Horrible spa in the hotel. They took pictures while I was doing treatment and without any clothes on without my permission supposedly to send to the supervisor to show she is doing work. I made a complain and demanded for my money to be returned.
The room was excellent with all amenities - Locker Safe, Refrigerator, Aircon. Best thing was that we got the room next to the pool and we could order beers all night. Food was excellent and the live band even sang for our Friend who celebrated his birthday there. Downside, wifi was week and even my 4G roaming was weak in that locality. I think it’s to do with the coverage.. Overall, an excellent day for a Budget home within $60 USD / night for a queen bed.
Stayed here twice due to my strange work schedule, which in total, makes me stay in this hotel for about 8 days. First, I was impressed by the fact that this hotel offered a FREE shuttle and pick-up service to the airport, which is very convenience for me and really help to avoid the cost of (sorry to say this) hiring dodgy 'taxi' service at the airport. Then, I feel uncomfortable by the fact that the ENTIRE lobby of the hotel is smoking area. That's right. The guest are FREE to smoke as they wanted everywhere in the lobby. And since it is a closed and air conditioned room, it smells like hell. But I am happy to inform that the staffs are polite, quick to act, and the entire check-in and check-out process is very smooth without any problems. Now, about the room. It is spacious, clean, and thanks God, there are no lingering smells of tobacco inside. There is no bathtub but it is not necessary as long as the bathroom and toilet is clean (which is). HOWEVER, those who wanted to use the WiFi service they offered to you, FORGET IT! The connection is completely unusable inside the room, but its kinda okay (but slow) at the lobby (but you have to hold your breath, thanks to the smokers). The breakfast. I would say it is decent for this kind of hotel. The nasi goreng/nasi lemak/fried noodle/fried kwetiaw are good, but the side dish is kinda okay. Tasty but not special. Now, one thing that I like from this hotel is the location, which just infront of a large bulk-buy supermarket and surrounded by many restaurants and street food vendors. All within walking distances. So getting a food for lunch or dinner is very easy and there are wide variety of food to choose near the hotel. In conclusion, if you value the time and easy access to other amenities, this is the hotel. But, I STRONGLY SUGGEST the hotel management change the policy and provide a special smoking space, instead of turning the entire lobby as one gigantic smoking room. Please note that, I am not a smoker and recently got a bit breathing problem, so walking past or staying or waiting at the lobby feels like a punishment. Hope the management deal with it soon.…
The location of the hotel near the airport, there is a room in the main building and there are also scattered in the bungalow, I happen to be in the bungalow. The rooms are spacious, there is a living room. Ordinary bathroom, t anpa bathtub. even the bathroom was clogged. the wifi is excellent. others just ordinary.
Stayed for 2 nights. Has a outdoor pool & gym. Room is big with great selection channels for TV but wi-fi is limited to 2 guests per room. Bed not very comfy, room cleanliness just acceptable and foul smell from floor-trap in bathroom. When checked in on our 1st day, found our bath towels not replaced with new as it was moist with stain. Plus point was that the staff are polite and respond was slow. Probably can't understand English well & due to their culture. Breakfast spread was limited but acceptable.
Despite the well meaning staff, our stay at this hotel was quite unpleasant. We were part of a 20+ family group staying at this hotel for a wedding. The toilet in our bungalow was blocked & overflowed. Two staff took 6 hours to fix it but it blocked the following day & they unblocked it again. It blocked again the next morning. We considered changing bungalows but we were next door to other family members & were too busy with the wedding to move. None of our bar fridges worked. Everytime they updated their systems the keycards to our rooms did not work. Everyday we had to go to reception to get new wifi passwords. At check-in they didn't ask for a credit card imprint or a deposit & it wasn't until I had lunch that I realise I couldn't charge restaurant or massage bills to my room. There were no money changers close by. It was not all bad though. The hotel was close to eateries & a great massage place. The bed was comfortable & air-conditioning was strong…
The place is clean. It's quite near to a food court which opens in the evening. Breakfast is expected not much variety and simple. It is the better lodging in its immediate vicinity. I walked Abt 20 mins to reach the ferry terminal. You can get your tidbits and drinks from the many small shops along the streets.
One of nice hotel in Tanjung Pinang, full facilities such as swimming pool and fitness centre, location at the cente of Tanjung Pinang almost 6 km from jetty from Singapore or Johor Baharu. Breakfast spreed is good western to local food.
My family and our Mosque expedition group chked in to Comfort Hotel & Resort for a 2 nites stay on 14thOct 2017 around 5pm.Rooms given are spacious and clean.The bed and pillow is very comfortable and airconditioner is just at the right temperature.Albeit to some reviews on water heater issues,we don't face any problems.Wifi is so so as you've got to re connect to a new password evrytime you left the htl but thats just a little inconvenience. My kids had a short dip in the pools and they seem to enjoyed it much as theres 3 pools with 3 levels to choose from.Very gd for toddlers too.You had to bring the towels from your rooms though as they don't provide poolside towels. Breakfast is nice and tasty and the half boiled eggs that I requested came perfect.I love their coffee and the fruits served are fresh and sweet.A little miffed at their choice of salad though,its only tomatoes,cucumber,carrots and corn with thousand island for sauce.Haha.. Theres a 10000 RP ($1shop) convenient store just across the road from the htl for some forgotten toiletries and lots of eateries and roadside vendors selling fresh coconut and sugarcane juice.Nary a problem for your empty stomachs. Overall my family and I enjoyed our short stay and we would recommend this hotel if you're looking to stay out of the city centre area.…
I choose the deluxe room, this hotel offer some room such as standard room till bungalow with different view. Deluxe room near swimming pool so I love it. The food in the restaurant also not so bad. Its yummy with some Indonesian traditional snack till the heavy meal as buffet. The stuff also friendly. The most I like this hotel offer live music monday to saturday in Santa lounge