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Grand Mercure Maha Cipta Medan Angkasa

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Grand Mercure Maha Cipta Medan Angkasa
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261 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Start your review of Grand Mercure Maha Cipta Medan Angkasa
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Reviewed yesterday NEWvia mobile

Just leave Medan today Booked deluxe room for 2 nights trough accor hotel membership. This hotel used to be Grand angkasa hotel. I ask for new renovated room but I have to pay IDR 100,000 /$ 7,7 extra per night Room is spacious, nice. But on wall without wall paper, I saw the wall paint start to peeling off and...

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Helpful?
Thank Tino s
Reviewed yesterday NEWvia mobile

I come with my hubby n dinner at Orchid Restaurant, the waitress Ratih recommend us very delicious food, and Novita provide us an excellent service, she is also very humble n kind. All the staffs are friendly to us. Thank you!!

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Helpful?
Thank Ruth Z
Reviewed 5 days ago NEWvia mobile

The room quiet big and clean, but it seems the AC was not working properly (maybe only in my room). The staffs are friendly and helpful. The restaurant has a reasonable price but a little bit tasteless, but the variant of food for breakfast is good enough. The hotel located near of center of the city with good access road....

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Helpful?
Thank Morison H
GrandAngkasa, General Manager at Grand Mercure Maha Cipta Medan Angkasa, responded to this review

Dear Mr. Morison H, Warmest greeting from Grand Mercure Maha Cipta Medan. Thank you for sharing your experience. I am also glad to know that you love our room and the service professionalism coming from our colleague. However, I am disappointed to know that your recent stay was less than perfect due to the issues that you have mentioned. We...

Medan, Indonesia
Reviewed 1 week ago

I book 4 nights at this hotel for my guest from Wales, UK. They said this hotel is nice, room is huge (I book deluxe room with king size bed) and they really enjoyed they stayed at this hotel. Check out is quick and easy but problem when this time check in, i booked on 12 April night for 13...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Nikolaisang
GrandAngkasa, General Manager at Grand Mercure Maha Cipta Medan Angkasa, responded to this review

Dear Mr. Niko Laisang, Warmest greeting from Grand Mercure Maha Cipta Medan. I appreciate the time that you have taken to share your experience regarding your stay with us. Your feedback is always important to us in improving our services. Thank you for your compliment to our Hotel and I am glad our overall product and service has made your...

Singapore, Singapore
Reviewed 1 week ago

This place was super good with the location and ammenities. Breakfast was with varieties with local and international cuisine, but not inclusive of the price. The staffs were friendly and helpful. Centrally located and provide free shuttle to the train station (to Airport). Only advise is that to use Grab Car services as the taxi charges Rp40,000 from Train Stn...

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Helpful?
Thank Joko S
GrandAngkasa, General Manager at Grand Mercure Maha Cipta Medan Angkasa, responded to this review

Dear Mr. Joko S Warmest greeting from Grand Mercure Maha Cipta Medan. I am very happy to know that our colleagues have provided an excellent service experience that made you feel at home when you stayed at our hotel. My team and I look forward to delight you again on your next visit. Sincerely Yoesi Bagus Taruna General Manager

Singapore, Singapore
Reviewed 2 weeks ago

Generally a good and pleasant stay. Staff were very hospitable! Room service was generally good and prompt. The breakfast has a nice spread but the food for vegetarians is limited. Very happy with the stay overall.

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Helpful?
Thank Rama1962
GrandAngkasa, General Manager at Grand Mercure Maha Cipta Medan Angkasa, responded to this review

Dear Rama1962, Warmest greeting from Grand Mercure Maha Cipta Medan. I am delighted to know that our overall facilities, has made your stay enjoyable. Thank you for sharing your recommendation. We look forward to welcoming you back soon. Sincerely Yoesi Bagus Taruna General Manager

Bandung, Indonesia
Reviewed 2 weeks ago

I used to stay in this hotel building when it was "Grand Angkasa" It has changed quite a bit for the better, under the new management, and becoming a Mercure hotel. Might come again on my next visit to Medan.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank screen642
GrandAngkasa, General Manager at Grand Mercure Maha Cipta Medan Angkasa, responded to this review

Dear Screen642, Warmest greeting from Grand Mercure Maha Cipta Medan. It is truly a pleasure for us to read that had an excellent stay with us. Thank you for your recommendation and we look forward to welcoming you back soon. Sincerely Yoesi Bagus Taruna General Manager

Reviewed 2 weeks ago via mobile

yesterday when i stay at grandmercure handle by ms.siti as i remember,she told me about medan and everything,she is so kind as frontdesk,friendly and nice she handle me like vip guest,and escode me too.for the breakfast nice i can choose everything for buffet.for the room exactly very very nice and cleans.i wish if i came to medan again surely i...

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Helpful?
Thank Rafathar A
GrandAngkasa, General Manager at Grand Mercure Maha Cipta Medan Angkasa, responded to this review

Dear Rafathar A. Warmest greeting from Grand Mercure Maha Cipta Medan. Thank you for sharing this nice review. I am delighted to know that our overall facilities and service has met your expectation and made your recent stay excellent. The team, especially Siti, will be proud to read your acknowledgement. We are honored to have you as our guest and...

Reviewed 3 weeks ago

I like this hotel. Many times stay at Grand Mercure Maha Cipta with Warm welcome from all staff when check in. New renovated lobby. Nice n clean big room. Breakfast with Medan specialities food. Lontong medan, kwetiau medan. Yummy. Thanks for Ms Yosi n team. Recommended Hotel.

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Helpful?
Thank Pangad S
GrandAngkasa, General Manager at Grand Mercure Maha Cipta Medan Angkasa, responded to this review

Dear Pangad S, Warmest greeting from Grand Mercure Maha Cipta Medan. It is great to hear that our facilities has made your recent stay excellent. Thank you for your compliments, especially to our colleagues. They are truly appreciated. It is an honor to be of service to you and my team and I look forward to welcoming you back in...

Reviewed 3 weeks ago

I stayed twice at this hotel for my trip to North Sumatra, on the first night and the last night. For both nights, I stayed at the new room but there were some differences. The first stay, the carpet near the refrigerator was damp. I "complained" to the housekeeping staff, whom happened to be near my room at that time,...

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Helpful?
Thank Brillyan R
GrandAngkasa, General Manager at Grand Mercure Maha Cipta Medan Angkasa, responded to this review

Dear Brillyan R, Warmest greeting from Grand Mercure Maha Cipta Medan. I am happy to read that our colleagues provided such excellent service that made you feel right at home. The team, especially Ismail, will be proud to read your acknowledgement. We are honored to have you as our guest and hope to welcome you back in the near future....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Located right in Medan's business and shopping district, the hotel is conveniently accessible for leisure and business. Approximately 39 km from the hotel, a 60 minutes drive away from Kuala Namu International Airport and a walking distance from Train Station (Railink - Airport-to-City train). Unrivaled spacious rooms for everyone, equipped with complimentary WiFi and contemporary furnishing, luxurious bedding and flat-panel TV. Our Grand Ballroom can accommodate up to 1200 persons. ... more   less 

Additional Information about Grand Mercure Maha Cipta Medan Angkasa

Address: Jl. Sutomo no. 1, Medan 20235, Indonesia (Formerly Grand Angkasa Medan managed by AccorHotels)
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $56 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Maha Cipta Medan Angkasa 5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Grand Angkasa International Medan
Hotel Style:
#5 Spa Hotel in Medan
#6 Best Value Hotel in Medan
#7 Luxury Hotel in Medan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Maha Cipta Medan Angkasa staff and other travellers.
4 questions
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Questions? Get answers from Grand Mercure Maha Cipta Medan Angkasa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
jokos453, 15 Apr 2017 | Read review
“Choose the renovated rooms”
brillyanr, 2 Apr 2017 | Read review
“Ask for their new rennovated room.”
  • The working corner in the spacious room
  • The room
adenoerwenda, 26 Mar 2017 | Read review
“6th and 8th Floors are non-smoking, Premieres (newly decorated) have no tub.”
AntonWidodo, 8 Mar 2017 | Read review
“floors 3 to 5 have been modernised, 8th floor has excellent views.”
KMA472, 2 Mar 2017 | Read review
5 of 5