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Grand Swiss-Belhotel Medan

0.6 km from Medan centre
  • Pool
  • Fitness centre
  • Room Service
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Jl. S. Parman 217, Medan 20112, Indonesia
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672 Reviews from our TripAdvisor Community

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Showing 504: English reviews
Bandung, Indonesia
Reviewed 3 January 2017

problem with cleanliness, lack housekeeping, no towel 2 times, no carpet 2 times, long time process when paying bill <----- have to improve. need to change the old carpet. beside this everythingelse is on the place.

Review collected in partnership with this hotel
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Helpful?
Thank chrisgN3065GY
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Chris, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We would like to apologize profusely regarding your comment about the cleanliness and amenities in our room as we...

Medan, Indonesia
Reviewed 3 January 2017

Dear manager,your hotel was so good,the facility is great you got everything to please your guests but I think that your rooms need to rejuvenate because last time I checked that the bathroom lock is missing and I'm not very comfort to take a shower with an unlocked door,and the chair the curtain and the sink is all broke on...

Review collected in partnership with this hotel
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Helpful?
Thank khaisarFahlevi
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Khaisar Fahlevi, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We would like to apologize profusely regarding your comment about the attitude of our concierge and security staff...

Kuala Lumpur, Malaysia
Reviewed 31 December 2016

The location of the hotel is very good, easy to reach to the Sun shopping mall and Agong mosque. Very good staff. Easy to get taxi and very clean. The hotel attached to the Cambridge Square shopping mall.

Review collected in partnership with this hotel
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Helpful?
Thank Hamzah M
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Hamzah, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with...

Singapore, Singapore
Reviewed 27 December 2016

I would definitely stay in this hotel again because of the breakfast buffet. Variety of dishes to choose from that you'll be spoilt for choice. Provides airport transfer service and hotel reception staff are polite and attentive to guests' needs. The room was well-maintained and bed was comfortable to sleep on. Good job on maintaining that! Minus points on the...

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Helpful?
Thank Kirzruba
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know...

Medan, Indonesia
Reviewed 27 December 2016

Nice hotel with easy access but a lil bit noisy in the corridor. Great breakfast because it serves western and traditional food. Speed wifi. bathroom with marmer and hot water. but we don't get spoon and bowl.

Review collected in partnership with this hotel
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Helpful?
Thank arssy_sazly
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know...

Reviewed 26 December 2016

Booked this hotel based on the ratings on Tripadvisor and it was all worth it. We were upgraded to a bigger room and located on a higher level (Level 21). The room was spacious, clean and the toilet was awesome! The reception were extremely helpful and able to communicate good English. Going around to places like Sunplaza Mall and Centrepoint...

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Helpful?
Thank Muhd Firdaus R
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the free upgrade...

Jakarta
Reviewed 22 December 2016

Huge Deluxe Room, various menu of breakfast, friendly staffs, good location (adjacent to Cambridge Mall). Around the hotel there are places you might need to go (chinese food restaurant and famous bakery of bIka ambon.

Review collected in partnership with this hotel
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Helpful?
Thank Itut
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and that you are taking your time to inform us of your experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you...

Jakarta, Indonesia
Reviewed 13 December 2016 via mobile

First impression was a wow. A decent hot with nice staffs and decent facility. The bed however, was a bit underwhelming since it was below our expectation for a hotel in that class. The bed was a bit timid. I personally have no idea it was only in our room or not. We had sahoor in the restaurant and the...

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Helpful?
Thank Gerry Y
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and that you were very pleased with all the...

Singapore, Singapore
Reviewed 10 December 2016

The hotel location in the same complex of shopping mall. Hotel staffs/front desk are friendly and responsive Rooms are clean and neat. Breakfast has many varieties to choose. Will definitely comeback to stay..

Review collected in partnership with this hotel
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Helpful?
Thank JNB28
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know...

Reviewed 5 December 2016

We stayed for 3 nights in the hotel. The buffet breakfast had a good variety. Unfortunately, our key cards for both rooms we had did not work despite changing them every day. We ended up locked out of the rooms every time we left them and had to call reception for new key cards that would not work the next...

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Helpful?
Thank Marie M
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for posting your constructive feedback on Trip Advisor; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. We are really sorry to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 

Additional Information about Grand Swiss-Belhotel Medan

Address: Jl. S. Parman 217, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $87 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Agoda, Asiatravel.com Holdings and Orbitz so you can book your Grand Swiss-Belhotel Medan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#2 Spa Hotel in Medan
#2 Luxury Hotel in Medan
#3 Business Hotel in Medan
#3 Family Hotel in Medan
#6 Best Value Hotel in Medan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Swiss-Belhotel Medan staff and other travellers.
3 questions
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Questions? Get answers from Grand Swiss-Belhotel Medan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high level room for great view”
  • View from the 20th floor
 of 5 bubbles Missmatya, 25 Jan 2017 | Read review
“Try to be familiar with rooms equipment on check in and ask higher floor”
 of 5 bubbles MasJ-S39, 16 Jan 2017 | Read review
“Rooms heading north or south, higher that 9th floor. Avoid rooms in the corner of the building which are usually smaller.”
 of 5 bubbles aji_44y, 9 Jan 2017 | Read review
“Please keep cleaning in the room, especially under the bad, i found waste under the bad and under the lamp-ion lamp. For the overall is OK, thank you very much”
 of 5 bubbles budia2017, 4 Jan 2017 | Read review
“High level and near the lifts”
 of 5 bubbles muhdfirdausr, 26 Dec 2016 | Read review
5 of 5