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Planet Holiday Hotel

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Planet Holiday Hotel
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189 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Batam
Reviewed 1 April 2016

Planet holiday is one of oldest hotel in Batam as far as I know. Lounge area is full furnish with "old" style, considered the hotel age. Hotel room also quite old, the carpet is not nice, for me, it's obsolete already, didn't expect much actually. Hotel room is big, comfortable, BUT my last stay was quite not comfortable, because of...

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Helpful?
Thank Akut Wibowo T
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear Akut Wibowo T, Thank you for your review on TripAdvisor. We appreciate your feedback with regard to our facility. Rest assure that the management is committed to the upkeep of the hotel. Thank you for your time and we look forward to welcoming you back. Yours Sincerely, Planet Holiday Hotel & Residence

Reviewed 28 March 2016 via mobile

Location of the hotel centralised 8/10. Nearby to the malls (shopping heaven) and also the ferry terminal not that far away. Mosque, KFC, MacDonalds, May bank, mini mart, roadside food walking distance Room 8/10, balcony needs to be re-furbish, service 9/10 (tip-top, only because of the language barriers at times), food 7.5/10. Facilities equipped with gym, sauna, jacuzzi, pools (baby...

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Helpful?
Thank aSid L
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear aSid L, Thank you for staying at Planet Holiday Hotel & Residence We endeavor to provide a holistic experience to our guests and it brings us great joy to learn that the facilities were of good use to you. We hope we will have the pleasure of your return visit soon! Yours Sincerely, Planet Holiday Hotel & Residence

Singapore, Singapore
Reviewed 27 March 2016 via mobile

I was there over the long weekend and I must say I didn't expect much from this hotel. A pleasant surprise when we checked in that we are given a higher floor. The view over the city is pretty nice. Although the hotel is very old but I must say the cleanliness is not bad. The room is huge even...

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Helpful?
Thank Cymt
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear Cymt, Thank you for taking your time to write your experience during your stay with us. It is disappointing to learn about your experience and we have taken your comments into account. Please accept our sincere apologies with regard to the discomfort caused and we hope we have the chance to exceed your expectations on your next visit. Yours...

New York City, New York
Reviewed 27 March 2016 via mobile

Nice clean hotel. Very quiet & staff very efficient though not very well verse in English. Good facilities for a short family stay. Room was clean & good wifi connectivity. Breakfast was a disappointment. Few variety, insufficient quantities.

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Helpful?
Thank Smith W
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear Smith W, Thank you for staying at Planet Holiday Hotel & Residence Batam. Please accept our deepest apologies for the less than satisfactory service rendered. Rest assured that your invaluable feedback has been conveyed to the respective departments and we shall take this opportunity to improve. We look forward to the chance to welcome you back and exceed your...

Singapore, Singapore
Reviewed 25 March 2016

My wife and I stayed there for two nights as part of a church retreat with around 30 other persons. The service was good, rooms were clean, amenities adequate and complementary breakfast was of reasonable standard. But there were two problems - wifi at our room was intermittent and the gym had its air-conditioning turned off and windows opened, which...

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Helpful?
Thank SYKN
PHH-Management, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear SYKN, Thank you for staying at Planet Holiday Hotel & Residence Batam. Please accept our sincere apologies with regard to the discomfort caused. Also, rest assured that we are committed to ensuring the proper upkeep of our hotel. We look forward to the chance to welcome you back and exceed your expectations. Yours Sincerely, Planet Holiday Hotel & Residence

Singapore
Reviewed 8 March 2016

I like the staff at the reception. They were very helpful and efficient. This is all the credit that I can give. Stayed one night at Deluxe room. First thing I noticed...the carpet has stains. The toilet looked ok until I used it. Washed my face, reached for the face towel and hung the towel on the towel ring above...

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Helpful?
Thank BeachBoy_2013
PHH-Management, Management at Planet Holiday Hotel, responded to this review

Dear BeachBoy_2013 Thank you for sharing your feedback via Tripadvisor. I am sorry to learn that your stay with us fell short of expectations. Please know that your comments are much appreciated. We already shared with the respective department regarding your concern about our room facilities. We look forward to welcoming you back soon. With best regards Planet Holiday Hotel...

singapore
Reviewed 9 February 2016

this is a well located and very well managed property. the shopping centres are minutes away (10) and there are several renowned eateries within walking distance of this hotel - SEDHERHANA for padang cuisine and 24 hour McDonalds. the rooms are decent sized and fully supplied with amenities including hot beverage making facilities.there are sufficient electrical points for charging of...

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Helpful?
Thank rajamanu
PHH-Management, Management at Planet Holiday Hotel, responded to this review

Dear Valued Guest Rajamanu. Thank you for letting us know of your recent positive experience with us at Planet Holiday Hotel, we are delighted that you enjoyed your stay with us. It gives us great pleasure to know that you were happy with our service and our facilities, also thank you for sharing your thought regarding our shuttle bus service...

Singapore, Singapore
Reviewed 15 January 2016

Get the club deluxe with balcony n higher floor. Just a little bit price different from normal deluxe. Can see that it was an old hotel, but overall clean. Toilet very slippery. Need to climb on bathtub to get shower and will always be very wet after. Not good for old people coz they might fall. Swimming pool was clean...

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Helpful?
Thank Nordianah
PHH-Management, PHH-Management at Planet Holiday Hotel, responded to this review

Dear Ms. Nordianah Warm regards from Planet Holiday Hotel & Residence. Thank you for taking your time to wrote a review about us, It is help us a lot to improve our service. Thank you for your compliment about our hotel cleanliness and breakfast. Regarding the toilet, all of our rooms use bathtub but not all have shower cubical, the...

Singapore, Singapore
Reviewed 8 January 2016

Check in was slow. Room was spacious. There's a mini balcony outside the room. Far from Shopping malls. There's massage service, but the door knob of the room was damaged and was stuck inside for awhile. Decent variety of food breakfast. but the service of the restaurant deserve 0 out of 5 rating. Clearing of dishes is slow, requested 3x...

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1Thank LeeGuangHan
PHH-Management, Management at Planet Holiday Hotel, responded to this review

Dear Valued Guest LeeGuangHan Warm regards from Planet Holiday Hotel & Residence. Thank you for taking your time to wrote a comment about us, your comment will help us to improve our service. Our hotel is located at Jodoh area, for your convenience now we have free shuttle bus service every Friday, Saturday, and Sunday to take you to the...

Reviewed 5 January 2016

Staying in president suite for new year's eve. Room is so spacious, we have 3-angle view from the room. Singapore new year's fireworks could seen from the room. Such a luxurious way to spend new year rather than standing in the crowd at mbs.

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Helpful?
Thank Timotiusyehan
PHH-Management, Management at Planet Holiday Hotel, responded to this review

Dear Timotiusyehan Thank you for letting us know of your recent positive experience with us at Planet Holiday Hotel, we are delighted that you enjoyed your brief stay with us. It gives us great pleasure to know that you were happy with our service and our facilities, particularly our Presidents Suits. We really appreciate your kind feedback and hope to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Prepare to be impressed with Batam's Prestigious Landmark, Planet Holiday Hotel takes comfort and elegance to a new level. True luxury with world-class facilities providing every distinctive customer service satisfactions. Just 5 minutes from Harbour Bay International Ferry Terminal or 30 minutes from Hang Nadim International Airport. We are located midway between Nagoya and Jodoh in the heart of Batam`s main business district close to excellent shopping and entertainment facilities. ... more   less 

Additional Information about Planet Holiday Hotel

Address: Jl. Raja Ali Haji | Sei Jodoh, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $64 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Planet Holiday Hotel 4*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, TripOnline SA, Expedia, Travelocity, Agoda, Hotels.com and HotelQuickly so you can book your Planet Holiday Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Luxury Hotel in Batam
#17 Spa Hotel in Batam
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Questions & Answers

Questions? Get answers from Planet Holiday Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor”
normanc575, 19 Jan 2017 | Read review
“Go for the higher floors so you cant hear the disco also front facing rooms”
, 10 Jan 2017 | Read review
“On a clear day you can see Singapore :)”
rustyjdawg, 22 Sep 2016 | Read review
“High floors”
alexlee52, 31 Jul 2016 | Read review
“Back of hotel as high up as possible”
ARM666, 28 Jul 2016 | Read review
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