaimieb, 3 Jan 2017 | Read review
“Rooms are Quiet”
 of 5 bubbles , 11 Dec 2016 | Read review
“Book the corner suites with kitchenettes. Spacious and comfy”
 of 5 bubbles TLissa, 31 Oct 2016 | Read review
“try to chose higher floor as ground floor apparently like a basement.”
 of 5 bubbles KelvinAung, 16 Jul 2016 | Read review
“Don't missed the Spa Village. The Hill View is the best!”
 of 5 bubbles crisviacrucis, 6 Jul 2016 | Read review
5 of 5