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JW Marriott Hotel Medan

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Traveller (889)
Room & Suite (323)
Dining (106)
Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,151)
There are newer reviews for JW Marriott Hotel Medan
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All reviewsthe executive loungeprime steakhousestar experiencebest hotel in townbusiness triplobby barhigh floorchinese restaurantrain showerbreakfast buffet isvisit medanf bcity viewswimming pool islake tobaspacious roomlocal food
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21 - 25 of 858 reviews
Reviewed 12 June 2018 via mobile

Stayed in JW Marriott for one night and the service was really great! There’s daily shuttle bus services to and fro Centrepoint which is really convenient for us. Our room was on the 28th floor and the view was awesome. The restaurant located at the...More

Thank gina798
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 13 June 2018

Dear Ms Gina, With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It's always great to know that everything was perfect. Glad to know that you had a chance to take the...More

Reviewed 9 June 2018

It's hard to review this hotel, as the staff were very friendly but overall for a Marriott, the experience was just average. Given the cost of the hotel and compared to other Marriott's I've stayed in in SEA, this one needs a bit of a...More

5  Thank Ariel K
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 11 June 2018

Dear Ms Ariel K, Firstly, I would like to extend our greatest gratitude for your loyalty and support to Marriott. We thank you for choosing to stay in JW Marriott Medan and for showing care by sharing your feedback. Your feedback on our housekeeping staff...More

Reviewed 6 June 2018 via mobile

Nice hotel to stay.. downtown..all services with polites staff..the breakfast was so many choices..swimming pool ..gym ..laundry services..was unforgotable spend ..the recepsion dan the security standart of 5 star hotelMore

Thank Henry S
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 7 June 2018

Dear Mr Henry, It was really great to know that we've made your stay experience with us enjoyable. With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It's always great to know...More

Reviewed 3 June 2018 via mobile

A very nice hotel located in a somewhat rough neighbourhood. Check in went smooth, the room was big and clean. Breakfast was ok. The special thing about this hotel, is the exceptional friendly staff. Always smiling and asking if they could be of help. Because...More

Thank Hogl89
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 5 June 2018

Dear Hogl89, Welcome back! It's always been a great experience to read a comment like yours in regards of recent stay with us. Thank you for staying with us, we are glad to know that you really enjoyed your time with us, especially knowing that...More

Reviewed 28 May 2018 via mobile

It was a excellent experience and staff was helpful all around. Great smiles and very welcoming. Would highly recommend to everyone who is visiting Medan let it be social or business. Kudos Marriott Team.More

Thank ravanv
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 5 June 2018

Dear Mr Ravanv, We are absolutely delighted that you enjoyed your experience at JW Marriott Medan. Our staffs are doing their best to offer you an incredible experience and I would like to thank you for highlighting their work. Your review is a source of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Room Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Bar/Lounge
Outdoor pool
Details
Price range
US$64 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Medan
#1 Business Hotel in Medan
#1 Luxury Hotel in Medan
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$64 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Medan
#1 Business Hotel in Medan
#1 Luxury Hotel in Medan
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (889)
Room & Suite (323)
Dining (106)
Pool & Beach (39)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
wpchor
2 June 2018|
AnswerShow all 4 answers
Response from tHea_Mario | Reviewed this property |
the best option is to use the airport train. it costs about $8 . it takes about 45 minutes. the train departs every 1hour.
0
Votes
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dawnwyndham
21 March 2018|
AnswerShow all 11 answers
Response from tHea_Mario | Reviewed this property |
yes absolutely..welcome to Jw Marriot
1
Vote
Google Translation
Serjio L
5 March 2017|
AnswerShow all 12 answers
Response from PVK48 | Reviewed this property |
The airport has a fast train which is 30 mins if you manage to time it well. Costs 100,000 IDR ($10). After 9.30pm next one is not til midnight. I had to get a bus to town which was $2 but took well over an hour. Can get a... More
2
Votes
Room Tips
"Choose the corner room"
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"Pick top floors if possible"
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"High floor / pool view"
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"Higher floor rooms will give a good city view"
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