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Hotel Santika Mataram

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Traveller (220)
Room & Suite (64)
Dining (22)
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Overview
  • Excellent24%
  • Very good58%
  • Average16%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(15 reviews)
“alun alun”(5 reviews)
“nice hotel”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (271)
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29
90
22
3
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All reviewsbusiness tripalun alunnice hotelquick responsesmall gymhotel is locatedreasonable pricebusiness hotelwelcome drinkmeeting roomsoto ayamnasinusa tenggaraclean roomsstayed for nightspool sideindonesian food
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11 - 15 of 147 reviews
Reviewed 22 July 2017 via mobile

All food & beverages I've tasted was good (western or Indonesian food). The employees are very kind. Price for all services is affordable. Its location is very strategic, near from many tourist attractions. Recommended for family, group, of business trip.More

Thank rivopahlevi
Response from SantikaMataram, General Manager at Hotel Santika MataramResponded 11 August 2017

Greetings from Hotel Santika Mataram-Lombok, Dear Mr. Rivo Pahlevi, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our...More

Reviewed 24 May 2017 via mobile

Confusing front office staff. first i was told that my room is available for three days. Suddenly i need to move to another room the next morning cause somebody have booked it. They also miscalculate the bill and waste my time fixing this. I didnt...More

Thank Annisa Z
Response from SantikaMataram, General Manager at Hotel Santika MataramResponded 6 June 2017

Greetings from Hotel Santika Mataram-Lombok, Dear Ms. Annisa Z, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. Our apologized of room allocation and miscalculate the bill. We...More

Reviewed 13 May 2017

Well located in the city opposite a lovely park. Impressive open entry leads into a frangipani courtyard with tranquil and blue pool. Fairly modern hotel style but feels Indonesian. Is catered for business travellers and lots of conference space. Rooms are very spacious and comfortable....More

Thank JohnMikey
Response from SantikaMataram, General Manager at Hotel Santika MataramResponded 18 May 2017

Greetings from Hotel Santika Mataram-Lombok, Dear Mr. John Mikey, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our...More

Reviewed 5 May 2017 via mobile

The location of the hotel is very strategic in the middle of mataram city, good hotel, friendly service, full breakfast menu and not boring, clean rooms comfortable for family.But wifi Internet is slow.More

Thank Ageng B
Response from SantikaMataram, General Manager at Hotel Santika MataramResponded 14 May 2017

Greetings from Hotel Santika Mataram-Lombok, Dear Ageng B, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent...More

Reviewed 4 May 2017

Every I have business travel I always stay in this hotel, room is very good especially if you have pool side room, staff is very pleasant, breakfast is very good and also in the middle of Mataram city.More

Thank HendriEx
Response from SantikaMataram, General Manager at Hotel Santika MataramResponded 14 May 2017

Greetings from Hotel Santika Mataram-Lombok, Dear HendriEx, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$41 - US$49 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$41 - US$49 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (220)
Room & Suite (64)
Dining (22)
Pool & Beach (16)
Business Centre & Event Rooms (1)
Questions & Answers
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israamkurdi
23 February 2017|
AnswerShow all 2 answers
Response from Dwi Agustina N | Reviewed this property |
Between airport and hotel maybe about 1 hour ride with the price estimate about 50k-100k in Rp. The distance between hotel anf kayangan maybe about 30 minute ride, I don't really know the cost but I think it's about 100k... More
0
Votes
Room Tips
"Pool View is better"
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"this hotel really great, cause ; strategic location, the city view, great hospitality hotel."
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"Traditional food in restaurant is tasty"
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"request for a higher floor to get a nice view"
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