Idoop Hotel by Prasanthi

Idoop Hotel by Prasanthi

Jl. Swara Mahardika No. 883, Mataram, Lombok 83127 Indonesia
Traveller (211)
Dining (10)
Deluxe Room
Room & Suite (10)

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About

4.0
#8 of 34 hotels in Mataram
4.4 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Idoop hotel has 94 rooms in 3 categories, superior, Deluxe and Suite room with modern cozy design. It has a pleasant atmosphere, completed with high-speed internet connection in every corner of the guest rooms, meeting rooms, and public area. This Idoop hotel was created to meet the needs of modern business people, tourists, young and dynamic travellers. Our professional best team and friendly staff will do our best to make your stay pleasant and more enjoyable. The Idoop hotel is newly build modern hotel Managed by Prasanthi Hotels & Resorts, located in the heart of Business area of Mataram and just 20 minutes of the World famous of Senggigi Beach Lombok.
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Property amenities
Free parking
Free internet
Restaurant
Kids stay free
Highchairs available
Car hire
Conference facilities
Banquet room
Secured parking
Wifi
Breakfast available
Breakfast buffet
Complimentary welcome drink
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Telephone
Private bathrooms
Complimentary toiletries
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Modern
Languages Spoken
English, Indonesian, Malay

Location

Jl. Swara Mahardika No. 883, Mataram, Lombok 83127 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 71 out of 100
71
Lombok Intl Airport
25.8 km
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238Reviews4Q+A20Room tips
Traveller rating
  • 69
  • 104
  • 57
  • 5
  • 3
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Detailed Reviews
travelholic wrote a review Jan 2023
Batam, Indonesia26 contributions20 helpful votes
3.0 of 5 bubbles
Not as good as on the picture... Given on the 2nd floor with no view at all... feel bothered to get the water from the dispenser as it is quite far from my room
The good things is location is close to the city center and easy to find a food
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Date of stay: December 2022
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from idoop hotel, Layanan Tamu/Resepsionis at Idoop Hotel by Prasanthi
Responded 10 Apr 2023
Dear TRravelholic91 Salam hangat dari IDOOP Hotel Mataram Truly Indonesian Hospitality Terima kasih telah meluangkan waktu memberikan ulasan terhadap kami,trima kasih telah memilih IDOOP hotel sebagai tempat bermalam selama di Mataram, kami informasikan juga bahwa kami ikut ambil bagian dalam kampanye pemerintah untuk mengurangi limbah plastik, namun hal ini tidak mengurangi pelayanan kami ke tamu,kami IOOP Hotel Mataram akan selalu memberikan pelayanan yang maksimal kepada tamu tamu kami. Hormat kami Abd. basir Room Division Coord.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harry D wrote a review Jan 2023
Toronto, Canada8 contributions
5.0 of 5 bubbles
Good facilities at a reasonable price. The staff was very attentive.
The breakfast had many options - good food, good variety and lots to eat - buffet.
Wifi was good.
There are several room options - I would suggest the deluxe.
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Date of stay: January 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from idoop hotel, Layanan Tamu/Resepsionis at Idoop Hotel by Prasanthi
Responded 10 Apr 2023
Dear Mr. Harry D Salam hangat dari IDOOP Hotel Mataram Truly Indonesian Hospitality Terima kasih telah meluangkan waktu memberikan ulasan terhadap kami, kami sangat senang mengetahui bahwa Bapak / ibu sangat menikmati pengalaman selama berada di idoop hotel. berharap bisa menyambut ibu beserta keluarga kembali ke IDOOP Hotel Mataram. Hormat kami Abd. basir Room Division Coord.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mutiara Lombok Bilqis wrote a review Dec 2022
Lombok, Indonesia10 contributions1 helpful vote
3.0 of 5 bubbles
The hall is quite spacious, only the toilet is broken. The hospitality from the employeers are good, full of services, smiles, and humbles.
We hope, this hotel Will be better in the future. Everything is good, come and do something with this great hotel
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from idoop hotel, Layanan Tamu/Resepsionis at Idoop Hotel by Prasanthi
Responded 6 Dec 2022
Dear Lestari N Warmest Greeting From Idoop Hotel Mataram Truly Indonesian Hospitality first We do Our Apologize for Inconvenience /suddenly trouble when use Our Toilet, but the broken was done on same day, and the second we would like to say many thank you for take time to write review, thank your for best Hop for Us and also we hope that we'll serve you in the next trip to idoop. Best Regard Abd basir Room Div. Coord.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dessy wrote a review Mar 2022
2 contributions
1.0 of 5 bubbles
We have reservation for 2 rooms on 7-11 march 2022, when we checked in, we already ask the receptionist named Basir if our reservation include breakfast or not. Basir was informed that our room already include breakfast. On 8-9 march, we have breakfast in the restaurant, we informed our room already and the staff let us to have a breakfast as well. Suddenly on 10 march, the staff informed us, that our room not include breakfast since our first day, and Basir was ignore that he informed us about us, and we have to pay the charge for our breakfast. VERY BAD!! The staff and this hotel not responsible for missed information to the customer, and customer charge fully for that issues. BE AWARE if you decide to stay at this hotel, better looking for other option! NOT RECCOMMENDED AT ALL, the hotel facility is not working well
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Date of stay: March 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kevinmao80 wrote a review Sept 2014
Singapore1 contribution8 helpful votes
5.0 of 5 bubbles
I think this is the best hotel in Mataram. The shower head uses rain shower with good pressure. The bidet toilet seat is like the one found in the 5 star hotel. The bed is super comfortable, I slept so deep and woke up so fresh. The room is very clean with nice wood flooring and big window. The service is very good. Mr. Doni, the hotel manager is very kind and helpful. The only drawback about this hotel is the workmanship of the building details. But the interior design and colors covered those imperfections. I will certainly go back to this hotel.
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Date of stay: August 2014
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Ask for their deluxe room in their higher floor. Cost a little bit more but bigger size and nicer...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz S wrote a review Sept 2014
26 contributions56 helpful votes
5.0 of 5 bubbles
I came here sick as a dog from Gili Meno and this hotel was my saviour. Gorgeous friendly staff, great kind bed ($10 extra is worth the bigger room) and cheap room service for a week. It's actually quite emotional to leave as the staff became like family. Highly recommended.
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Date of stay: September 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Welllam wrote a review Sept 2014
10 contributions20 helpful votes
5.0 of 5 bubbles
I was there on the business trip. Found this brand new modern pop art hotel. The design and colors are modern and refreshing. The location is only 5 minutes walk to the big mall. Very close to the city business center and yet located in a quite street. When I was there the hotel was fully book but the service staff is very well manered. So all small service glitches are acceptable
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Date of stay: August 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davidazerbaijan wrote a review Aug 2014
Baku, Azerbaijan59 contributions54 helpful votes
5.0 of 5 bubbles
We liked it! A haven in a relatively horrid city! Near a ghastly river full of rubbish! Wifi was fine. Great place for a couple of nights. Staff were super friendly and efficient. Central. Very good for the price!
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Date of stay: July 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Some rooms only have interior windows. This is what we got. Was OK but there was less privacy -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Magdalena N wrote a review Nov 2014
33 contributions49 helpful votes
5.0 of 5 bubbles
This is my second visit at Idoop and it was a pleasant stay. The hotel amd the room is very clean, even better than my first visit. The staff are attentive and friendly, with quick service at check in.
Ordered some food from the hotel Warhol Cafe, good and decent food. Try the soto ayam and the ayam taliwang.
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Date of stay: November 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: The deluxe room is more spacious.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PeggW wrote a review Sept 2014
Malaysia63 contributions41 helpful votes
5.0 of 5 bubbles
New Hotel in Mataram and it is a nice and chic hotel.

We put up a night here after Rinjani Trek before flying home. Boy, I was glad we got this hotel. The bed is so comfortable we just couldn't resist to leave the bed the moment we hit it. And of course it helps to release our exhaustion after the 3 days hike.

The hot rain shower keep us refresh too and just what we needed the most. We were exhausted and ordered the room service, however, the food was not up to our expectation. The breakfast was good and you can order egg in scramble, sunny side or hard boiled with the staff.

There are taxi awaiting outside of the hotel if you need one. If you are heading to the airport, be sure to give ample and extra traveling time as the traffic is unpredictable. We were caught in the traffic jam going to the airport and were glad the taxi driver used an alternative link for us to catch our flight just in time.

Note: Wifi in the room and the signal is strong
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Date of stay: September 2014
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aniek70 asked a question May 2018
Stoke-on-Trent, United Kingdom46 contributions17 helpful votes
Wondering if there's swimming pool in this hotel?
Answer from Estu Lestari
Yogyakarta Region, Indonesia30 contributions4 helpful votes
They don't have a swimming pool
White Coffee asked a question Aug 2017
Kuala Lumpur, Malaysia
“Do you have iron in your rooms?”
Mataram, Indonesia3 contributions1 helpful vote
Ta actually we don't provide iron in the room but we are open in laundry from 07.00-23.00
807khengs asked a question Jul 2016
Sarikei, Malaysia5 contributions2 helpful votes
Is damri Bus Services from Lombok Airport to Mataram still available after 7:00pm?
Mataram, Indonesia3 contributions1 helpful vote
Yes it is still running till 8 pm
Mataram, Indonesia3 contributions1 helpful vote
there are two choice, we pick you up but tell me your flight detail with charge 200.000 or you can use taxi airport
jo pastry wrote a tip Dec 2022
Lombok, Indonesia10 contributions
3.0 of 5 bubbles
"Mmmmmmmmmm untuk think we have to increase the hotel mbak taste specialy the pastry like caramel cake, martabak, and another cake, "
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Jonathan W wrote a tip May 2018
Jakarta, Indonesia5 contributions
2.0 of 5 bubbles
"Ask for good position to the sun"
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leonita L wrote a tip Dec 2017
Depok, Indonesia4 contributions1 helpful vote
5.0 of 5 bubbles
"best recommended, because of hospitality, cleanliness and strategic location and also affordable and value of money."
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amirul akmal J wrote a tip Nov 2016
1 contribution
5.0 of 5 bubbles
"new accomodations, hotel near to the town, its capital of lombok"
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Donne M wrote a tip May 2016
Christchurch, New Zealand5 contributions1 helpful vote
4.0 of 5 bubbles
"Ask for a room with an outside view."
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Not the right property for you?
There are more places to choose from in the Mataram area.
PRICE RANGE
S$23 - S$28 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaWest Nusa TenggaraLombokMataram
NUMBER OF ROOMS
94
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IDOOP HOTEL BY PRASANTHI (S̶$̶3̶4̶) S$22: See 112 Reviews, Price Comparison and 222 Photos (Lombok/Mataram)

Frequently Asked Questions about Idoop Hotel by Prasanthi
Which popular attractions are close to Idoop Hotel by Prasanthi?
Nearby attractions include Lingsar Temple (0.4 km), Mataram Mall (0.3 km), and Dhafi Pearl (0.2 km).
What are some of the property amenities at Idoop Hotel by Prasanthi?
Some of the more popular amenities offered include an on-site restaurant, free parking, and breakfast buffet.
Which room amenities are available at Idoop Hotel by Prasanthi?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Idoop Hotel by Prasanthi?
Guests can enjoy an on-site restaurant, breakfast, and a free welcome drink during their stay.
Is parking available at Idoop Hotel by Prasanthi?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Idoop Hotel by Prasanthi?
Conveniently located restaurants include Begibung Cafe, Warung Taliwang Moerad, and Pizza Hut.
Does Idoop Hotel by Prasanthi offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Idoop Hotel by Prasanthi?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Idoop Hotel by Prasanthi?
Many travellers enjoy visiting Mayura Park (1.7 km) and Loang Baloq Cemetery (5.2 km).
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