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Angsana Bintan

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Angsana Bintan
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1,478 Reviews from our TripAdvisor Community

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Showing 1,313: English reviews
Singapore, Singapore
Reviewed 4 weeks ago

This hotel was a very nice resort. Pool like a hot bath; I liked, but maybe not for other people. We were in a suite on the ground floor, nice and spacious. Food was amazing! The Staff were lovely as well? We visited in April 2013.

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Helpful?
Thank freddiemgreen
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear freddiemgreen, Allow me to thank you for your gracious feedback of your recent stay at Angsana Bintan. I am delighted to read that your have enjoyed your stay with us and we met your expectation fully. I look forward to welcoming you back to our resort for another great stay in the future. Sincerely, Alpha Eldiansyah General Manager

Nuernberg
Reviewed 5 weeks ago

The service was really good. Unfortunately we were not so lucky with the weather. It was a bit stormy and you could see at the beach that there is a lot of plastic rubbish in the sea. But they are cleaning the beach all the day.

Review collected in partnership with Angsana
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Helpful?
Thank ulrikes380
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear ulrikes380, I am delighted to hear that we were able to exceed your expectation and make your holiday memorable. We look forward to welcoming you back again in the near future. Sincerely, Alpha Eldiansyah General Manager

West Palm Beach, Florida
Reviewed 20 February 2017 via mobile

This has to be one of our best experiences so far, Angsana is to be commended on their amazing staff who to me will make or break a memorable stay at even the most exotic destinations. The staff here are the nicest, most helpful and pleasant we have encountered in any of the many hotels we have stayed at. The...

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Helpful?
1Thank RosieJP
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear RosieJP, I am delighted to hear that we have managed to deliver the true Angsana Bintan experiences that made your stay one of the best holiday you’ve ever been on. The tranquility of our location surrounded by the unspoiled nature and gorgeous beaches indeed promotes romance and intimate charm. Thank you for leaving a gracious compliment on our staffs’...

Saint-Cloud, France
Reviewed 19 February 2017

Very pleasant location , large pool and good food (with access to the Banyan Tree restaurants) nice view from the rooms Very kind and efficient staff Only weak point ils the pollution of the sea which makes the beach not accessible (probably due to the monsoon winds) but this si not related to the resort

Review collected in partnership with Angsana
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Helpful?
Thank jfp92
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear jfp92, I am very happy to learn that you had a pleasant stay in the resort. Our secluded location is indeed one of the best in the area, with all rooms overlooking the ocean and set in such a way to allow privacy. Thank you very much for your compliment. I certainly hope to welcome you soon back to...

Hong Kong, China
Reviewed 19 February 2017

Apart from the beautiful beach view, what made staying at Angsana Bintan memorable was the quality of service of the staff. They were incredibly friendly and helpful in accommodating our requests, in particular front office manager Mr Sandro who went out of his way to arrange rooms for our large party that were close to each other and made sure...

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Helpful?
1Thank Tiffany T
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear TPL2017, It is delightful to hear that we were able to deliver the true experience of Angsana Bintan to you. I have shared your lovely comment with Sandro; he was very happy to be able to meet your expectations. Thank you for your stay and I certainly look forward to welcoming you once again to our resort in the...

Truro, United Kingdom
Reviewed 17 February 2017

As other travellers have commented, this is a very pricey resort. I would also agree with their comments that the resort is tired looking and needs an update. However, the whole resort was immaculate with ongoing maintenance and the staff were pleasant and helpful and couldn't do enough for you. Their grasp of English was excellent. If you want to...

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Helpful?
2Thank Margaret J
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Margaret J, I am pleased to note that our genuine hospitality and unique setting where a lush tropical forest meets stretches of white sand and sea were able to meet your expectations. Furthermore, addressing the price comment that you have mentioned, please understand, being unable to directly purchase products from Singapore, we must purchase from other Indonesian ports, which...

Warrington, United Kingdom
Reviewed 14 February 2017

Great view, poor quality food at restaurants and very expensive. Recommend eating at the Banyan Trea, next door, on same site with transport from the hotel to one of their 3 great restaurants. Once on site you need to pay dearly for taxi to take you off site.

Review collected in partnership with Angsana
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Thank Lesley S
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Lesley S, I am truly regretful to learn that we have let you down during your stay with us. Your feedback on the food quality and prices has been well noted. I am pleased to inform you that I am working closely with our Director of Food & Beverage as well as our Executive Chef in reviewing it. Hopefully...

Singapore, Singapore
Reviewed 14 February 2017

the service started from ferry terminal to send us to hotel was plesant. the staff at recption let us sit down while they go settle the check in, then they help bring us to room and carry our luggage. very friendly staffs. then the dinner was great with all the waiters serve us sincerely. i enjoyed th great feast of...

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Helpful?
Thank JimKKTan
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear JimKKTan, I am very happy to note that our staff and location were able to deliver a lovely stay experience to you. Indeed, being surrounded by a tropical rainforest and privileged with a pristine beach we offer our guests the luxury of time and space to bask in the unspoiled nature around us. Hence it always feels peaceful and...

Reviewed 14 February 2017 via mobile

I was pleasantly surprised during my stay in this hotel. Apart from its alluring environment, they also provided me with quality services, very good services even the price is very expensive, but very worth to it, trust me. Special mention to the chinese, nana, a friendly and cute girl who have made my family stay there exceptionally wonderful & unique...

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Helpful?
Thank lehuobo88
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear ehuobo88, It is delightful to hear that we were able to deliver the true experience of Angsana Bintan to you. I have shared your lovely comment with Nana; she was very happy to be able to meet your expectations. Thank you for your stay and I certainly look forward to welcoming you once again to our resort in the...

Reviewed 13 February 2017

First time here,thanks for the arrangement from reservations (Ms.elfrida) who fulfilled​ my reservation with a short notice in such high occupancy in the weekend and when i reach hotel the "Gong" sound welcoming us with a warm smile we check-in in am island chill room, , i was arrived at the hotel @ 12:00 due to check in time is...

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Helpful?
Thank Denny P
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Denny P, Allow me to thank you yet again for having selected Angsana Bintan as your preferred resort for your recent vacation in Bintan. I am happy to note that we had exceeded your expectation in all aspect. Thank you also very much for your kind words of praise for our team - certainly means a lot to everyone...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 55 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 

Additional Information about Angsana Bintan

Address: Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: $172 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Bintan 5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Travelocity, Agoda and Jetsetter so you can book your Angsana Bintan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Bintan Bintan Island, Riau Islands
Hotel Style:
#4 Luxury Hotel in Bintan Island
#5 Spa Hotel in Bintan Island
#7 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Bintan staff and other travellers.
32 questions
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Questions? Get answers from Angsana Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have an ocean view.”
 of 5 bubbles accord7, 24 Mar 2017 | Read review
“All rooms are sea/pool facing.”
 of 5 bubbles silveritte, 19 Mar 2017 | Read review
“watch the upper floor balconies if you have small children - large gaps.”
 of 5 bubbles 988kevant, 16 Mar 2017 | Read review
“Some reasons accessible to second floor without stairs or lift for pushchairs etc”
 of 5 bubbles V8176JTstephens, 11 Mar 2017 | Read review
“Some basic rooms have access to the garden in the back, if it's closer to the beach would be nicer”
 of 5 bubbles Gabbyx79, 2 Mar 2017 | Read review
5 of 5