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Angsana Bintan

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1,476 Reviews from our TripAdvisor Community

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Showing 1,311: English reviews
Singapore, Singapore
Reviewed 7 October 2013

An ideal place to get away for the weekend. Staff were friendly and attentive. Had dinner at Lotus café and food was excellent. Had a ocean front room and the view was wonderful. All in all, had a wonderful weekend there and wished I could stay longer!

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Helpful?
Thank Santisgipfel
Auckland
Reviewed 5 October 2013

So seamless getting the ferry from Singapore to Bintan. You are there within the hour and the pick up from the terminal is efficient. Check in at the resort was quick and the room was clean and tidy, although the bathroom could do with an upgrade. Facilities are fine and the pool is clean and well looked after. The beach...

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Helpful?
Thank JABUNITED
Singapore, Singapore
Reviewed 4 October 2013

The welcome drinks is grassroots blend, nice but I believe most people can't drink it. This hotel is like a maze!! My friends room is at the other corner where you have to go down, walk few steps, then up the stairs. Though I went to her room in the afternoon, it do look scary as it was slightly quiet....

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Helpful?
Thank Haley16
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Haley16, Thank you for bringing to our attention the challenges and disappointment encountered during your recent visit to our resort. It is with much concern that I heard about the unfortunate shortfalls you experienced while spending your holiday in Angsana Bintan. Your comment in regard to our home made Lemongrass welcome drink has been duly noted and I have...

Singapore
Reviewed 3 October 2013

I try to not repeat most of the reviews here which seem to be going to the same direction. Stayed here in early September for five nights. Staffs were really helpful and pleasant, especially that we speak local languages. Ibnu, Son and the rest of front desk team are worth accolades. The front desk during week days morning time could...

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Helpful?
1Thank Ymarzuki
Singapore
Reviewed 3 October 2013

My partner and I stayed at the hotel, for a short getaway, to celebrate our anniversary. It's good to note that a shuttle service to and from the ferry terminal is provided. Upon arrival at the hotel we were greeted by all the staff at the reception. The entrance to the hotel is rather grand. Check-in was efficient and informative....

Review collected in partnership with Angsana.com
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Helpful?
Thank Regina L
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear A TripAdvisor Member, Thank you for bringing to our attention the challenges and disappointment encountered during your recent visit to our resort. It is with much concern that I heard about the unfortunate shortfalls you experienced while spending your anniversary in Angsana Bintan. I am glad to hear that your check in process was very efficient and informative. Your...

Singapore, Singapore
Reviewed 1 October 2013

Delightful staff really made this an enjoyable weekend, naturally friendly and they'll go the extra mile to assist you if they can. Its a shame about the actual hotel though, we were a little disappointed in our room especially with the price tag and so moved from the second to the fourth floor. Our 2nd floor room décor was dated,...

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Helpful?
Thank ClaireMear1971
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear ClaireMear1971, Thank you for providing us your feedback on your recent stay with us. We feel very dissapointed that your stay at Angsana Bintan did not live up to the expectation that you had of our brand. We apologize for the unacceptable conditions that you had encountered, and you can be assured that we will revisit our procedure in...

Singapore, Singapore
Reviewed 29 September 2013 via mobile

Beach was clean and with clear water. Rooms to the beach within a minute's walk. Fantastic marine center with lots of activities to choose from and friendly staff. Property is a little tired and certainly no five star feel despite the 5 star price. The room I had was rather basic. Bathroom is rather budget hotel feel. The room I...

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Helpful?
Thank Esmip
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Esmip, Thank you for providing your feedback of your recent stay with us. We feel very disappointed that your stay at Angsana Bintan did not live up to the expectations that you had of our brand. We apologize for the unacceptable conditions and unpleasant experiences that you have encountered, and you can be assured that work has been implemented...

Singapore, Singapore
Reviewed 26 September 2013

Having left Singapore on the 8.10 am (SG time) ferry service, we were well on our way to Angsana Bintan by 9.00 am (Bintan time). This was accomplished by the efficient and friendly Angsana staff at the BBT Ferry terminal who already had our names and details on hand. Ushering us to some comfortable seats in the hotel lobby, the...

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Thank wwzzll
A TripAdvisor Member
Hong Kong
1 review
Reviewed 26 September 2013

Good location. Only cost 15mins travel from Bintan Ferry Terminal to Angsana Hotel Bintan. Good services, love to see smiles at everywhere inside the hotel. Very helpful also when we request / enquire for anything.

Review collected in partnership with Angsana.com
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Thank A TripAdvisor Member
Mumbai, India
Reviewed 25 September 2013

liked this property given its proximity to beach, its quiet style and great service. The property itself is quite old and needs some renovation. Also, prices are high and thr payment process causes significant currency loss.

Review collected in partnership with Angsana.com
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1Thank Jude2410
ANIDBN, Ilias Vamvakas, Hotel Manager at Angsana Bintan, responded to this review

Dear Jude2410, Greetings from Bintan! Thank you for choosing Angsana Bintan for your holiday destination. It is so nice to read that you had an overall excellent stay with us and enjoyed the beach and our service. I have not missed to share your encouraging feedback with the team. It certainly made everyone proud to have received such high praise...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 55 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 

Additional Information about Angsana Bintan

Address: Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: $171 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Bintan 5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Bintan Bintan Island, Riau Islands
Hotel Style:
#4 Luxury Hotel in Bintan Island
#5 Spa Hotel in Bintan Island
#7 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Bintan staff and other travellers.
32 questions
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Questions? Get answers from Angsana Bintan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have an ocean view.”
 of 5 bubbles accord7, 24 Mar 2017 | Read review
“All rooms are sea/pool facing.”
 of 5 bubbles silveritte, 19 Mar 2017 | Read review
“watch the upper floor balconies if you have small children - large gaps.”
 of 5 bubbles 988kevant, 16 Mar 2017 | Read review
“Some reasons accessible to second floor without stairs or lift for pushchairs etc”
 of 5 bubbles V8176JTstephens, 11 Mar 2017 | Read review
“Some basic rooms have access to the garden in the back, if it's closer to the beach would be nicer”
 of 5 bubbles Gabbyx79, 2 Mar 2017 | Read review
5 of 5