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Mercure Manado Tateli Beach Resort

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Mercure Manado Tateli Beach Resort
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243 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Reviewed 5 days ago NEW

5 of us (1 non diver) came for an 8 day diving trip with Eco divers which are based at the Mercure, Tateli Beach, having been on dive trips previously, we didnt have high expectations for the accommodation, how wrong we were. The hotel is excellent and the staff are first class, absolutely nothing was too much trouble. Even the...

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Helpful?
Thank Jim M
Jakarta, Indonesia
Reviewed 2 weeks ago

Comfortable room, great location - all the hallmarks of a good hotel. What set it apart for me was the level of service at the restaurant, something I don't see too often in Indonesia. I had let them know in advance that I am vegetarian, and they went out of their way to present delicious vegetarian lunches and dinners at...

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1Thank I-do-love-travelling
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear I-do-love-traveling, Thank you for staying with us at Mercure Manado Tateli Beach Resort. We are really glad to hear that you enjoyed your stay. As for the restaurant service, it is important for us to put your need as our priority and still make it enjoyable. I will certainly pass on your lovely comments and appreciation to the team....

Tilburg, The Netherlands
Reviewed 3 weeks ago via mobile

The most special thing about Tateli beach resort for me is the staff over there. They are really really friendly and always wants to help you!! They are also really intressed in you and they like to have a conversation.

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Helpful?
Thank Annemijn95
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Annemijn95, Thank you for your lovely review about Mercure Manado Tateli Beach Resort on TripAdvisor. We are pleased to hear that you had a great experience with the staff during your stay with us. We wish to have more opportunities to welcome you back in our hotel. Please do not hesitate to contact us if you have anything we...

Jakarta, Indonesia
Reviewed 3 weeks ago

Part of the big reason I picked this hotel because it has a little beach on the hotel. Because my kids love to play in the sands. The surrounding view of the hotel is beautiful. I ran on the walkway around the ocean in the morning and thought that was a very nice addition from the hotel. You can run/walk...

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Helpful?
Thank VerNap18
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear VerNap18, Thank you for your positive review about Mercure Manado Tateli Beach Resort. We are really pleased to hear that you enjoyed your stay. We look forward to the opportunity of welcoming you back during your next visit in Manado. Regards, Vincent Archer

Edmonton Canada
Reviewed 4 weeks ago

I would describe this hotel as 'faded luxury'. Hotel staff were excellent and attentive. We were upgrade to a suite on two floors and this was a great help for our largish group. It meant watching the children on the stairs but that was fine. Our view was wonderful. The pool is fabulous for children and it is gigantic. We...

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Helpful?
1Thank JeanEdmontonCanada
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear JeanEdmontonCanada, Thank you for your review about your stay in Mercure Manado Tateli Beach Resort. We are happy that our service met your expectation and made your stay more enjoyable. We hope to have the privilege again of welcoming you back in the future occasion. Regards, Vincent Archer

Surabaya, Indonesia
Reviewed 4 weeks ago via mobile

I think it's pretty good hotel, rebranding from old hotel make it looks new on the outside but still old inside. They have a great view, small private beach and jogging tracks. The room is clean but poor drainage at bathroom, you can make pool on it. Not responsive house keeping and over priced food. Not to far from downtown.

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Helpful?
Thank MyTusita
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear MyTusita, Thank you for taking time to write a review about our hotel. Your feedbacks are really important to us. We are very sorry for the inconvenience you have experienced regarding the drainage in the bathroom. We are still doing our best to improve every room in the hotel. About the unresponsiveness of our housekeeping team, I will definitely...

Diss, United Kingdom
Reviewed 19 March 2017

What a treat to arrive at this lovely resort. The bedrooms are spacious, clean and comfortable. Great views of the pool and ocean. The pools is fabulous and amazingly clean. All the staff go above and beyond the call of duty they could not be more helpful. The grounds are lovely and impeccable. The staff dealt with the heavy downpours...

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Thank Jfishwick
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Jfishwick, Thank you for taking the time to write a review of Mercure Manado Tateli Beach Resort. We are more than happy to hear that you enjoyed your stay in the hotel, as our guests' satisfaction is our utmost priority. Please do not hesitate to contact us if you have anything that we can help with. We wish to...

Reviewed 14 March 2017 via mobile

I bought those pictures showcasing the beauty of this hotel almost resort. The front appearance and lobby are fantastic. It's a very disappointing when the room and facilities are ugly, it looks old and as if like no staff cleans it well. I do hope they make some improvement in the room as we paid for it. Or does it...

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Thank Erwin J
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Mr Erwin J, Thank you for taking time to write a review about our hotel. Your feedback is really important to us. We are truly sorry to hear that our room did not meet your expectation. We ask for your understanding that currently our hotel is undergoing some renovation, and not every room has been renovated yet. But we...

Manado, Indonesia
Reviewed 23 February 2017

great hotel for stay far from city, have private white sands beach, but not good for play in the beach lilbit danger. great garden and swimming pool. big hotel i love the new room in new building. old room need maintanance especilay for the bath room. no bathtub in new bulding but its ok and better than room in old...

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Helpful?
Thank Yullani B
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Yullani B, Thank you for taking your time to write a review about Mercure Manado Tateli Beach Resort. We are really pleased to hear that you enjoyed your stay. We are still doing our best to improve every room in the hotel to make your next stay more enjoyable. We wish to have more opportunities to welcome you back...

Shanghai, China
Reviewed 18 February 2017

Thank you to the staff and managers for going out of your way to accommodate my vegetarian diet. It was not easy to come up with new variations for an entire week, but each meal was well-coordinated, and the fresh juices were outstanding, and the Mercure people always showed a friendly, supportive, welcoming and curious attitude. It really felt like...

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Helpful?
Thank kitokia
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear kitokia, Thank you for your kind review and support! We are glad you have had an enjoyable stay with us, many thanks too for recognizing our team members who had helped to ensure a wonderful and memorable experience here. We look forward to welcoming you back soon! Best regards, Vincent Archer

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Mercure Manado Tateli Beach Resort is known for its private beach lagoon. Situated near the beach in Tateli village, just 15 km from the central Manado town. ... more   less 

Additional Information about Mercure Manado Tateli Beach Resort

Address: Jln. Tanawangko | Desa Tateli, Manado 95116, Indonesia (Formerly Hote Sedona Manado)
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: $43 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Manado Tateli Beach Resort 4*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Manado
#3 Best Value Hotel in Manado
#4 Luxury Hotel in Manado
#4 Spa Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Manado Tateli Beach Resort staff and other travellers.
7 questions
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11 months ago
Singapore, Singapore
Midland, Canada

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Questions? Get answers from Mercure Manado Tateli Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one of the side wings overlooking the pool with sea views but not on the ground floor unless you have access problems”
Jfishwick, 19 Mar 2017 | Read review
“new room in new building is better”
  • garden aisle area
yullanib, 22 Feb 2017 | Read review
“Find another hotel”
shipwreck_pirate, 4 Jan 2017 | Read review
“Rooms at the upper floor will show a beautiful view of the Manado Tua island and swimming pool”
  • Beautiful view from my room
Ventje-Andre, 2 Jan 2017 | Read review
“choose newly renovated room”
328HS, 1 Jan 2017 | Read review
5 of 5