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Grand Swiss-Belhotel Medan

806 reviews
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Traveller (322)
Room & Suite (124)
Dining (71)
Overview
  • Excellent34%
  • Very good46%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“cambridge mall”(61 reviews)
“edge restaurant”(15 reviews)
“swiss cafe”(6 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (806)Write a Review
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Show reviews that mention
All reviewscambridge malledge restaurantswiss cafecorner roomsmall malltop floorbusiness tripbika ambonstrategic locationswimming poolstaying at this hotelbuffet breakfastvisit medannice staydeluxe roomrecommended hotelstreet food
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1 - 5 of 589 reviews
Reviewed 2 days ago

Grand Swissbel was for many years my go to hotel in Medan for business. Over the last few weeks I have stayed several times and it has continued to disappoint on all fronts. The maintenance, service and rooms have deteriorated terribly. Maintenance issues such as...More

Thank Simon R
Reviewed 1 week ago

Room nice and clean and there is spa and fitness facilities available at the hotel for free. very enjoy stay at this hotel. some times I bring also my wife to do business in this hotel and she enjoy and relax staying in the room.More

Review collected in partnership with this hotel
Thank ghanisk
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 1 week ago

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

Reviewed 2 weeks ago via mobile

The hotel is located right in the city center and connected to Cambridge Mall. It took about 45 minutes or so from the airport to the hotel. The room is spacious and clean. The bed is comfortable but the pillows are too soft. The carpet...More

Thank lizcyni
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 2 weeks ago

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased...More

Reviewed 3 weeks ago

The hotel located in a mall so its quiet convenient. And it is in the city of medan where all the hype are. The hotel is recommended for staying when visiting medan.. deffinately come back to this hotel.More

Review collected in partnership with this hotel
Thank Adi H
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 3 weeks ago

Dear Mr. Adi H., Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted...More

Reviewed 4 weeks ago via mobile

Starting from Sunday evening until Saturday morning. That was when I stay at this hotel. I pick this hotel because just a step or two from Cambridge Mall. Front office greets you warmly, spacious and luxury bathroom. The carpet thoug needs to be renewed along...More

Thank HarryOelian
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 4 weeks ago

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$56 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Medan
#3 Luxury Hotel in Medan
#3 Business Hotel in Medan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$56 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Medan
#3 Luxury Hotel in Medan
#3 Business Hotel in Medan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (322)
Room & Suite (124)
Dining (71)
Pool & Beach (17)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Aik Jin H
26 March 2017|
AnswerShow all 3 answers
Response from Christie R | Reviewed this property |
Not sure who Grace is but the service here is Excellent. Friendly staff and helpful staff. Check in can be slow at times. The fridge rarely works but she asked for a new one they've replaced :) I'd definitely go back.
0
Votes
Ayla M
30 May 2016|
AnswerShow all 6 answers
Response from Hendry E | Reviewed this property |
i suggest take train to airport .....on the way to airport always jam in busy hour and the train very comfortable and affordable
0
Votes
tarasera
7 February 2015|
AnswerShow all 4 answers
Response from GroupSocMed | Property representative |
The Connecting is only for the Superrior Room Type, thank you
0
Votes
Google Translation
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12
Room Tips
"No tips coz it is nice"
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"Good nice clean room"
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"restaurant tip: Asking whether guests like a cofee or tea should not be so difficult"
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"#2310, TV was little bit small but the bathroom is EPIC. Would like to come back anytime soon. (I checked in..."
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