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The Axana Hotel

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The Axana Hotel
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75 Reviews from our TripAdvisor Community

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Showing 40: English reviews
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Jakarta, Indonesia
Reviewed 2 days ago NEW

Located in the central city, near from shopping area, not far from the beach, great pool, good internet connection, fair price, friendly staff, clean hotel, good breakfast, the parking lot need to be improve, we have a pleasant stay, recommended for the person with limit budget..

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Helpful?
Thank Agus47
Reviewed 19 August 2016 via mobile

I was asked to pay arround IDR400k by the receptionist when I check-out coz there was a blood stain found on my cover sheet she said. I complained and asked her to show the hotel policy that said so but she showed me nothing. When I asked her to show the cover sheet it looks like she has prepared one...

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3Thank Satria M
axana h, Manajer Umum at The Axana Hotel, responded to this review

Dear Our Valued Guest, Warmest Greetings from The Axana Hotel Padang Thank you for staying with us and taking your time to write your comment on TripAdvisor. An honor for Management and the entire team of The Axana Hotel Padang Hotel to serve you during your stay in our hotel. Regarding your comment about the cover sheet, it actually already...

Reviewed 11 August 2016

This is 4 stars hotel but the price is budget hotel. For service is good and the room also clean and comfy, for the bathroom it also clean. I have an experience here when i leave my wedding ring in bathroom and then leave the hotel to the client place, when i get back to hotel in the evening my...

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Thank venus c
Reviewed 5 August 2016 via mobile

Hotel very clean . Reception is friendly to all guests . Amber in a very quiet hotel with its flowering plants . food prepared right in all its yummy . The pool is very class and has a bar. Hotel axana is first class in the padang for me.

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Thank Umarzaidi M
Singapore, Singapore
Reviewed 29 July 2016 via mobile

Thanks GM AXSANA bpk LAMBOK for surpise on my sister inlove birthday. Tks front office team. Keep the good service. Room nice and clean good food. Prime location. This hotel good for family. Strong recommend for traveler

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Thank BCLKhairina
axana h, General Manager at The Axana Hotel, responded to this review

Mr. Ofetri Bechel, we hope this can bring and give the impression and comfort for you and the whole family, thank you

Shah Alam Selangor
Reviewed 12 June 2016

Stay on 4th June 2016, Overall experience staying at this hotel is OK ,All staff is good , served with smile . WiFi also very good. Room size is good only complain is air con take longer time to cool even request maintenance come to check , bathroom size is OK , but the faucet and accessories need to be...

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Helpful?
Thank RR1231
axana h, General Manager at The Axana Hotel, responded to this review

Thank you, forr feeling comfortable ( a broad measure of the room, employees were friendly and fast-internet ) for you to stay at our hotel and we will fix so that the cooling device can more quickly chill, thanks

Depok, Indonesia
Reviewed 4 January 2016 via mobile

Book for 2 room for 2 nights, from 26-28 Dec, and we have 1 standard room, 1 family room. (+) the location was strategic, near attraction. Pool view very nice, you can see the shore from roof pool. (-) we have broken cup for coffee in room 232, the towel are old not representative the 4 star hotel, parking loot...

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Thank fatihnauranaila
Kuala Lumpur, Malaysia
Reviewed 30 December 2015

Almost everything...the staff is polite, the food is good, the location is perfect. Wifi is very poor. Losing network very often. The karaoke and nightclub can be heard in the rooms, which is really a shame for an hotel of this standard.

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Thank Jefferi P
Reviewed 26 December 2015 via mobile

We stayed here just for a night. Lobby was impressive. But once u r in the room. I found some uncomfortable things such as curtain which can't be closed but it was got fixed once we complained, some lamps weren't able to be on, there's no tissues available in room except in toilet. But they had nice and yummy breakfast.

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1Thank Syilvia A
Reviewed 11 September 2015 via mobile

Stay for a night on my business trip. It was horrible. 1. Room is not ready 2. Soaked wet bathroom floor 3. Sinks is full of water 4. Many lighting is not working 5 staff is far from professional 6. Carpet less room This hotel will definitely on my no go area list.

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2Thank Ade G

74 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about The Axana Hotel

Address: Jl. Bundo Kandung 14-16, Padang 25118, Indonesia
Region: Indonesia > Sumatra > West Sumatra > Padang
Price Range: $57 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Axana Hotel 4*
Number of rooms: 141
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Padang
#6 Luxury Hotel in Padang
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Questions & Answers

Here's what travellers have asked, with answers from The Axana Hotel staff and other travellers.
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Questions? Get answers from The Axana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better have the rooms far from party room (ball)”
 of 5 bubbles 999venusc, 10 Aug 2016 | Read review
“Get higher floor”
 of 5 bubbles RR1231, 12 Jun 2016 | Read review
“Ask the room which free from Cigarette smoke”
 of 5 bubbles santot490, 22 Aug 2015 | Read review
“please taking room view to city or looking over the sea.”
 of 5 bubbles mariavivioo, 8 Jan 2014 | Read review
“Choose higher floor for the scenery.”
  • View from our window
  • TV area
  • Our room
  • More view of the hotel's room
  • Double-bed room
  • Bathroom
 of 5 bubbles Rosila, 3 Apr 2013 | Read review
5 of 5