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JW Marriott Hotel Medan

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Traveller (857)
Room & Suite (295)
Dining (84)
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Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Hotel Medan
Special Offer: Member Rates
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Offers from JW Marriott Hotel Medan
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,116)
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456
263
74
30
11
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All reviewsthe executive loungeprime steakhouseinfinity poolbest hotel in townlobby barbusiness triphigh floorchinese restaurantrain showervisited medanbreakfast buffet isf bcity viewlake tobalocal foodspacious roommany choices
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1 - 5 of 834 reviews
Reviewed 4 days ago

We enjoyed our stay at the JW Marriott Hotel, Medan very much. Above all I would mention the helpfulness and courtesy of the staff with a special thanks to reception staff Indra, Saddam and Welly and the staff at the concierge desk. The hotel decor...More

Thank solastcentury
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 3 days ago

Dear Mr/Ms Solastcentury, With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! We are absolutely delighted that you enjoyed your experience at JW Marriott Medan. Our staff are doing their best to...More

Reviewed 1 week ago

Stayed 1 night at JW on my way to Lake Toba. Private taxi from Airport to hotel took me around 1.5 hours. Overall the place lives up to its reputation of a premier hotel. Staff is just awesome and everyone will greet you with friendly...More

Thank TouristDesi
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 5 days ago

Dear Ms Desi, We appreciate you taking time to share with us about your experience while at our hotel. It's always encouraging to know that our guest enjoyed their stay at JW Marriott Medan. I’m glad that you experience the service level that we aspire...More

Reviewed 1 week ago via mobile

I love my corner room on the 25rd floor. The restaurant staff were very friendly. Mr. Martin was one of the most hardworking, efficient and friendly staff I have met. I really love this place... Well done..More

Thank Dianyunita29
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 5 days ago

Dear Ms Dianyunita29, What a great impression you have shared with us about your recent stay at JW Marriott Medan! We are absolutely delighted that you enjoyed your experience at JW Marriott Medan. Our staffs are working hard each day to provide the very best...More

Reviewed 1 week ago

Our 2nd time stay at this hotel was also great just like the 1st one. Staffs were still giving excellent service & as helpful as I could remember. Check in was fast because we were using the check in tools from Marriott apps. Upon arriving,...More

Thank magdalena t
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 5 days ago

Dear Ms Magdalena, Welcome back! It's always been a great experience to read a comment like yours in regards of recent stay with us. Thank you for staying with us, we are glad to know that you really enjoyed your time with us, especially knowing...More

Reviewed 2 weeks ago via mobile

We stayed at this hotel for 3 nights. The restaurant staff were very friendly and more importantly efficient. We want to single out a staff at the coffee house where we had our daily breakfast. Ms Nuriani was one of the most hardworking, efficient and...More

Thank Arraau
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Arraau, It was really great to know that we've made your 3 nights stay experience with us enjoyable. With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It's always great to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$61 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Medan
#1 Luxury Hotel in Medan
#1 Business Hotel in Medan
#6 Best Value Hotel in Medan
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$61 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Medan
#1 Luxury Hotel in Medan
#1 Business Hotel in Medan
#6 Best Value Hotel in Medan
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (857)
Room & Suite (295)
Dining (84)
Pool & Beach (37)
Business Centre & Event Rooms (3)
Questions & Answers
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dawnwyndham
21 March 2018|
AnswerShow all 11 answers
Response from tHea_Mario | Reviewed this property |
yes absolutely..welcome to Jw Marriot
1
Vote
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Serjio L
5 March 2017|
AnswerShow all 11 answers
Response from PVK48 | Reviewed this property |
The airport has a fast train which is 30 mins if you manage to time it well. Costs 100,000 IDR ($10). After 9.30pm next one is not til midnight. I had to get a bus to town which was $2 but took well over an hour. Can get a... More
2
Votes
Vishnu V
2 October 2016|
AnswerShow all 5 answers
Response from vanessaharahap | Reviewed this property |
Yes i think so, but to more information please contact receptionist. Line: +61 4553333 😊
0
Votes
Room Tips
"Higher floor rooms will give a good city view"
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"I loved our corner room on the 23rd floor. it was very reasonably priced on a world scale."
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"Both sides face roads. But the rooms facing the pool appear to be noisier due to larger traffic"
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"Higher floor"
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