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Grand Swiss-Belhotel Medan

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Traveller (339)
Room & Suite (124)
Dining (71)
Ratings and reviews
Certificate of Excellence
  • Excellent35%
  • Very good44%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“cambridge mall”(61 reviews)
“small mall”(6 reviews)
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What's included
Free Wifi
Free Breakfast
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Concierge
Spa
Wheelchair Access
4 Star Hotel
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms...
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Location and contact
Jl. S. Parman no. 217, Medan 20112, Indonesia
23.4 km to Kuala Namu International Airport
56 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (827)
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254
83
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All reviewscambridge mallrooftop restaurantsmall mallbusiness tripbika ambonstrategic locationswimming poolhotel is locatedvisit medanbuffet breakfastnice staystreet fooddeluxe roomnice roomhotel managementcity viewfront office
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1 - 5 of 601 reviews
Reviewed 1 week ago via mobile

This is a good place to rest after arriving in Medan, the rooms are clean and the staff is very polite. Medan itself is not worth visiting though. Very dirty with a lot of smog hanging in the air. If you have the chance, just...More

Thank RCL87
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 1 week ago

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

Reviewed 4 weeks ago via mobile

Although there are no smoking sign, but the staff and security allowing anyone to smoke in swimming pool area and kids pool area. Really embarrassing that hotel allowing guest to smoke, really not recommended.More

Thank Iqbal R
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 3 weeks ago

Dear Mr. Iqbal R, Thank you for posting your review on TripAdvisor with regards to your stay with us at Grand Swiss-Belhotel Medan. We would like to apologize for the inconvenience you had during your latest stay. With due respect, we do provide smoking and...More

Reviewed 5 weeks ago

Grand-Swiss-Belhotel is definitely excellent choice to stay in Medan. The ambience of facilities and furniture are attentively convenient, the choices of breakfast and room-service is worth the price (modern serving of traditional food delicacy is well-maintained). Last but not least, the location is worth-visit for...More

Thank coffeholic_lie
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 5 weeks ago

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

Reviewed 16 June 2018 via mobile

Great and very hospitable welcoming staff. Airport pickup well arranged. Great breakfast too. Facilities are a bit less then expected. E.g. rain shower in the room was not operational. They promised to fix it though and we just stayed a night. Check out the rooftop...More

Thank Alexander B
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 5 weeks ago

Dear Mr. Alexander B, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very...More

Reviewed 4 June 2018

I love this hotel! The welcoming was well planned with good reception plus nice drink, including fast checked in and a very helpful manager that made a great impression about staying in this hotel for the very first time. The choices of breakfast are wide...More

Thank AnthonySteven
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 5 June 2018

Dear Mr. Anthony Steven, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted...More

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About
Description
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right ...More next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (339)
Room & Suite (124)
Dining (71)
Pool & Beach (17)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Sazilah S
17 July 2018|
AnswerShow all 2 answers
Response from Philip J |
HOTEL nya JOROK !!! DIRTY and SMELLY Hotel !!! The smell was like someone peeing around the room or the toilet was broken. We checked the toilet and found out the door was also broken. We thought the smell would be gone... More
0
Votes
Room Tips
"No tips coz it is nice"
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"Good nice clean room"
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"restaurant tip: Asking whether guests like a cofee or tea should not be so difficult"
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"#2310, TV was little bit small but the bathroom is EPIC. Would like to come back anytime soon. (I checked in..."
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