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Banyan Tree Bintan

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Banyan Tree Bintan
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1,346 Reviews from our TripAdvisor Community

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Showing 1,151: English reviews
Reviewed 7 September 2014

This hotel is in a beautiful location and has the potential to be a truly luxurious getaway spot. However, run down rooms make it not worth the money. The villa I stayed in never felt comfortable between the bugs and the clean, but not that clean, atmosphere. The restaurants are mediocre and pricey - and there are no alternatives so...

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Helpful?
Thank HonestlyTraveling
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear HonestlyTraveling, Thank you for taking the time to share your experience with us. As you rightly pointed out, we are indeed very proud of our beautiful location where giant trees and green leaves team up with stretches of sand and sea. Taking a restful getaway at our resort means to have the luxury of time and space to contemplate...

Zurich, Switzerland
Reviewed 26 August 2014

The resort itself is amazing, great service, the nicest staff. Still I will not return to this particular Banyan Tree due to the missing local culture. It seems that it was built exckusively for wealthy tourists, nothing to see or do near-by and now towns or nature trips possible (unless you take the tour offered by the hotel to one...

Review collected in partnership with BanyanTree.com
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Helpful?
Thank Janine P
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Janine P, I am glad that you enjoyed our unique hotel designed in the style of Balinese villa. Please accept my apologies that we have failed to inform you about the plentiful location to visit within a few hours of the resort. This has a traditional fishermen village, mangrove tour and many more, which I hope you will get...

Ras Al Khaimah, United Arab Emirates
Reviewed 25 August 2014

My friends and I stayed for couple of days and I myself found the place amazing. The villa was spacious and I had a fantastic sea view. The food was amazing and all staffs were cheerful and helpful starting from reception, room service and restaurants. I recommend it to couples who are looking for romantic get away. I will definitely...

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Helpful?
1Thank Angelicum
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Angelicum, I am glad to learn that we had managed to deliver the true experience of Banyan Tree Bintan to you during your stay with us. Indeed our villas boast openness and with unique landscape setting, they all have a fantastic sea view. Thank you for staying with us; I certainly look forward to welcoming you back to our...

Reviewed 25 August 2014 via mobile

We stayed in the sea front villa for a birthday weekend in August. The location is great, it's 15 mins away from the ferry terminal. The service was great! Smiling faces greet you from the moment you check in. The villa was beautiful with unobstructed views of the sea, really nice relaxation pool and a gorgeous poster bed. They had...

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Helpful?
2Thank Amritpal K
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Amritpal K, Thank you for taking the time to share such a lovely comment with us. I am delighted to learn that we had successfully exceeded your expectations and created a memorable birthday weekend for you. Being located in a tranquil location where the jungle meets the stunning beach our resort offers a restful getaway and is perfect place...

London, United Kingdom
Reviewed 24 August 2014 via mobile

Been to banyan with my friends, very friendly staff and very cosy resort. Straight away welcomed by refreshing drinks and allowed to check in earlier. We always were accounted by buggies which made it at the beginning more special. Bungalows are separate and thus more private and very very spacious. We had a one bedroom seaview villa number 120, it...

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Helpful?
Thank Nuri_traveler
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear A TripAdvisor Member, I am very happy to hear that we were able to exceed your expectations while you were staying with us and to accommodate an early check in for you as your villa category was available on your arrival day. Our villas are designed in traditional Balinese style that boasts openness and romance. With a unique setting...

Singapore, Singapore
Reviewed 22 August 2014

We only had one night and two days at Banyan Tree, a short weekend getaway from Singapore. I had heard good things about the hotel and we wanted something quiet and relaxing so spent the extra making sure that we got the best Bintan had to offer. Unfortunately I am not sure that this hotel fully lived up to my...

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Helpful?
3Thank Amy H
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Amy H, First of all allow me to apologize for the communication issue on your arrival day. A retraining has been done as a corrective measure to prevent this situation from reoccurring. I am glad to hear that the picturesque surrounding was enjoyable to you. The unique setting of rainforest and private beach are the perks of being located...

Quebec City
Reviewed 19 August 2014

Do you want to spend all your money on a marvelous earth treasure? You can spend a big chunk of money here but you will not find the reason why? Food is average, beverage is well overpriced. How about a plain veuve Clicquot for 280 USD or a 10$ wine sold for over 80$. And what about the kitchen? A...

Review collected in partnership with BanyanTree.com
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2Thank Louis D
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Louis D, Thank you for sharing your constructive feedback with us. It is regretful to learn that the food and the prices of our beverage didn't meet your expectations and drew you away from a pleasant stay experience. Being located at a secluded area that boasts romance and privacy with its unique setting of a remote tropical forest and...

Canberra, Australia
Reviewed 16 August 2014

My wife and I had a very pleasant four nights at the Banyan Tree on our recent holidays. We were treated very well by the friendly staff from the moment we were met at the ferry terminal until we returned. The concierge and housekeeping staff were very friendly and helpful in making our stay memorable. We stayed in a Seaview...

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Helpful?
2Thank TWal1
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear TWaI1, It ‘s a pleasure to note that we were able to live up to your expectations during your four nights stay at Banyan Tree Bintan. Indeed as you rightly pointed out, our villas are spacious and boasts openness with a stunning view of South China Sea. The lush rainforest that surrounds the resort takes you closer to the...

Bellevue, Washington, United States
Reviewed 16 August 2014

I will come back to Bintan (might try the Banyan Tree's sister property, Angsana, next time though). I had no idea such a beautiful, calm beach was this close to Singapore. We loved the Banyan Tree Bintan, but it is not cheap! We booked a one bedroom pool villa and a Sea Front villa (for our daughter and my mother-in-law)....

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Helpful?
Thank Tess W
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Tess W, Thank you very much for your lovely review. I am beyond happy to hear that you have had a wonderful stay at Banyan Tree Bintan. With villas well-appointed amidst rainforest and a stunning ocean view our resort indeed boasts romance, privacy and peacefulness. It is delightful to hear that we had exceeded your expectations with our excellent...

Singapore
Reviewed 15 August 2014

I would highly recommend those looking for a wonderful experience at Bintan to stay at Banyan Tree. It is very exclusive and the staff really go an extra mile to make your stay as memorable as possible. For myself, I went there for a post birthday celebration and we were surprised with a birthday cake and a beautiful flower arrangement...

Review collected in partnership with BanyanTree.com
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Thank Su Yin O
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Su Yin O, I am truly delighted to hear that we were able to create a memorable stay experience for you hence the best vacation. Being surrounded by a lush tropical rainforest Banyan Tree Bintan offers a sanctuary for the senses where you can relax and unwind. We also offer various exciting activities for those who are up to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 

Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: $433 - $1,432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands
Hotel Style:
#3 Spa Hotel in Bintan Island
#3 Luxury Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Bintan staff and other travellers.
17 questions
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New Jersey
8 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from Banyan Tree Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ocean View villa is the way to go! We loved waking up to the waves crashing and the ocean view every morning.”
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5 of 5