Lombok Astoria Hotel

Lombok Astoria Hotel

Jl. Jendral Sudirman no. 40 Rembiga - Selaparang, Mataram, Lombok 83239 Indonesia
Traveller (862)
Room & Suite (105)
Dining (74)

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About

5.0
#2 of 34 hotels in Mataram
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.8 of 5 bubbles
Value

See why so many travellers make Lombok Astoria Hotel their hotel of choice when visiting Mataram. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.

While staying at Lombok Astoria Hotel, visitors can check out Lingsar Temple (1.6 mi) and Islamic Center Mosque (1.7 mi), some of Mataram's top attractions.

Guest rooms offer air conditioning and a minibar, and Lombok Astoria Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including room service and a concierge. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

While in Mataram, you may want to check out some of the restaurants that are a short walk away from Lombok Astoria Hotel, including Warung Sate Rembiga Ibu Sinnaseh (0.8 mi), Taliwang Irama (1.0 mi), and Warung Sate Rembiga Utama (0.8 mi).

Plus, during your trip, don't forget to check out a park, such as Pura Agung Narmada.

At Lombok Astoria Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Mataram.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Ski In / Ski Out
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
Trendy
Languages Spoken
Indonesian, Malay

Location

Jl. Jendral Sudirman no. 40 Rembiga - Selaparang, Mataram, Lombok 83239 Indonesia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
Lombok Intl Airport
27.4 km
See all flights
1,417Review8Q+A28Room tips
Traveller rating
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Detailed Reviews
Robert A.S wrote a review May 2024
Jakarta, Indonesia6 contributions
+1
5.0 of 5 bubbles
The experience of reserving a single-night accommodation was remarkable and offered exceptional value. The service provided was outstanding, and I was pleasantly surprised to receive a complimentary dinner valued up to 200k IDR. The room was spacious and comfortable, and I look forward to returning in the future.
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Date of stay: May 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lombok Astoria Hotel, Manajer Umum at Lombok Astoria Hotel
Responded 12 May 2024
Dear Respected Customer Warmest Hospitality Greeting from Lombok Astoria When Hospitality Blend With Business and Leisure On behalf of Management and entire team, we're delighted to have and serve your with utmost of service and thanks for your trust and choosing Lombok Astoria as your preferred hotel around We're pleased to welcoming you again at your most convenience, should you wish to have any assistance and information feel free to contact me at 0878 400 22221 or gm@lombokastoria.com Kindest regards Saeno Kunto General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ena S wrote a review Oct 2020
Lombok, Indonesia12 contributions7 helpful votes
5.0 of 5 bubbles
We were satisfied with the service during our stay at the Lombok Astoria Hotel from the time we checked in and checked out the service was very good and the staff was very friendly. The breakfast menu is delicious and there are many variations, there are various fruits. The swimming pool is also big and makes us comfortable staying there. From the window you can see a stretch of green rice fields & mountains. It's beautiful n comfortable. We are very satisfied
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lombok Astoria Hotel, Manajer Umum at Lombok Astoria Hotel
Responded 29 Jul 2021
Dear Respected Mrs. Ena Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and the entire team, we would like to convey our thanks for choosing our hotel as your preferred hotel during your visit to Mataram We are pleased to have and serve you again at your most convenient stay to get extraordinary experiences Stay Fit, Green, and Healthy Kindest regards Saeno Kunto General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andriansyah wrote a review Sept 2022
1 contribution
5.0 of 5 bubbles
The breakfast is very good, you can choose Indonesian, western, Japanese, etc this hotel located on strategi location, so many hangout places near hotel like cafe, mall, etc. All the staff is very polite and friendly. Cant wait for the next visit!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lombok Astoria Hotel, Manajer Umum at Lombok Astoria Hotel
Responded 7 Sept 2022
Dear Respected Mr. Andriansyah Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and entire team , we would like to convey our gratitude for your trust and choosing Lombok Astoria as your preferred hotel during your visit Mataram We're pleased to have and serve your with utmost of service and facilities, we wish to have and serve you again at your most convenience of stay with us at Lombok Astoria and Stay with People Who Care Kindest regards Saeno Kunto General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HEdwin wrote a review Feb 2020
Vancouver, Canada4 contributions1 helpful vote
2.0 of 5 bubbles
I went to the restaurant with a colleague on Valentine's evening. Many other restaurants were very busy. This was not. The last time I was at this hotel it was called the Golden Tulip and under different management.

The facilities looked very nice but the food and service did not match. About the food I would say that the portions were small, too spicy, not hot (as requested), and too expensive for what we got. The service was courteous but very slow. After we ordered it took 10-15 minutes for the server to come back and tell my colleague the item was not available. My colleague reordered and we both waited again for our meals to arrive.
Our payment was delayed as well because the hotel did not have the capability to process payment from our debit card issued by an Indonesian bank !? and didn't appear ready to accept a foreign credit card. We paid cash. English skills were poor.

As we left to return to our villa we both agreed NEVER AGAIN.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LombokAstoriaHotel, Manajer Umum at Lombok Astoria Hotel
Responded 16 Feb 2020
Dear Harryedwin, Warmest greetings from Lombok Astoria Hotel Allow us to firstly thank you for taking the time to provide us with your constructive feedback. We sincerely regret to learn that your Dinner experience on the valentine's evening at our hotel did not meet your expectations. Your feedback is invaluable to us in our effort to continually improve, meet and exceed expectations. Rest assured that your feedback has been taken on board and appropriate action initiated. Please accept our sincere apologies for the inconvenience caused. We hope to be able to welcome you back in the near future and to have the opportunity of winning your confidence back when you next choose to revisit us. Best regards, David Priambowo
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Hendro wrote a review Oct 2021
Berlin, Germany5 contributions
+1
5.0 of 5 bubbles
Spectacular view , especially in early morning , can see valley, flying birds , sun rise and Rinjani mountain
Clean and nice interior.
I strongly recomend this hotel to whom visiting Lombok.
Staff in front desk explain in good manner they have spa with whirpool and karoeke.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lombok Astoria Hotel - Mataram, General Manager at Lombok Astoria Hotel
Responded 19 Oct 2021
Dear Respected Customer Warmest Hospitality Greeting from Lombok Astoria On behalf of Management and entire team, we are delighted to convey our gratitude for your trust and choosing Lombok Astoria as your prime hotel in Lombok We are pleased to read your review related with your awesome experience of stay, we wish to have you again in your most nearest convenience of stay with best of experience and most memorable ones Stay Fit, Green and Healthy Kindest regards Saeno Kunto General Manager
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Report response as inappropriate
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Qarina A wrote a review Apr 2023
Mataram, Indonesia4 contributions
4.0 of 5 bubbles
I stay in the hotel for the business purpose and my stay here was overall good. The toilet was clean the ambience and the atmosfer was nice. The employee was friendly, and super helpful. 10 out of 10 would recommend staying here to a friend and colleagues
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Date of stay: April 2023Trip type: Travelled on business
Room Tip: Motor parking in the back of the hotel and you need to walk quite far to yesthe lobby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lombok Astoria Hotel, Manajer Umum at Lombok Astoria Hotel
Responded 9 May 2023
Yang terhormat, Bapak/Ibu Qorinaa, Terimakasih atas komentar positif dari Bapak/Ibu Kami akan senantiasa terus mempertahankan kualitas pelayanan dan produk kami, karena kenyamanan dan kebahagiaan tamu adalah merupakan prioritas utama kami Semoga kami dapat memberikan palayanan yang maksimal kembali di kunjungan berikutnya Terimakasih Salam Hangat Aditya Maulana General Manager
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Lita wrote a review Nov 2023
Auckland, New Zealand1 contribution1 helpful vote
5.0 of 5 bubbles
I highly recommend this place. Great service, very clean, yummy breakfast, very professional and friendly services. I had the pleasure to meet Chef Natalis during breakfast. Love his professionalism and kindness. He asked for feedback and even provided us with boxed breakfast as we had very early flight on the next day. Thank you Chef Natalis 👍
Special shout out to the Front office team: Emi, Isro and the rest of the team. My dad has to use walking stick due to his age. The FO team kindly assisted my dad every time.
Thank you Lombok Astoria team, hope to see you guys again soon ❤️
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lombok Astoria Hotel, Manajer Umum at Lombok Astoria Hotel
Responded 21 Dec 2023
Dear Respected Customer Warmest Hospitality Greetings from Lombok Astoria We are pleased to have and serve you during your stay with us Thank you for being great to exposure and share you’re most awesome experience We wish to have you again on your nearest visit with a great experience Kindest regards Aditya Maulana General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robby wrote a review Jan 2023
5 contributions
5.0 of 5 bubbles
As soon we arrived, we were welcomed warmly by the front liner teams, Disha. Room was beautiful, especially the view was outstanding and clean room, the special set up was perfectly managed which I mostly appreciated.

Went down for breakfast and was absolutely loved it, a very special thanks to Agung at restaurant, who had made my stay even more special.

I didn't try the pool but it looks great, I did fitness center experience and was great, it would be greater if they could use one time used glass drink, or by bottles instead of normal glass drink. It is just my thought, but overall was an amazing stay and already planed to comeback.
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Mountain view, High Floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
omik kimo wrote a review Mar 2021
2 contributions
5.0 of 5 bubbles
Good hotel with a good price. The room was better than I expected and Really clean with beautiful view. Breakfast was good with a lot of choice from western food to indonesian food. All the staff was friendly too.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lombok Astoria Hotel - Mataram, General Manager at Lombok Astoria Hotel
Responded 10 Mar 2021
Dear Respected Customer Warmest Hospitality Greeting From Lombok Astoria On behalf of Management and entire team, we would like to convey our trust for choosing our hotel as your preferred hotel during your visit Mataram We are fully delighted to have and serve you best and we wish to have you again in the nearest future with utmost experiences Stay Fit, Green and Healthy Kindest regards, Saeno Kunto General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Explorer36802171270 wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
Everything was good. The food was good and the service was absolutely good. The facilities were good and I really enjoyed it. I will prefer you guys to come at this Lombok Astoria Hotel because they will give you such a good and absolutely service that you can't imagined.
Read more
Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadisha G asked a question Aug 2018
Greater London, United Kingdom28 contributions4 helpful votes
Is it safe to travel there still because of the earthquakes ?
Answer from Hardiaz W
Jakarta, Indonesia39 contributions29 helpful votes
The island is still shaking but not big shakes so it is ok to travel but need a high allert just to anticipate.
Answer from Hardiaz W
Jakarta, Indonesia39 contributions29 helpful votes
You have to leave hotel around 7am to arrive at 8 am at airport. It may cost you around 150 k rupiah for the taxi roughly but you can check upon check in.
Aniek70 asked a question May 2018
Stoke-on-Trent, United Kingdom46 contributions17 helpful votes
Hi, can you tell me how far this hotel from Mataram city centre ( Mataram Mall) please? thanks
Answer from annierobertso
queensland29 contributions10 helpful votes
It's about 10 minutes by car. The hotel is away from the city centre which is why there are great views from the rooms. Taxis are plentiful and cheap - it costs only a few dollars to travel downtown. If you want an even cheaper travel option, download the Gojek app and order transport that way. It's like an Indonesian version of Uber.
Bung_Pramono asked a question Jan 2018
Jakarta, Indonesia251 contributions21 helpful votes
Apakah hotel menyediakan shuttle ke bandara? dikenakan biaya berapa? terimakasih
Answer from Beber2525
Siem Reap, Cambodia564 contributions1,380 helpful vote
Please send a message to the hotel. I don't remember they got ...better to take a taxi
Answer from LombokAstoriaHotel
West Nusa Tenggara, Indonesia51 contributions3 helpful votes
Hi Distance from airport to hotel 45 km and the cost is IDR 250.000,- Distance from Kayangan Harbor to hotel 100 km and the cost is IDR 500.000,-
Guide65127003790 wrote a tip Feb 2024
1 contribution
4.0 of 5 bubbles
"Check for tips from tripadvisor"
Read full review
Qarina A wrote a tip Apr 2023
Mataram, Indonesia4 contributions
4.0 of 5 bubbles
"Motor parking in the back of the hotel and you need to walk quite far to yesthe lobby"
Read full review
Robby wrote a tip Jan 2023
5 contributions
5.0 of 5 bubbles
"Mountain view, High Floor"
Read full review
Ridwan wrote a tip Aug 2022
1 contribution
5.0 of 5 bubbles
"The view is very nice and beautifull for mountain view"
Read full review
Indar wrote a tip Jun 2022
7 contributions1 helpful vote
5.0 of 5 bubbles
"If you visit Lombok we would recommend you to stay at Lombok Astoria Hotel."
Read full review
Not the right property for you?
There are more places to choose from in the Mataram area.
PRICE RANGE
S$57 - S$81 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Golden Tulip Mataram Lombok
LOCATION
IndonesiaWest Nusa TenggaraLombokMataram
NUMBER OF ROOMS
165
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LOMBOK ASTORIA HOTEL (S̶$̶1̶0̶7̶) S$83: UPDATED 2024 Reviews, Price Comparison and 925 Photos (Mataram) - Tripadvisor

Frequently Asked Questions about Lombok Astoria Hotel
Which popular attractions are close to Lombok Astoria Hotel?
Nearby attractions include Lestary Tenun Lombok (0.7 km) and Lestary Tenun (0.9 km).
What are some of the property amenities at Lombok Astoria Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Lombok Astoria Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lombok Astoria Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lombok Astoria Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Lombok Astoria Hotel?
Conveniently located restaurants include Croffle Roy's, Rumah Makan Lesehan Yeni Murad, and Al - Wuroqi.
Are there opportunities to exercise at Lombok Astoria Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Lombok Astoria Hotel have airport transportation?
Yes, Lombok Astoria Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lombok Astoria Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Lombok Astoria Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lombok Astoria Hotel?
The staff speaks multiple languages, including Indonesian and Malay.
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