It actually offers beautiful scenery, wooden rooms above sea but what matters here is the staffs' services. None of the staff is trained, none is helpful, none is happy. Can feel the room has aged without proper maintainance. The resort itself is quiet with lack of guests, all manual check in and check out system, only cash accepted.
No internet, no TV , no activity, the included breakfast is a joke - they charged me for an extra cup of coffee??? With the included breakfast. In all fairness it is the fasting MTH, but still the items I pointed out are things they need to address. Photo of my breakfast included, what a joke
Been here for abt more than 5 times. Good place to relaxed but no amenities at all. Wifi just install in Lobby but super Slow. No fridge in room, No Hot water Heater. Water pressure was so slow. Bedsheets was change once the customer check out & when the new customer check in, the bedsheets was dirty. On our last visit, Restaurant didn’t open on time. The Front Office didn’t inform the Restaurant abt the early check out & we have to wait so long for them to open and driver drove us so slow till we missed the ferry. Intention was to catch fish there but now No More fish at all. Waste of time going there. The Resort was always Empty even on weekends. Usually we are the only customer in the whole Resort. Night was dark as they off all the pathway for the unoccupied rooms. If you want the kampung style, here is the place with clean Surrounding. Swimming pool also clean.…
Visit this hotel for one night only. Hotel is quite old. Water villa is withoit hot water. Furniture old. Swimming pool dirty, sunbeds damaged, there is no umbrellas. Breakfast included in the room price terrible. Restaurant also dirty but sea food is nice but price is sky high for Indonesia. There is no possibilities to pay by credit card. CASH only resort.
My wife and I had a short visit to this resort when were in Bintan last week and we were amazed by this resort. It's peaceful and beautiful, there was an area with white sands and coconut trees, where we can sit and enjoy the view. We were also able to walk on the oceanfront pathway with coconut trees. We will definitely come back again.