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Novotel Manado Golf Resort & Convention Centre

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Novotel Manado Golf Resort & Convention Centre
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470 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Manado Golf Resort & Convention Centre
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Showing 330: English reviews
Reviewed 10 February 2017 via mobile

Stayed here just one night before my early morning flight. Room is standard, i feel the floor is a little bit dusty. I didnt try the breakfast menu so i cant comment on this. Staffs are very friendly and helpful. Fast check in and check out. Location is 5 minutes driving to airport, and 30 minutes driving to city center.

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Helpful?
Thank Friska_Said
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Ibu Friska, We Thank you very much for taking the time to write us your comment regarding your stay at Novotel Manado Golf Resort and Convention Center, we have noted your constructive comment regarding the clean line of floor and have taken action and addressed the matter up to department concerned, Thank you have shared your valuable comment and...

Jakarta, Indonesia
Reviewed 9 February 2017

Walked in the hotel at 10:30 pm on a Thursday night and needed 5 rooms. It took the front desk agent, the supervisor and the other 3 staff behind the desk over 15 minutes to find 5 clean rooms ..... then another 15 minutes to hand us over the keys..... Oh they were busy, but clearly no one was in...

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Helpful?
Thank Eric F
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Eric F, We thank you for taking the time to write us your comment regarding your stay at Novotel Manado Golf Resort and Convention Center, we have noted your constructive comment regarding the room was not ready yet during the walk in at the night time with five rooms needed and we have take action and addressed that matter...

Indonesia
Reviewed 2 February 2017

Arrived at midnite after my flight is delay. The check in was smooth, the staff really helpful. I booked a twin bed room from travel apps, ask to change to big size bed, no problems since they have the available room. The lobby is open air area with fresh air, really nice. The room is comfy, the bed also very...

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Helpful?
Thank HuiTaiLang69
NOVOTELManado, GM Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear HuiTaiLang, First of all, we would like to thanking you for take your time write a review on Novotel Manado. We delighted to read your comment as you giving a very detail of our Hotel which is very good for the recommendation to other guests. Regarding the floor in the room, we kindly inform you that now we are...

Bogor, Indonesia
Reviewed 17 January 2017 via mobile

Novotel Manado is located outside the downtown of Manado. It is near the airport. It has a jogging track with mount view and off course the fresh air. A good room with its services. A healthy breakfast with friends and family.

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Helpful?
Thank firman_haluan
NOVOTELManado, GM Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Firman, We would like to thanking you very much for writing a very good review on Novotel Manado. It was great to read your review that could be a spirit for our team to keep our services good even the best. We also happy to know that you can enjoy our facilities with your family. We will be waiting...

Reviewed 16 January 2017 via mobile

5-7 minutes driving time only from the airport, this is the largest hotel with golf driving range in Manado. The room has standard Novotel's quality. Room service delivered food fast. I did not expecting that fast. Laundry service also delivered on time. Need some new equipment for the gym. Lobby, restaurant, and swimming pool located on the same floor. Sometimes...

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Helpful?
Thank Gilang W
NOVOTELManado, GM Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Gilang W, It was delighted to know that our services can meet your expectations. We thank you very much for writing a very good review for Novotel Manado. To give the best services is our goal, and we will keep maintaining it to make a pleasant stay in our Hotel. Thank you also for notice about our fitness services,...

London, United Kingdom
Reviewed 8 January 2017

Perfect after long journey to recover before early plane the next morning. Room was clean and quite large. Pool was fine. Gym reasonably well equipped. BUT when a Tsunami alert flashed on the tv that after an earthquake a tsunami was going to hit Indonesia I went to reception to ask if we were safe and they had no idea...

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Helpful?
Thank Josi S
NOVOTELManado, GM Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Josi S, First of all, we thank you very much for writing a review on us and for choosing Novotel Manado. Regarding your experience during the stay, kindly allow us to apologize for the inconvenience. We do believe that your review could be a valuable lesson for us to pay more attention for all of the Hotel safety. However,...

Reviewed 4 January 2017 via mobile

Not much choice to stay in Manado City, they said best one and of course I believe the reputation of Novotel but if they SPG hotel, i would love to choose Starwood. Good service with Resto and Bar and HK staff, not really good on Front Desk 😞 not good coordination, so had to wait almost 3 hours for get...

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Helpful?
Thank Tan A
NOVOTELManado, GM Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Tan A, First of all, we would like to thank you very much for writing a review on us. Our deeply apologize for the inconvenience occur during your stay here. We do believe that your review is a valuable lesson for us to be better day by day. Regarding the front desk, we have passed this matter to the...

Perth, Australia
Reviewed 4 January 2017

After a flight and slow check in we asked for some ice to the room. I asked again two more times and finally after one hour the ice arrived at midnight. we were ready for bed and an early rise so it was a waste of time

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jane A
NOVOTELManado, GM Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Jane A, Thank you very much for taking a time to write a review on us. Please do accept our apologize for your experience with the room service during your stay here. We have delivered this matter to the department concern. We will keep improving our services to ensure our guest satisfaction. We will be very happy should you...

Cikarang, Indonesia
Reviewed 1 January 2017 via mobile

I took 3 families stay in this hotel. To my surprises the corridors floor to my room was dirty (so many stains), no mineral water and slipper in the room and i have to call the housekeeping to get them for me (thanks to the fast response from housekeeping). Front office staffs were very helpful. I purchased promo breakfast at...

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Helpful?
Thank Ronny G
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Ronny G, Greetings from the Novotel Manado Golf Resort and Convention Center.Thank you very much for taking the time to write us your constructive comments during your stay with us. It is with my regret and apologize to have your comments that our staff was not really pay attention to details in privide such mineral water and slipper in...

Reviewed 27 December 2016 via mobile

the room is clean but need to be renovate as the toilet looks old with lots of stain. parking is plenty but u need to walk in the dark with no one assisting you. front office personel arent so friendly as it should be. breakfast menu is okay.. they have varierty of local food and salad. Good location only around...

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Helpful?
Thank reinhard p
NOVOTELManado, Manager at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Mr. Reinhard P, Greetings from the Novotel Manado Golf Resort and Convention Center. we thank you very much for taking the time to write us your constructive comments in regard of bath room clean line and facility,We are on progress to do the maintenance and refurbishment of our bath room to look better, At Novotel Manado,we do strive to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Manado Golf Resort & Convention Center is 15 minutes from Sam Ratulangi International Airport and 20 minutes from city center. Nestled in 180 hectares of land. The hotel stylishly appointed rooms & suites embrace the splendid view of golf course and manicured garden. ... more   less 

Additional Information about Novotel Manado Golf Resort & Convention Centre

Address: Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: $62 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Manado Golf Resort & Convention Centre 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Novotel Manado Hotel Manado
Hotel Style:
#3 Luxury Hotel in Manado
#3 Spa Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Manado Golf Resort & Convention Centre staff and other travellers.
3 questions
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Questions? Get answers from Novotel Manado Golf Resort & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book online, the check in will be faster!”
C6299XVericf, 8 Feb 2017 | Read review
“Get an executive room -- a lot more space for not much more cash.”
JohnA299, 18 Dec 2016 | Read review
“Room on 2nd floor on south is more accessible to the pool.”
wahyuni, 23 Nov 2016 | Read review
“For more quiet, ask for a room facing away from the pool”
GeorgeI18N, 17 Oct 2016 | Read review
“There are rooms overlooking the golfcourse and mountain, and rooms overlooking the carpark ... make sure you specify!”
frequenttraveller63, 3 Oct 2016 | Read review
5 of 5