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Grand Swiss-Belhotel Medan

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Traveller (327)
Room & Suite (124)
Dining (71)
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Overview
  • Excellent35%
  • Very good45%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“cambridge mall”(61 reviews)
“small mall”(6 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Reviews (814)
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All reviewscambridge mallrooftop restaurantsmall mallbusiness tripbika ambonstrategic locationswimming poolstaying at this hotelvisit medanbuffet breakfastnice staysmoking roomstreet foodrecommended hotelfive star hotelnice roomchecking in
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11 - 15 of 595 reviews
Reviewed 27 January 2018 via mobile

Starting from Sunday evening until Saturday morning. That was when I stay at this hotel. I pick this hotel because just a step or two from Cambridge Mall. Front office greets you warmly, spacious and luxury bathroom. The carpet thoug needs to be renewed along...More

Thank HarryOelian
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 29 January 2018

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased...More

Reviewed 27 January 2018

Swissbell is my go to hotel when travelling to Medan. Conveniently located next to the mall, it offers friendly service, clean rooms, quality breakfast and value for money. It is boutique, quiet and so far I have never had trouble with food, hot water or...More

Review collected in partnership with this hotel
Thank Simon R
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 29 January 2018

Dear Mr. Simon. R., Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted...More

Reviewed 27 January 2018

Unable to find the on/off switch to the floor lamp. End up having to unplug the power cord before sleeping at night. Nevertheless, the room is clean, tidy and comfortable. I like the convenience of buying grocery at the supermarket situated at the mall (inside...More

Review collected in partnership with this hotel
Thank goh_yongliang
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 29 January 2018

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased...More

Reviewed 23 January 2018

Nice stay. Bed is confortable. Pillow is too soft n no choices of hardness. Rooms are clean. Shower pipes has minor leaking issue. Breakfast is good n has large variety of choices. Check in n check out are done at a quick pace.More

Review collected in partnership with this hotel
Thank Citra Kusuma W
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 24 January 2018

Dear Ms. Citra Kusuma W., Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are...More

Reviewed 23 January 2018

Upon check-in, my wife and I were upgraded to executive room #2209 and it's been one of the best experiences we had staying at Medan (we stayed at Aryaduta, Grand Mercure and J.W.Marriott before). Although the room is old, but the amenities are pretty good....More

Thank AntonWidodo
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 24 January 2018

Dear Mr. Anton Widodo Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$55 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Medan
#3 Business Hotel in Medan
#4 Luxury Hotel in Medan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$55 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Medan
#3 Business Hotel in Medan
#4 Luxury Hotel in Medan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (327)
Room & Suite (124)
Dining (71)
Pool & Beach (17)
Business Centre & Event Rooms (7)
Questions & Answers
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Aik Jin H
26 March 2017|
AnswerShow all 3 answers
Response from Christie R | Reviewed this property |
Not sure who Grace is but the service here is Excellent. Friendly staff and helpful staff. Check in can be slow at times. The fridge rarely works but she asked for a new one they've replaced :) I'd definitely go back.
0
Votes
Ayla M
30 May 2016|
AnswerShow all 6 answers
Response from Hendry E | Reviewed this property |
i suggest take train to airport .....on the way to airport always jam in busy hour and the train very comfortable and affordable
0
Votes
tarasera
7 February 2015|
AnswerShow all 4 answers
Response from Group Social Me... M | Property representative |
The Connecting is only for the Superrior Room Type, thank you
0
Votes
Google Translation
Room Tips
"No tips coz it is nice"
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"Good nice clean room"
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"restaurant tip: Asking whether guests like a cofee or tea should not be so difficult"
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"#2310, TV was little bit small but the bathroom is EPIC. Would like to come back anytime soon. (I checked in..."
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