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03/12/2017 04/12/2017
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    Hermes Palace Hotel Medan - Managed By BENCOOLEN

    Jl. Pemuda no. 22, Medan 20151, Indonesia
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    03/12/2017 04/12/2017
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    US$37
    US$38
    US$37
    Traveller (73)
    Room & Suite (31)
    Dining (10)
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    Overview
    • Excellent15%
    • Very good34%
    • Average42%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “top floor” (6 reviews)
    “city view” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Rooftop Terrace
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (163)
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    1 - 5 of 88 reviews

    Reviewed 2 weeks ago

    i know nothing about Medan actually, so difficult asking information to the hotel staffs, many of them cannot speak english very well, even the manager when i was in reception counter, fortunately i met mr. kartic, he's so helpful and he spoke english well.. so...More

    Thank adam s
    Response from Hermes Palace H... M, General Manager at Hermes Palace Hotel Medan - Managed By BENCOOLENResponded 6 days ago

    Dear Adam S Thank you very much for taking time to share your positive comments about Hermes Palace Hotel. We’re delight to know that you’ve enjoyed your stay in our Hotel, we will maintain our service and product to make your experience more valuable. We...More

    Reviewed 24 September 2017 via mobile

    Stay in this hotel with Family. The price is fair and location is located near the main city. Wifi is available but a bit spotty. Service is oke and staff are friendly. A bit disappointed on the breakfast menu. Option is limited but the view...More

    Thank Silviauput
    Response from Hermes Palace H... M, General Manager at Hermes Palace Hotel Medan - Managed By BENCOOLENResponded 25 September 2017

    Dear Silviauput, Thank you very much for staying with us, and taking time to share your comments. We are delighted that you were impressed with our facilities and services, we will improve in breakfast menu as well. our goal is to make the customers happy,...More

    Reviewed 21 September 2017

    Great Location close to Center Point Mall, Waiters on the top floor are friendly to serve the breakfast. however, the front desk staff were not really welcome. the bed sheet was not clean and the colour of the sheet almost black.More

    Thank Feri W
    Response from Hermes Palace H... M, General Manager at Hermes Palace Hotel Medan - Managed By BENCOOLENResponded 25 September 2017

    Dear Feri W, Warm Greeting for you thank you very much for your staying in Hermes Palace Hotel Medan, and taking time to share your comments with us. we will maintain and improve all our facilities, product and services as well and make all our...More

    Reviewed 7 September 2017 via mobile

    I used to here for a business trip, with using their meeting rooms. For the service, this hotel is very bad quality. They provide the quite average service, but lack of cleanliness. The fork and spoon they use some in dirty condition. The meeting room...More

    Thank Bavner D
    Response from Hermes Palace H... M, General Manager at Hermes Palace Hotel Medan - Managed By BENCOOLENResponded 15 September 2017

    Dear Bavner D, Warm Greeting from us. Thank you for your review. We are pleased to hear about you comment, its very valuable for us. we will improve to make our customers happy and satisfaction stay in Hermes Palace Hotel especially what your demand is...More

    Reviewed 25 August 2017 via mobile

    This is the first time i visit Medan as well as thia hotel. Located not far from railink station at Medan, i used taxi to tranfer to hotel. The distance was closed around 1.4 km but the traffic was heavy. Around the hotel you might...More

    Thank Ria R
    Response from Hermes Palace H... M, General Manager at Hermes Palace Hotel Medan - Managed By BENCOOLENResponded 14 September 2017

    Dear Ria R, Warm Greeting from Us in Medan. thank you very much for your enjoyable stay in Hermes Palace Hotel Medan, and taking time to share your comments with us. we will maintain and improve all our facilities, product and services as well and...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$35 - US$86 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your Hermes Palace Hotel Medan - Managed By BENCOOLEN reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Sumatra >
    • North Sumatra >
    • Medan
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    Traveller (73)
    Room & Suite (31)
    Dining (10)
    Hotel & Grounds (46)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Aryaduta Medan
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    1.23 km away
     
    Swiss-Belinn Medan
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    .39 km away
     
    JW Marriott Hotel Medan
    1,034 reviews
    1.71 km away
     
    d`primahotel Medan
    153 reviews
    .97 km away
     
    Nearby Restaurants
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    Rumah Makan Tabona
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    Nearby Attractions
    Tjong A Fie's Mansion
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    .39 km away
    Medan Grand Mosque
    405 reviews
    .98 km away
    Maimun Palace
    586 reviews
    .83 km away
    Center Point Mall
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    1.04 km away
    Questions & Answers
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    Room Tips
    "do not choose standard rooms, they haven't windows and no view, that room is suitable for transit..."
    Read review
    "View ke arah jalan akan membuat kejelasan dalam melihat kota medan"
    Read review
    "Junior suite, room with bath up"
    Read review
    "High floor, city view"
    Read review
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