Aston Inn Mataram

Aston Inn Mataram

Jl. Panca Usaha, No.1 Cilinaya, Cakranegara, Mataram, Lombok 83231 Indonesia
Connecting Room - Aston Inn Mataram
Traveller (378)
Suite
Room & Suite (63)
Dining (38)
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About

4.5
#3 of 34 hotels in Mataram
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Conveniently located in the heart of Mataram, the capital city of Lombok, Aston Inn Mataram is just 45-minutes away from Lombok International Airport. The hotel is situated on the main road of Mataram city, close to the central of government offices and corporations. Starting point to explore Mataram. Aston Inn Mataram is the right place to explore Mataram. The hotel have easy access to many local attractions, including the famous Senggigi Beach and Kuta Beach in Central Lombok. Suit yourself to explore other local attractions that located close to the hotel such as: Mayura Park, Narmada Park, Meru Temple, the Old Town of Ampenan and city’s famous shopping district.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Rooftop bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shared lounge / TV area
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Indonesian, Malay
Hotel links
Special Offer:BEST PICKS

Location

Jl. Panca Usaha, No.1 Cilinaya, Cakranegara, Mataram, Lombok 83231 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 71 out of 100
71
Lombok Intl Airport
25.7 km
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514Reviews10Q+A31Room tips
Traveller rating
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Detailed Reviews
yhasan275 wrote a review Jun 2023
New York City, New York15 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Dayu was so helpful! All the staff were incredibly nice. We needed 4 masseuse and they only had 3 on site but they went above and beyond to go get a fourth one so we can get the massage at the same time. I also needed to buy a wireless charger for a phone accident and Dayu helped me figure out where to buy. What I appreciated the most is that everyone was really nice and happy to help in any way possible!
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny Sinaga, General Manager at Aston Inn Mataram
Responded 18 Jun 2023
Dear yhasan275, Thank you for staying with us. Great to hear your amazing experience with Aston Inn Mataram. Hopefully you will come back to in near future. Thanks, Danny Sinaga General Manager
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fmahan426509 wrote a review Dec 2019
1 contribution
5.0 of 5 bubbles
I stayed in the hotel twice, for business in October and then for family vacation in December. Both times I am really satisfied. The service is great, the room is clean and very spacious. The hotel even provided us with connecting rooms when I stayed with my family which I was very grateful for. I did not request it as I know that it is usually very difficult to have connecting rooms during high season. It only took us about 5 minutes for check in and check out. They serve variety of food for breakfast for IDR 50k for adult and IDR 25k for child. I would surely stay there again next time I go to Lombok.
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Review collected in partnership with this hotel
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AstonInnM, Front Office Manager at Aston Inn Mataram
Responded 1 Jan 2020
Dear Fmahan, Highly appreciate to you for taking the precious time as to provide your memorable experience during your stay with us. It is great pleasure that we have accepted your compliments toward us. Your satisfaction is the best rewards for all of our staff to strives the best quality of services. Our teams was delighted to learn how satisfied you are with the service and facilities provided. We will share your great comments to all of staff as motivation to be continuously improve our services. Thank you and we look forward to welcome you back at Aston Inn Mataram to have experience another great stay with us. Regards, Junaidi Front Office Manager
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Carolietagoesplaces wrote a review Jun 2021
California City, California2 contributions
5.0 of 5 bubbles
This hotel have been such a wonderful place to stay with for us, the location is really nice you can easily find restaurants and stores on walking distance, this is our second time stay at the same room, both time were nice experience the suite we stay at was 1 king size bed and the connting rooma becywe have 3 kids, both rooms are clean and cozy we love the linen fabric in fact we try to order some for our own use at home. We love the fact that this hotel is eco friendly so they give us wooden tooth brushes and instead of water bottles they provide us with glass pitcher and drinking glass so we could refill at the drinking water dispancer located in the hallway. The staff always friendly and helpful, breakfast food selections are nice they serve local and some western foods. They also have all you can eat grill night event, we attend one night and will definitely make a reservation again very soon, over all it’s been a wonderful and pleasant stay. Special thank you for pak Jun
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny Sinaga, General Manager at Aston Inn Mataram
Responded 15 Jun 2021
Dear Carolieta83, Wow...your feed back just made our day! First of all, thank you very much for staying with us. We are happy to hear that our rooms, breakfast, and our friendly staff meet your expectation. Can not wait to welcome you in near future. Thanks and stay healthy.. Danny Sinaga General Manager
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I Made Sumardika wrote a review Oct 2021
Denpasar, Indonesia5 contributions1 helpful vote
5.0 of 5 bubbles
overall stay is great,started upon arrival ..following CHSE with washing our hand with soap,then temperature checking,checking in through QR code,paper less in pandemic is very usefull.In the room is prepared SMART room which is much comfortable for guest who is really enjoy advances technology and much easier to carry out activities as guidance is availble. Variable tasty food and great service is making our holdliday more fun and very memorable.also they are really strictly following the health protocols mandated by the goverment such as buffet breakfast is assisted to serve the food..
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny Sinaga, General Manager at Aston Inn Mataram
Responded 7 Oct 2021
Dear Mangku, Thank you for visiting Aston Inn Mataram, Very happy to hear that you enjoyed our smart room features and other hotel services & facilities. Hope to see in near future. Danny Sinaga General Manager
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Fabian wrote a review Mar 2020
2 contributions
1.0 of 5 bubbles
In total I stayed 9 nights in Aston over a periode of two weeks. The last morning I asked for an extension of another 3 nights. The reception confirmed!! On the evening of the following day I RANDOMLY passed the reception again and was told that the hotel is fully booked on the next days and that I have to check out.
Sorry guys, this is an absolute NO GO!

Furthermore:

The stuff is using the same elevators as the guests. So sometimes it takes you 5 minutes to get from the 6th floor to the lobby. Consider using the stairway.

The stuff's Englisch ahead from the standard phrases is bad... common guys, its 2020 and the numbers of Western tourists on Lombok are steadily increasing. Sponsor your employees some English lessons, then you don't run into problems like that. It's a matter of the management, not of the stuff!

At least there is Beer available for a relatively normal price... which is not usual in the islamic state of Lombok.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DannySinaga, General Manager at Aston Inn Mataram
Responded 4 Mar 2020
Hi Fabian G, Greetings from Aston Inn Mataram, Sorry to hear that you cannot extend your stay with us, the information that my staff update you was the real time of booking condition on that specific period. Once the room still available, all our booking channel can buy our rooms instantly. When the room inventory sold out it is automatically closed by system. All digitally managed by internet. I would suggest you when you need to book a hotel room and it is still available, please buy it directly or other guest will do. Your feedback regarding our service has been handled professionally. Thank you.
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Siska M wrote a review Dec 2020
3 contributions1 helpful vote
5.0 of 5 bubbles
Aston inn mataram is my favourite hotel when traveling to Mataram. The room is clean, direct pool acess from my room. The food during breakfast is very nice and variety, the dinner also good with some package menu promotion with cheap price. I was try to take massage during my stay, the therapist friendy. All staff very friendly, keep the good work for all team Aston Inn Mataram.

Thank you.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny Sinaga, General Manager at Aston Inn Mataram
Responded 25 Dec 2020
Dear SiskaM10, Wow.. your review made our day! Thanks for the honest feedbacks, love to hear that our property is your no 1 pick up in Mataram. Please recommend us to your family & friends. See you in near future. Danny Sinaga General Manager
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Uchox Purba wrote a review Oct 2021
2 contributions
5.0 of 5 bubbles
The best hotel in Mataram city, Food and beverage
in hotel very recommended, affordable price and good taste. The room is clean, and comfortable to rest. Also suitable for family holidays. Strategic location, not far from shopping centers and the Senggigi tourist area
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny Sinaga, General Manager at Aston Inn Mataram
Responded 7 Oct 2021
Hi uchoxpurba, Thank you for staying with us during your vacation in Mataram. Your valuable feedback has been passed to all of the staff. Looking forward to see back in Aston Inn Mataram. Cheers.. Danny Sinaga General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kesi Agustina wrote a review Dec 2020
4 contributions1 helpful vote
5.0 of 5 bubbles
aston inn mataram is my favorite lodging hotel, because there i feel comfortable, the service is made comfortable by the staff who are almost all friendly. Whatever I want I get. Thanks Hotel Aston inn Mataram.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jun Junaidi, Guest Services / Front Office at Aston Inn Mataram
Responded 18 Dec 2020
Hi Kesybarbar, Thank you so much for such a great review. We work really hard to offer the best experience and good environment. So we are happy to see that reflected on your recent visit. We make sure that all the teams are got the recognition their deserves. Definitely, they will really happy to see your review and compliment. Hopefully, your current experience will lead you back to Aston Inn Mataram very near future. Regards, Junaidi Front Office Manager
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BayAreaLen wrote a review Feb 2020
Denpasar, Indonesia4 contributions
4.0 of 5 bubbles
All the bells and whistles of a hotel at this price point, with an amazing, friendly staff, clean rooms and great food, 24/7 (in case you're hungry very late at night.) However, we almost skipped this booking because Aston does not have, not arrange scooter rentals. Because of this, I had to take my chances with some "questionable" characters to rent my wife and I two scooters.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DannySinaga, General Manager at Aston Inn Mataram
Responded 23 Feb 2020
Hi bayarealen, Thanks for the feed backs in regards of our property and services. We have car for rentals at the reception with various of packages for our guest to enjoy Lombok. Cheers.. Danny Sinaga General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
esrommanurung wrote a review Mar 2020
1 contribution
4.0 of 5 bubbles
The service of the hotel clerk is quite friendly & fast, all processes are carried out without any constraints, the atmosphere of the hotel is comfortable. The rooms served are clean & comfortable. The rooms offered immediately suit our needs.
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Review collected in partnership with this hotel
Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DannySinaga, General Manager at Aston Inn Mataram
Responded 12 Mar 2020
Hi esrommanurung, Brilliant & honest review, thanks a lot! See you soon.. Danny Sinaga General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Aston Inn M
10 contributions
Terimakasih telah menghubungi kami melalui laman TripAdvisor. Kami menawarkan free alias GRATIS untuk akses kolam renang bagi tamu yang tidak menginap dan berlaku setiap hari nya. Jangan lupa ajak kerabat dan kolega Anda sambil menikmati ragam promo makanan dan minuman kami hanya di Aston Inn Mataram Salam, Tim Aston Inn Mataram
Answer from Aston Inn M
10 contributions
Terimakasih telah menghubungi kami di laman TripAdvisor. Kami punya promo GRATIS untuk akses kolam renang setiap hari serta beragam promo makanan dan minuman sembari berenang di Aston Inn Mataram. GRATIS berenang setiap hari hanya di Aston Inn Mataram Salam, Tim Aston Inn Mataram
Answer from flexicbk
Kuala Lumpur, Malaysia1 contribution
Yes.. the food in the hotel is halal.
beccs68 asked a question Jul 2018
Denver, Colorado22 contributions1 helpful vote
What time is breakfast served?
Answer from Aston Inn M
10 contributions
Thank you for sending your question and very sorry for delay response. The breakfast start from 06.00am - 10.00am at Lumbung Restaurant.
Answer from Aston Inn M
10 contributions
Dear Ellabond, Terimakasih atas kepercayaan nya memilih Aston Inn Mataram. Kolam renang boleh untuk tamu yang tidak menginap. Kami memiliki beberapa paket diantara nya : * Rp. 50.000 per orang termasuk ice tea (tidak termasuk handuk) * Rp. 100.000 per orang termasuk ice tea dan mini pizza (tidak termasuk handuk) * Rp. 200.000 untuk 4 orang termasuk 4 ice tea dan 1 pizza (tidak termasuk handuk). Jika memerlukan informasi lain, mohon menghubungi kami. Terimakasih.
Monica S wrote a tip 11 Jun
Sjobo, Sweden1 contribution
5.0 of 5 bubbles
"Do not be shy to ask the staff for advice regarding your stay! Very helpful!"
Read full review
Shankaran s wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Aston Inn @ Mataram Lombok Simply the best!"
Read full review
Nouislife wrote a tip Feb 2024
122 contributions2 helpful votes
5.0 of 5 bubbles
"third floor close with the pool"
Read full review
Sin Yong C wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Hotel had a nice pool or gym for some workout"
Read full review
Hendra wrote a tip Nov 2023
Denpasar, Indonesia1 contribution
5.0 of 5 bubbles
"Book earlier"
Read full review
Not the right property for you?
There are more places to choose from in the Mataram area.
PRICE RANGE
S$39 - S$49 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaWest Nusa TenggaraLombokMataram
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ASTON INN MATARAM (S̶$̶5̶4̶) S$42: UPDATED 2024 Hotel Reviews, Price Comparison and 406 Photos (Lombok) - Tripadvisor

Frequently Asked Questions about Aston Inn Mataram
Which popular attractions are close to Aston Inn Mataram?
Nearby attractions include Lingsar Temple (0.3 km), Mataram Mall (0.3 km), and Dhafi Pearl (0.2 km).
What are some of the property amenities at Aston Inn Mataram?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
What food & drink options are available at Aston Inn Mataram?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Aston Inn Mataram?
Yes, free parking is available to guests.
What are some restaurants close to Aston Inn Mataram?
Conveniently located restaurants include Begibung Cafe, Pizza Hut, and Aroma Restaurant Lombok.
Are there opportunities to exercise at Aston Inn Mataram?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Aston Inn Mataram have airport transportation?
Yes, Aston Inn Mataram offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aston Inn Mataram?
Yes, dry cleaning and laundry service are offered to guests.
Does Aston Inn Mataram offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aston Inn Mataram?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Aston Inn Mataram?
Many travellers enjoy visiting Mayura Park (1.7 km) and Loang Baloq Cemetery (5.1 km).
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