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JW Marriott Hotel Medan

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Traveller (876)
Room & Suite (315)
Dining (94)
Ratings and reviews
Certificate of Excellence
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
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What's included
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
5 Star Hotel
The JW Marriott Medan is the first International 5-star hotel in Medan, Indonesia. Each of our 287 new guest rooms boast breathtaking views, contemporary furnishings, luxurious bedding, 37" to 42" flat-panel TV and connectivity to plug and play iPods and other personal devices. Relax...
Offers from JW Marriott Hotel Medan
Special Offer: Member Rates
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Location and contact
Jl. Putri Hijau no. 10, Medan 20111, Indonesia
Hotel website
22.1 km to Kuala Namu International Airport
16 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,139)
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1 - 5 of 846 reviews
Reviewed 4 days ago

I stayed at the J. W. Marriott in Medan for 4 nights and could not fault one thing. The service was spot on from reception through the concierge, restaurant staff, Spa staff, room service nd anyone else I dealt with.More

Thank Ron B
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 4 days ago

Dear Mr.​ Ron B, It was really great to know that we've made your stay experience with us enjoyable. With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It's always great to...More

Reviewed 5 days ago

Security at the hotel was great and it made me feel safe being there for the first time. The room is large and clean and breakfast were great too. I had sent my laundry last minute to washing before i check out and they were...More

Thank _shannonmail77
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 5 days ago

Dear Ms Shannon, It was really great to know that we've made your stay here enjoyable. With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! We appreciate you taking time to share...More

Reviewed 1 week ago via mobile

Top class hotel with excellent service you can get from JW Marriot brand. Large room, clean, good and many breakfast choices, etc... but i recommend to choose front facing room. I stayed at room facing railway in the back of the hotel which are 24...More

Thank fkokr
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Mr fkokr, It was really great to know that we've made your experience in Medan enjoyable. With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It's always great to know that...More

Reviewed 2 weeks ago via mobile

Spent 2 days here with my family, expecting we will got the same hospitality service with Marriot Jakarta, but unfortunately my experience this time with Marriott a bit disappointed. Arrived at the hotel with 5 big luggage, no one is help us to carry the...More

8  Thank Amelia Z
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Ms Amelia, Firstly, I wish to personally thank you for providing us feedback following your stay at JW Marriott Medan. I am sad to know that your check in experience was not perfect, please accept our sincere apology. As you know, we at the...More

Reviewed 2 weeks ago

I am personally enjoy to stay at marriot medan, breakfast are great, room is big and clean. the only concern i have is that hotel management need to honor business traveller from company. Business traveler will be booked through company's agent, so we don't get...More

1  Thank david t
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 2 weeks ago

Dear Mr David, Firstly, I would like to extend our greatest gratitude for your loyalty to our hotel and we thank you for showing care by sharing your feedback. We at JW Marriott Medan, commit to high service standards and guest satisfaction is always one...More

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About
Description
The JW Marriott Medan is the first International 5-star hotel in Medan, Indonesia. Each of our 287 new guest rooms boast breathtaking views, contemporary furnishings, luxurious bedding, 37" to 42" flat-panel ...More TV and connectivity to plug and play iPods and other personal devices. Relax with a dip in the outdoor infinity swimming pool. Stay fit with a great workout on our new state of the art fitness equipments in our health club, open 24 hours daily. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free Internet
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (876)
Room & Suite (315)
Dining (94)
Pool & Beach (39)
Business Centre & Event Rooms (5)
Questions & Answers
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wpchor
2 June 2018|
AnswerShow all 4 answers
Response from tHea_Mario | Reviewed this property |
the best option is to use the airport train. it costs about $8 . it takes about 45 minutes. the train departs every 1hour.
0
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dawnwyndham
21 March 2018|
AnswerShow all 11 answers
Response from tHea_Mario | Reviewed this property |
yes absolutely..welcome to Jw Marriot
1
Vote
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Serjio L
5 March 2017|
AnswerShow all 12 answers
Response from PVK48 | Reviewed this property |
The airport has a fast train which is 30 mins if you manage to time it well. Costs 100,000 IDR ($10). After 9.30pm next one is not til midnight. I had to get a bus to town which was $2 but took well over an hour. Can get a... More
2
Votes