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Novotel Bukittinggi

12/05/2017 13/05/2017
1 room 2 adults 0 children
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Novotel Bukittinggi
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290 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Singapore
Reviewed 1 week ago

Novotel could be considered one of the best hotel in Bukittinggi area. The hotel is strategically located right on top of a small hill overlooking the entire town. Most places of interest around the area are within walking distance. The coffee shop at hotel serves very good local food, live music is provided at the lounge that serves alcoholic drinks...

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Helpful?
Thank Kool123934
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 2 weeks ago via mobile

As with any other Novotels, you know what to expect, so no nasty surprises. The rooms and toilets are clean. The bar/cafe has live music/karaoke at night and having breakfast below the majestic tree by the pool is a refreshing experience. It was a very pleasant stay amidst the hotel's unique colonial architecture and a very strategic location.

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Helpful?
Thank Idris M
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Idris M , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 2 weeks ago

Good things: reasonable location, decent bed, warm shower and workable in room internet. Poor things: dark and dated room, very very noisy in room above the local roads with local motor sepeda traffic destined to ruin a decent night's sleep, the typical low quality Indonesian mini bar, and to cap it off spent 10 minutes waiting for service in the...

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Helpful?
Thank Terry L
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Terry L , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Petaling Jaya, Malaysia
Reviewed 3 weeks ago

Great Location to stay at Bukittinggi, Indonesia. Near Jam Gadang the most visited place in Bukittinggi. Travelling with my wife, we had a wonderful stay here. Love the hotel buffet breakfast the original nasi kuning and lontong

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Helpful?
Thank azwanmaster
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Azwan , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Singapore, Singapore
Reviewed 3 weeks ago

Upon arrival was greeted with smiles by 02 lady receptionist. Welcome drinks were offered, Room was upgraded to Deluxe facing the 02 mountains.Room and toilet were cleaned. Comfortable mattress, pillow and bolsters. Air condition functioning well. Hotel location walking distance to Jam Gadang and Pasar Atas. Also nearby to Japanese Caves and Ngarai Sianok. Staffs we met always smiles and...

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Helpful?
Thank Mcrazy
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Mcrazy , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Melati P
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Jakarta, Indonesia
Reviewed 3 weeks ago

We did our booking directly to the hotel and only one day before we had to cancel one of the rooms because one couple were very sick that they could not go; all the process were smooth and the staff was very helpful. The hotel was very full and thanks to the hotel receptionist / staff who were able to...

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Helpful?
Thank Novalynda
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Novalynda , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Jakarta, Indonesia
Reviewed 21 March 2017

Best hotel in Bukittinggi, with very satisfactory service, friendly and helpful, facilities were made despite maximal are in older buildings that may require restoration, rooms with mountain views Singgalang make us feel being in a palace in a nice small town

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Helpful?
Thank Yanu88
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Jakarta, Indonesia
Reviewed 5 March 2017

When I arrived, the process for checking-in was fast and hotel staff were friendly and helpful, even to show me directions to city attractions. The room was spacious and clean and very nice with good bedding. It located in the middle of almost all attraction in the Bukittinggi area, such as Pasar Atas, Jam Gadang, Ngarai Sihanouk. Very easy to...

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Helpful?
Thank Abdi617
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Abdie , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Jakarta, Indonesia
Reviewed 3 March 2017 via mobile

Stayed for two nights in two standard rooms on christmas holiday. Upon getting off the car, we had to take quite steep stairs to reach the front desk, which is daunting for the elderly (we have our 70 yo parent traveling with us). We were told that a ramp is actually available, but further away & inconvenient to use. Rooms:...

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Helpful?
Thank Z S
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear valued guest , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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12/05/2017 13/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting

Additional Information about Novotel Bukittinggi

Address: Jl. Laras Dt Bandaro, Bukittinggi 26115, Indonesia (Formerly The Hills Bukittinggi Hotel & Convention)
Region: Indonesia > Sumatra > West Sumatra > Bukittinggi
Price Range: $59 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Novotel Bukittinggi 3.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
The Hills Bukittinggi Hotel Bukittinggi
Bukittinggi Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bukittinggi staff and other travellers.
3 questions
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Kuala Lumpur, Malaysia
over a year ago

See all questions (3)

Questions? Get answers from Novotel Bukittinggi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room that does not overlook the road(s), as assumedly they may exist although not totally sure.”
V32UBterryl, 8 Apr 2017 | Read review
“take the mountain view room,you ll never regret it, the window view is awesome. ”
960melatip, 2 Apr 2017 | Read review
“select rooms are in the wing by asking mountain view”
Yanu88, 20 Mar 2017 | Read review
“Best to take the room with mountain scenery”
  • Mount Merapi from Novotel Bukittinggi
Abdi617, 4 Mar 2017 | Read review
“Ask for a mountain view”
b00sey10, 31 Aug 2016 | Read review
5 of 5
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