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Angsana Bintan

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Angsana Bintan
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1,454 Reviews from our TripAdvisor Community

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Showing 1,293: English reviews
Kuala Lumpur, Malaysia
Reviewed 13 November 2013

We enjoyed our stay at Angsana but found it outrageously expensive. We were there for an event (Tour de Bintan) and so had not really done a lot of research into our destination. Prices here are definitely Singapore plus plus. Everything is quoted in US dollars and don't make the mistake that we did of thinking that because it is...

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Helpful?
2Thank Carolyn63_13
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Carolyn63_13, Thank you for providing us your feedback on your recent stay with us. We feel very disappointed that your stay at Angsana Bintan did not live up to the expectation that you had of our brand. I regret to hear of your disappointment regarding our pricing policy in our property. We are looking into our pricing monthly to...

Singapore, Singapore
Reviewed 11 November 2013

Upon arrival at the resort, the staff greeted arriving guests with some great smile which I find it really nice of them. Prior to my stay, I had requested for a little surprise to be arrange for my fiance's birthday which I am more then grateful that the resort had done up some decoration in my room and also put...

Review collected in partnership with Angsana.com
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Thank Tan Sze Sen 1 T
Singapore
Reviewed 10 November 2013

The place just looks old, but charges as though brand new. And they know there is demand for places in Bintan, so why not just gouge here and there from guests just extortionate prices as they know there is no where else to go. So charging US$8++ for a big bottle of water they deem reasonable, I am sorry but...

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2Thank Taipan49
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Taipan49, Please accept my deepest apologies for the inconvenience and disappointment you experienced with us during your stay. I regret to hear of your disappointment regarding our pricing policy in our property. Allow me to point out that we are looking into our pricing on a monthly basis to be in line in comparison to other resorts in Bintan....

Singapore, Singapore
Reviewed 5 November 2013

Familiar with Bintan but this is the first time at Angsana resort; it is decent for the price, great staff, clean place and easily accessible. The spa is wonderful and comes with a great view, very helpful and well-trained staff - one of the highlights was the activities with a trainer, Benny. He is the water aerobics teacher, mountain biking...

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2Thank Jazhel L
Singapore, Singapore
Reviewed 2 November 2013

If I knew how to contact the Indonesian health authorities about this place, I would. I've never eaten such a filthy breakfast with flies all over the meat/cheese/fruit, nothing was in the fridge in the tropical weather, filthy drains leak filthy water in the courtyard right next to the dining area. There was actually only one restaurant and no air...

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3Thank remarkable_travels
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear remarkable_travels, Please accept my apologies for the disappointment you experienced in regards to your stay here at Angsana Bintan. We received your dissatisfaction statement from your agent on the 6th October 2013 and I have personally replied to your Agent on the 8th October 2013. In case you have not received my reply from your agent please forward your...

Torino
Reviewed 2 November 2013

This hotel is far from being a 5 star hotel as proclaimed . It is really run down, poorly maintained and needs a complete facelift. The personnel is very kind. Food quality is poor and overall when you pay 900 dollars for a family suite you expect another level of performance from the hotel. Hotel management is poor. We complained...

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Thank PaoloCh2013
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear PaoloCH2013   Please accept my unreserved apologies for the negative experience you encountered during your stay with us.   Speaking to you on the day of departure I was sorry to hear that your accommodation and the food quality was not up to your expectation. On the same day my Housekeeper, Engineer in Charge and myself went in all...

Doha
Reviewed 30 October 2013

Travelled to Angsana with my husband and 3 year old son. Stayed 3 nights in the 2 bedroom suite (well worth it-loads of space, great lay out). The service was generally good, and the staff attentive. On our last day we wanted to change our ferry booking and it proved to be no problem for the concierge. The food was...

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Thank DesertQueenDoha
Singapore, Singapore
Reviewed 30 October 2013

We had a very nice stay!! Hotel is a little dated, but good value, great pool and excellent beach access from hotel. The hotel manager is very friendly and he really went out of his way to make sure we had a comfortable and enjoyable stay. Staff was very friendly as well.

Review collected in partnership with Angsana.com
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Thank lyonjk
Singapore, Singapore
Reviewed 28 October 2013

It was my first time in Bintan, and I believed we have gotten an excellent package from booking directly from Angsana website! The package includes: daily breakfast, 1x bbq dinner buffet, return land transport, 20pct discount on spa and 15pct discount on F&B. When we got there, we realized that there was an event organized by the resort, which include...

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Thank hmm_t
ANIDBN, IliasVamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear hmm_t, We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments about our hotel services and associates. We are proud of our team and believe they are the finest in Angsana Bintan. Your comments endorse our believe and it is great testimony to their dedication and professionalism. Your...

A TripAdvisor Member
London, United Kingdom
1 review
Reviewed 24 October 2013

Excellent service, rooms are a little dated but very clean and tidy. Located right on the beach and a good range of restaurants when you include the sister resort - Banyan Tree - next door. Very accommodating of young families.

Review collected in partnership with Angsana.com
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Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 55 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 

Additional Information about Angsana Bintan

Address: Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: $162 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Bintan 5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Asiatravel.com Holdings, Agoda, Travelocity, Sabre Hospitality Solutions and Jetsetter so you can book your Angsana Bintan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Bintan Bintan Island, Riau Islands
Hotel Style:
#4 Luxury Hotel in Bintan Island
#5 Spa Hotel in Bintan Island
#7 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Bintan staff and other travellers.
31 questions
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Questions? Get answers from Angsana Bintan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a sea view.”
 of 5 bubbles 309margaretj, 16 Feb 2017 | Read review
“Rooms have greta views, but hotel needs an update”
 of 5 bubbles 43lesleys, 14 Feb 2017 | Read review
“higher floor with sea view”
 of 5 bubbles JimKKTan, 13 Feb 2017 | Read review
“Choose room at ground floor they have a direct access to outside from the balcony door”
 of 5 bubbles dennyp852, 12 Feb 2017 | Read review
“All rooms have sea view, I guess. Choose room at 1st floor and above for good sea view”
  • Resort view from the beach
 of 5 bubbles Sunilnew, 12 Feb 2017 | Read review
5 of 5