We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
01/01/2018 02/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Aston Cityhall Hotel & Serviced Residences

    Jl. Balai Kota no. 1, Medan 20112, Indonesia
    Save
    Lowest prices for your stay
    01/01/2018 02/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$83
    US$62
    SAVE US$21
    US$62
    Traveller (324)
    Room & Suite (100)
    Dining (15)
    Overview
    • Excellent32%
    • Very good50%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “merdeka walk” (97 reviews)
    “train station” (49 reviews)
    “city hall” (9 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    1 Jan2 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$62.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Medan hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d03eadfc3c874ca3b44261f773357d73", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1635140,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":1,"year":2018},"checkout":{"day":2,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d03eadfc3c874ca3b44261f773357d73","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":83,"lowestMetaPrice":62,"additionalPartner":false,"highestMetaPriceDisplay":83,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":83,"lowestMetaPrice":62,"highestMetaPriceDisplay":83,"hotelName":"Grand Aston Cityhall Hotel & Serviced Residences","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQwM2VhZGZjM2M4NzRjYTNiNDQyNjFmNzczMzU3ZDczIiwiQUlLIjoiZGI0ZjkzMTFjOGI5NDRhODgyNjhmY2NmZDQxYTE0MDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/01/2018", "checkOut": "02/01/2018", "lowestPrice": "US$62", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (735)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 518 reviews

    Reviewed yesterday via mobile

    The location is very central and I was impressed by the Spa Room. A japanese style room with a spa bath concept. I ran a seminar with a client, which unfortunately the air conditioner in the seminar room was bad. The breakfast can use a...More

    Thank Hingdranata N
    Reviewed 4 days ago via mobile

    Booked a spa room hoping for a spa, it is only a big bath that takes too long to fill to even use. The room is small the lights and PowerPoints didn’t work. The staff are friendly but need more training. The laundry service is...More

    Thank Kathleen C
    Reviewed 3 weeks ago via mobile

    I come to this hotel before when my cousin married, but the service was no good, but this time the service was different, the staff is very helpfull, from door to the front office the staff is full of smile, we recieved a welcome drink...More

    Thank l1ng3rman
    Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 3 weeks ago

    Dear 1ng3rman, Thank you very much for coming back to stay with us and I'm glad that you have noticed several improvements at our hotel. For a family trip, I'd recommend our serviced apartment, which is available in 1, 2, or 3 bedroom units. Look...More

    Reviewed 5 weeks ago

    When came to this hotel as part of a wedding package and the stay was quite enjoyable. We were well accommodated and the staff was quite helpful. As we were there for a wedding we stayed with other members of the family in the serviced...More

    Thank John V
    Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 4 weeks ago

    Dear John V, Thank you for taking the time to write quite a detailed account of your recent stay at Grand Aston Cityhall Medan and I'm glad to hear that you and family have had a great stay at our hotel. Indeed the Cityhall building...More

    Reviewed 9 November 2017

    It was my either third or fourth stay in Grand Aston Medan all the time I was travelling for business. This time, I stayed only for 1 night at this hotel and I could say that I really enjoyed staying here, although I saw some...More

    Thank DimsumA362
    Response from GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced ResidencesResponded 10 November 2017

    Dear DimsumA362, Thank you very much for being our loyal customer and for taking the time to write such a detailed account of your recent stay at Grand Aston Cityhall Medan. Our hotel will turn 8th this coming January and I admit that in some...More

    Aryaduta Medan
    695 reviews
    #5 of 76 hotels in Medan
    0.4 km
     
    Grand Swiss-Belhotel Medan
    774 reviews
    #6 of 76 hotels in Medan
    1.3 km
     
    Hotel Santika Premiere Dyandra
    595 reviews
    #3 of 76 hotels in Medan
    0.5 km
     
    JW Marriott Hotel Medan
    1,046 reviews
    #1 of 76 hotels in Medan
    0.7 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Pool
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$62 - US$108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Medan
    • #2 Spa Hotel in Medan
    • #3 Luxury Hotel in Medan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 210
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Asiatravel.com Holdings, Orbitz, TripOnline SA and Cancelon so you can book your Grand Aston Cityhall Hotel & Serviced Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Sumatra >
    • North Sumatra >
    • Medan
    • Also Known As
    • Grand Aston City Hall Hotel And Serviced Residences
    Add Photo Photos
    Traveller (324)
    Room & Suite (100)
    Dining (15)
    Pool & Beach (10)
    Hotel & Grounds (200)
    Bathroom (18)
    Business Centre & Event Rooms (14)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 76 hotels in Medan
    Hotel Santika Premiere Dyandra
    595 reviews
    .54 km away
     
    Aryaduta Medan
    695 reviews
    .37 km away
     
    JW Marriott Hotel Medan
    1,046 reviews
    .70 km away
     
    Grand Swiss-Belhotel Medan
    774 reviews
    1.28 km away
     
    Nearby Restaurants
    Tip Top Restaurant
    605 reviews
    .56 km away
    Nelayan restaurant
    291 reviews
    .07 km away
    Merdeka Walk
    270 reviews
    .07 km away
    Bihun Bebek Kumango
    79 reviews
    .30 km away
    Nearby Attractions
    Airport Railink Services
    1,087 reviews
    1.12 km away
    Tjong A Fie's Mansion
    445 reviews
    .64 km away
    Center Point Mall
    96 reviews
    .41 km away
    Shri Mariamman Temple
    66 reviews
    .99 km away
    Ask a question
    Questions & Answers
    Dian N
    9 July 2017|
    AnswerShow all 12 answers
    Response from Anton P | Reviewed this property |
    not at all. sleep soundly and no issue at all
    2
    Votes
    AndhikaHD
    4 January 2017|
    AnswerShow all 4 answers
    Response from mitchfrance | Reviewed this property |
    Sincerely no interest, a normal room is perfect
    1
    Vote
    Google Translation
    Lina C
    12 July 2016|
    AnswerShow all 4 answers
    Response from TambaSirait | Reviewed this property |
    The hotel is in the city centre. (It used to be the City Hall of Medan - hence the name of the hotel). The distance to the airport is around 25km. If you prefer to travel by car and leave the hotel when the traffic is not... More
    0
    Votes
    Room Tips
    ""Nice Spa Room""
    Read review
    "room is clean and smells fresh. properly maintained."
    Read review
    "Choose rooms facing the merdeka walk"
    Read review
    "I don't know."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing