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Jl. Sriwijaya no. 38 Cakranegara, Mataram, Lombok 83238 Indonesia
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Traveller (320)
Room & Suite (79)
Dining (33)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Golden Palace Hotel Lombok
Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 75 hotels in Mataram
Location
Cleanliness
Service
Value
Built in 2014, Golden Palace Hotel Lombok is a distinct addition to Cakranegara and a smart choice for travelers. The excitement of the city center is only 0.2 Km away. With its convenient location, the hotel offers easy access to the city's must-see destinations. The facilities and services provided by Golden Palace Hotel Lombok ensures a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers dry cleaning, meeting facilities, car park, concierge, 24-hour front desk. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Golden Palace Hotel Lombok.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Karaoke
Kids pool
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fence around pool
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Indonesian

Location

Full view
50Car recommended
Grade: 50 out of 100
61Restaurantswithin 1 km
2Attractionswithin 1 km
1032Reviews10Q+A21Room tips
Traveller rating
  • 879
  • 112
  • 32
  • 4
  • 4
Time of year
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Language
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Popular mentions
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Most Recent
Jevi Dhea F wrote a review Sep 2022
2 contributions
when we stayction at this hotel feel so comfortable and we really enjoy, from the welcoming give us some welcome drink, also the staff very kinder and helpful, the room clean and cozy, the food at breakfast many of choises and variety,
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bagus S wrote a review Sep 2022
2 contributions
Only arrived yesterday for a few days family holiday, the staff are so lovely and the food and service is excellent with good price, i felt very welcome at this best hotel in mataram Find a fantastic family holiday here❤️
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adityaaa wrote a review Sep 2022
1 contribution
This hotel was a welcoming surprise. The hotel have an excellent service and view from the room, Enjoying an lombok food oxtail soup and soto sasak. One of the best hotel in mataram, The restaurant location near to the swimming pool and event pool bar is available, we really enjoyed every moment in this hotel, the breakfast buffet was nice, the dinner menu was also many of choises, room is clean with good price, if you guys want to trip or holiday in lombok you can choose Golden Palace Hotel
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Palace Hotel Lombok, General Manager at Golden Palace Hotel Lombok
Responded 1 week ago
Dear Mr. Aditya Thank you very much for your feedback as it helps us to improve our service. We hope you enjoyed your stay with us and you were please with our service. Also we hope you will choose Golden Palace Hotel again for you next visit to Lombok. We welcome you to frequently visit our website to view new special offers and events. Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOGONATHAN VADIVELU wrote a review Sep 2022
1 contribution
Good hospitality, Clean environment, all staff very kinder and helping, the hotel cozy and amazing.. Many choices of food and good tested,, My room cold and comfortable best view also many facilities special nohan our good friend like to see her again
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Palace Hotel Lombok, Manajer Umum at Golden Palace Hotel Lombok
Responded 3 weeks ago
Dear Mr. Logonathan Thank you very much for your feedback as it helps us to improve our service. We hope you enjoyed your stay with us and you were please with our service. Also we hope you will choose Golden Palace Hotel again for you next visit to Lombok. We welcome you to frequently visit our website to view new special offers and events. Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bastian wrote a review Sep 2022
1 contribution
Nice place For holiday with excellent service and amazing staff very kinds and helpfull, the hotel in a good locatioin strategis and near with shopping center, absolutely loved to stay here, and this best hotel in lombok with my first trip in lombok👍
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Palace Hotel Lombok, Manajer Umum at Golden Palace Hotel Lombok
Responded 3 weeks ago
Dear Mr. Bastian Thank you very much for your feedback as it helps us to improve our service. We hope you enjoyed your stay with us and you were please with our service. Also we hope you will choose Golden Palace Hotel again for you next visit to Lombok. We welcome you to frequently visit our website to view new special offers and events. Regards, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ina Kuraisy wrote a review Sep 2022
1 contribution
Everything ok, all staff very kind and helpfull, the hotel cozy and comfortable, the room was clean and big, best view from my room, many facilities for guest, the food many of choises and tested, best hotel in Lombok,
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Palace Hotel Lombok, Manajer Umum at Golden Palace Hotel Lombok
Responded 3 weeks ago
Dear Mrs.Inakuraisy Thank you very much for your feedback as it helps us to improve our service. We hope you enjoyed your stay with us and you were please with our service. Also we hope you will choose Golden Palace Hotel again for you next visit to Lombok. We welcome you to frequently visit our website to view new special offers and events. Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Putri wrote a review Sep 2022
1 contribution
Perfect hotel, beautiful view and beautiful sunset from the rooftop garden, when we stay at the hotel very cozy and relaxing, this best hotel in lombok with nice place and reccomended.. And the staff are so friendly and helpful, best foods and best service🤍🤍
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Palace Hotel Lombok, Manajer Umum at Golden Palace Hotel Lombok
Responded 3 weeks ago
Dear Mrs Putri Thank you very much for your feedback as it helps us to improve our service. We hope you enjoyed your stay with us and you were please with our service. Also we hope you will choose Golden Palace Hotel again for you next visit to Lombok. We welcome you to frequently visit our website to view new special offers and events. Regards, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oyen M wrote a review Aug 2022
1 contribution
The hotel was clean, dari penyambutannya udah sangat bagus very excellent service, from the staff also very kindes and helpfull.. Apalagi kamarnya udah luas bagus, dapet view yg bagus juga, clean and comfortable
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Palace Hotel Lombok, Manajer Umum at Golden Palace Hotel Lombok
Responded 4 weeks ago
Dear Mrs.Oyen Thank you very much for your feedback as it helps us to improve our service. We hope you enjoyed your stay with us and you were please with our service. Also we hope you will choose Golden Palace Hotel again for you next visit to Lombok. We welcome you to frequently visit our website to view new special offers and events. Regards, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ayu Nesa wrote a review Aug 2022
1 contribution
I't was nice hotel in lombok with best service from the staff and all staff very kind and helpful, the hotel was clean and full of facilies, i got amazing room with beautiful view, we feel so comfortable when we stay at golden palace hotel..
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Palace Hotel Lombok, Manajer Umum at Golden Palace Hotel Lombok
Responded 4 weeks ago
Dear Mrs. Ayu Nesa Thank you very much for your feedback as it helps us to improve our service. We hope you enjoyed your stay with us and you were please with our service. Also we hope you will choose Golden Palace Hotel again for you next visit to Lombok. We welcome you to frequently visit our website to view new special offers and events. Regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sathya p wrote a review Aug 2022
1 contribution
i'm from bogor, and this my first time come to lombok and first time stay at golden palace hotel, all staff very kindess and helpful,, the hotel was very strategic and close to the place buy souvenirs.. Best Hotel in Lombok the room was big, cozy and comfortable..
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Palace Hotel Lombok, Manajer Umum at Golden Palace Hotel Lombok
Responded 26 Aug 2022
Dear Mr Sathyap Thank you very much for your feedback as it helps us to improve our service. We hope you enjoyed your stay with us and you were please with our service. Also we hope you will choose Golden Palace Hotel again for you next visit to Lombok. We welcome you to frequently visit our website to view new special offers and events. Regards, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$29 - US$45 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaWest Nusa TenggaraLombokMataram
NUMBER OF ROOMS
198
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Frequently Asked Questions about Golden Palace Hotel Lombok
Which popular attractions are close to Golden Palace Hotel Lombok?
Nearby attractions include Lingsar Temple (0.6 km), The Plaza Karaoke & Lounge (1.1 km), and Mataram Mall (0.8 km).
What are some of the property amenities at Golden Palace Hotel Lombok?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Golden Palace Hotel Lombok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Palace Hotel Lombok?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Golden Palace Hotel Lombok?
Yes, free parking is available to guests.
What are some restaurants close to Golden Palace Hotel Lombok?
Conveniently located restaurants include Begibung Cafe, Maktal Coffee Bar, and Seafood Ikan Bakar 99.
Are there opportunities to exercise at Golden Palace Hotel Lombok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Golden Palace Hotel Lombok have airport transportation?
Yes, Golden Palace Hotel Lombok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Golden Palace Hotel Lombok?
Yes, dry cleaning and laundry service are offered to guests.
Does Golden Palace Hotel Lombok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Golden Palace Hotel Lombok?
The staff speaks multiple languages, including English and Indonesian.