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Idoop Hotel by Prasanthi

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Jl. Swara Mahardika No. 883, Mataram, Lombok 83127 Indonesia
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Traveller (187)
Dining (10)
Room & Suite (10)

About

#5 of 79 hotels in Mataram
Location
Cleanliness
Service
Value
Idoop hotel has 94 rooms in 3 categories, superior, Deluxe and Suite room with modern cozy design. It has a pleasant atmosphere, completed with high-speed internet connection in every corner of the guest rooms, meeting rooms, and public area. This Idoop hotel was created to meet the needs of modern business people, tourists, young and dynamic travellers. Our professional best team and friendly staff will do our best to make your stay pleasant and more enjoyable. The Idoop hotel is newly build modern hotel Managed by Prasanthi Hotels & Resorts, located in the heart of Business area of Mataram and just 20 minutes of the World famous of Senggigi Beach Lombok.
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Property amenities
Free parking
Free internet
Restaurant
Kids stay free
Highchairs available
Car hire
Conference facilities
Banquet room
Secured parking
Wifi
Breakfast available
Breakfast buffet
Complimentary welcome drink
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Telephone
Private bathrooms
Complimentary toiletries
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Indonesian
207Reviews4Q+A21Room tips
Traveller rating
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Harry D wrote a review 19 Jan
Toronto, Canada8 contributions
Good facilities at a reasonable price. The staff was very attentive. The breakfast had many options - good food, good variety and lots to eat - buffet. Wifi was good. There are several room options - I would suggest the deluxe.
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Date of stay: January 2023
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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travelholic wrote a review 1 Jan
Batam, Indonesia26 contributions20 helpful votes
Not as good as on the picture... Given on the 2nd floor with no view at all... feel bothered to get the water from the dispenser as it is quite far from my room The good things is location is close to the city center and easy to find a food
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jo pastry wrote a review Dec 2022
Lombok, Indonesia2 contributions
Its nice experience to come to idoop hotel, they have a greet service nice places and interior,they have a good meal but it's littlebit untaste for me specialy the martabak and caramel cake,, offer all untuk enjoy this place as hotel in lombok
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: Mmmmmmmmmm untuk think we have to increase the hotel mbak taste specialy the pastry like caramel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from idoop hotel, Layanan Tamu/Resepsionis at Idoop Hotel by Prasanthi
Responded 6 Dec 2022
Dear 517juaj Salam hangat dari di Idoop Truly Indonesian Hospitality Terima kasih telah meluangkan waktu untuk memberikan ulasan kepada kami atas pengalaman selama di Idoop, untuk taste makanan yang bapak ulas kana menjadi informasi buat kami untuk lebih baik lagi kedepannya dalam menyajikan dan memilih makanan, kami berharap bisa menyambut ibu/bapak kembali dalam waktu dekat. Salam Hormat Abd.basir Room Div. Coord.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mutiara Lombok Bilqis wrote a review Dec 2022
Lombok, Indonesia1 contribution
The hall is quite spacious, only the toilet is broken. The hospitality from the employeers are good, full of services, smiles, and humbles. We hope, this hotel Will be better in the future. Everything is good, come and do something with this great hotel
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from idoop hotel, Layanan Tamu/Resepsionis at Idoop Hotel by Prasanthi
Responded 6 Dec 2022
Dear Lestari N Warmest Greeting From Idoop Hotel Mataram Truly Indonesian Hospitality first We do Our Apologize for Inconvenience /suddenly trouble when use Our Toilet, but the broken was done on same day, and the second we would like to say many thank you for take time to write review, thank your for best Hop for Us and also we hope that we'll serve you in the next trip to idoop. Best Regard Abd basir Room Div. Coord.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mawar J wrote a review Dec 2022
Lombok, Indonesia16 contributions1 helpful vote
The hotel location is strategic in the middle of Mataram city, & easy to find food and other cafe to enjoy with ur friends. Good services by hotel staffs, nice lunch prepared in the restaurant.But the toilet a bit dirty and not comfortable, there's no tissue in the toilet.
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Date of stay: December 2022
Service
Trip type: Travelled on business
Room Tip: Strategic hotel Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from idoop hotel, Layanan Tamu/Resepsionis at Idoop Hotel by Prasanthi
Responded 6 Dec 2022
Dear Mawar J Warmest Greeting from idoop Hotel Mataram fist we would like to say Thank you to take time for write your Review, we are very happy that you was enjoy our Food, and we do our apologize for your uncomfortable in our rest room/ Toilet, we will make sure for the future that same cas not be happen in other guest. we hope that we can serve you and your family in the Next Trip Best regard Abd. Basir Room Div. Coord
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
juliet wrote a review Oct 2022
Surabaya, Indonesia3 contributions
hotel in the middle of city, very strategic and affordable costs, friendly and helpful staff. Not far from malls and tourist attractions very strategic if you want to go to all the beaches in various "Gili"
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from idoop hotel, Layanan Tamu/Resepsionis at Idoop Hotel by Prasanthi
Responded 6 Nov 2022
Kepada Tamu kami yang Terhormat Mr/Ms. Juliet Holiday Salam hangat dari Idoop Hotel Mataram oleh Prasanthi Terima kasih telah berbagi pengalaman Anda di Tripadvisor kami. Saya senang membacanya bahwa Bapak/ibu sangat menikmati selamat tinggal di idoop hotel. Terima kasih telah merekomendasikan kami kepada pembaca Tripadvisor serta calon tamu yang akan datang, dan atas nama semua staf kami,berharap dapat menyambut Anda kembali untuk menginap di Idoop hotel Mataram Hormat kami Abdul basir RDC
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dessy wrote a review Mar 2022
2 contributions
We have reservation for 2 rooms on 7-11 march 2022, when we checked in, we already ask the receptionist named Basir if our reservation include breakfast or not. Basir was informed that our room already include breakfast. On 8-9 march, we have breakfast in the restaurant, we informed our room already and the staff let us to have a breakfast as well. Suddenly on 10 march, the staff informed us, that our room not include breakfast since our first day, and Basir was ignore that he informed us about us, and we have to pay the charge for our breakfast. VERY BAD!! The staff and this hotel not responsible for missed information to the customer, and customer charge fully for that issues. BE AWARE if you decide to stay at this hotel, better looking for other option! NOT RECCOMMENDED AT ALL, the hotel facility is not working well
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Date of stay: March 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jivana resort wrote a review Feb 2020
Mataram, Indonesia1 contribution
Very great location in the central, great staff, nice breakfast very delicious and very clean room. Thank you very much for warm hospitality to all staff and special to the General Manager (Mr. Dedi).
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Date of stay: February 2020
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rdc_idoophotel, Manajer Kantor Depan at Idoop Hotel by Prasanthi
Responded 9 Feb 2020
Kepada Tamu kami yang Terhormat Salam hangat dari Idoop Hotel Mataram oleh Prasanthi Terima kasih telah berbagi pengalaman Anda di Tripadvisor kami. Saya senang membacanya bahwa ibu sangat menikmati selamat tinggal di idoop hotel. Terima kasih telah merekomendasikan kami kepada pembaca Tripadvisor serta calon tamu yang akan datang, dan atas nama semua staf kami,berharap dapat menyambut Anda kembali untuk menginap di Idoop hotel Mataram hormat kami Abdul basir RDC
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ayulaksmi wrote a review Aug 2019
Bali, Indonesia2 contributions
We were check in at 2pm book 2 different rooms, and found that our rooms are not what we expected, we got rooms with twin beds instead of room with large bed. The front desk assistants didn't even looked they want to explain the hotel facilities unless we ask for it, but that's still fine for usAt 5.30 pm we left the rooms for going around and back around 8pm to find one of our room is full of someone else's stuffs and our luggage still in the very same room.. when we ask to the front desk, they didn't even sorry at the first place, they seem like confronting us by asking if we sure did have checked in, like what? How could you explain that our luggage is already in the hotel's room while we haven't checked in yet?? At the end they offer us to have some free food and upgrade to highest category room, but we totaly refused it, this is not the point. The point is, how could you trust them to keep your stuff safe when you leave the hotel?
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rdc_idoophotel, Manajer Kantor Depan at Idoop Hotel by Prasanthi
Responded 4 Oct 2019
Dear Ms. Ayulaksmi, Warmest greetings from Idoop Hotel Mataram. Thank you for sharing your recent experience with our readers. We do apologize if some of our service did not meet your satisfaction during your stay at idoop hotel. We are verry sorry for this case. This problem will not happen in the future for you or all of our guest. We sincerely hope that we could have a chance to welcome you again at idoop hotel. If you plan to stay with us again. please contact us directly so we can arrange a much better experience on your next visit, and on behalf of our staff we look forward to welcoming you back in the near future for another memorable stay here at idoop hotel. For future reservations or assistance during your previous stay, please feel free to contact our WA to 0370.630.883. Sincerely yours, Abd.basir (Room Division Coord)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
garutma wrote a review Jul 2019
Denpasar77 contributions48 helpful votes
A good quality affordable hotel located in the central of Mataram Lombok. Conveniently located and a walking distance to Mataram mall, McDonald. Clean and comfortable room. Breakfast is good and staffs are friendly and helpful
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rdc_idoophotel, Manajer Kantor Depan at Idoop Hotel by Prasanthi
Responded 5 Aug 2019
Dear Garutma Warm greetings from the idoop hotel Mataram " Truly Indonesian hospitality Thank you for giving four stars for your experience at Idoop Mataram hotel. we continue to be committed to providing the best service for our guests in the future, We will be very happy if we can serve you again at our place For information we currently offer attractive promos for you during the period July - September 2019; Deluxe Room IDR 574 rb the price is included 1. Free Lunch or Dinner * 2. Welcome Cookies 3. Free Member Loyalty 4. Free Early Check out or Late Check out based on available 5. Discount 10% FB, SPA, Daffi Pearl Get various benefits by becoming our LOYALTY MEMBER. for further information please add our WA at 0370 630883 We are waiting for your next arrival at Idoop hotel Best regards Abd. Basir Room Division Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$17 - US$21 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaWest Nusa TenggaraLombokMataram
NUMBER OF ROOMS
94
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IDOOP HOTEL BY PRASANTHI: UPDATED 2023 Reviews, Price Comparison and 198 Photos (Mataram, Indonesia) - Tripadvisor

Frequently Asked Questions about Idoop Hotel by Prasanthi
Which popular attractions are close to Idoop Hotel by Prasanthi?
Nearby attractions include Lingsar Temple (0.4 km), Mataram Mall (0.3 km), and Dhafi Pearl (0.2 km).
What are some of the property amenities at Idoop Hotel by Prasanthi?
Some of the more popular amenities offered include an on-site restaurant, free parking, and breakfast buffet.
Which room amenities are available at Idoop Hotel by Prasanthi?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Idoop Hotel by Prasanthi?
Guests can enjoy an on-site restaurant, breakfast, and a free welcome drink during their stay.
Is parking available at Idoop Hotel by Prasanthi?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Idoop Hotel by Prasanthi?
Conveniently located restaurants include Begibung Cafe, Warung Taliwang Moerad, and Pizza Hut.
Does Idoop Hotel by Prasanthi offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Idoop Hotel by Prasanthi?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Idoop Hotel by Prasanthi?
Many travellers enjoy visiting Loang Baloq Cemetery (5.2 km) and Mayura Park (1.7 km).